Lisa was amazing! She has the most calming voice and I just love her vibe. This was my first visit…read moreand I will be going back to her monthly for facials. She is very knowledgeable and uses product she believes in. 10/10

I had an express facial with Lisa and loved it! She also adds a light massage…read more I didn't realize how much my face needed exfoliation and hydration. After the facial she educated me on what products would be best for my skin type and age. I love the products and can't wait to see the results in a few weeks! I will be returning to see Lisa in the future.

No one ever answers the phone to make an appointment. I called multiple times over multiple days.read more

I have frequented a few times. Alyse, who is new-ish there, does a phenomenal job cutting, dying,…read moreand styling my hair. I generally get my gray roots touched up with a cut. Sometimes I've gotten some highlights, maybe a glaze. Alyse is just really great at color; she is so good that people stop me and compliment my hair. She's also personable and kind-hearted. I hesitate to tell everyone just how great she is, because I want to be able to get in in the future.

Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

Serenity has been my number one choice for years! I've tried several different massage places for…read morethe cheaper price, but they've all been subpar in service and customer care compared to Serenity. Everyone there is so nice. Just walking in the door, you are immediately relaxed with calming music, water fountains, and a very nice , light scent in the air. The front desk staff is very friendly and greet you as soon as they see you. And the massage therapists are so wonderful! You do have to kind of "shop around" to find one that best fits what you like because they're all a little bit different, but I've never had a bad massage from them. Serenity just goes above and beyond compared to every other place, and I'll never go anywhere else!

My experience here was before The Pandemic, so I'm not sure of their policies now! I went here for…read morewaxing services, and I was pleased with the service. I had not gotten much waxing before, and the aesthetician talked me through the process. She did a great job making me comfortable, and with the service. The store has nice private rooms for the service and the lobby/waiting area is very clean and styled. They got my appointments booked over the phone and were able to accommodate my wild schedule. I would recommend if you are looking for a local spa for grooming or massage services!

This is such an amazing day spa, you can definitely feel the good energy and intention behind the…read moreservices. You can feel how passionate Valerie is about massage therapy and that comes across in how she approaches her services. I've received the tension relief headache massage before and it was amazing. I felt so relaxed... if you are looking for a focus on headache relief, tension in the neck/scalp area/TMJ, then this is definitely the service to try. I want to go back to try a facial out as it seems that they use a lot of natural (if not all) products and higher end products.

Michael was extremely helpful explaining things to me (don't know much about make up) and getting…read moreme what I needed!!

I went in looking for a certain brand of concealer but they only sell it online. So I ask the sells…read moregirl " Olivia" what other brand she would recommend she was so helpful and I've ended up loving the brand she recommended!

I would give zero stars if I could. Terrible CS. I went to Walgreens on 1/2 at 8:04 am to pick up…read morean rx. Nobody in line at the drive through. I waited ten minutes and nobody acknowledged (pharmacist and assistant kept staring at me, but apparent CS is not their job). I came into the Walgreens and waited another ten minutes at the counter (no other customers) for someone to acknowledge me. This place is the absolute worst.

Not that it really matters to anyone that I'm extremely unhappy with the Walgreens in Perrysburg OH…read morebut I need to vent because nobody at the pharmacy seems to care. My husbands on Medicare. His prescription plan this year requires we get all his prescriptions from Walgreens. At the beginning of the year things were great. Refills were on time, when a doctor sent over a perscription it was ready the same day. Everyone working there was kind and curteous. Then Rite-Aid closed and everyone that was getting their prescriptions from Walgreens and it has turned into a hell house. I just spent 40 minutes on the phone to discuss one of his prescriptions and I had to hang up at 40 minutes because I do have a life that requires my attention. The whole time I was waiting the voice kept telling me there was one caller ahead of me and someone would be with me shortly. The doctor sent over the prescription for the generic brand and they filled it with the name brand and it's $500. I CANNOT wait until the end of the year so that we can switch plans and get something different because I never ever ever want to set foot in a Walgreens again!! At the pharmacy counter they have a sign that says please be kind to our employees and refrain from disrespectful behavior. Don't you think making me wait on hold for 40 minutes is a little disrespectful? The person caring for you is also someone's loved one? Guess what? I HAVE LOVED ONES AS WELL!!!!!!! If you're not respecting your customers then you can really expect the same from them can you?

I had to schedule out almost four weeks. I wasn't seen by a doctor, only a nurse practitioner. And…read moreI was rushed out so fast. Every time I brought up a question or concern she had a quick answer and seemed like she was ready for me to leave. After all that I still get a bill in the mail after I paid a copay. Pure unprofessional greed.

Dr. Sachs is excellent. However, do not expect your appointment at the Perrysburg office to be on…read moretime. This office overbooks the providers and could not care less about their patients. Wait times are frequent, so make sure you have several free hours after your scheduled appointment, even if your appointment is early in the morning. The medical assistant is condescending and rude.

I was new in town, trying to find a hairdresser that I would like. I went in to get magenta ombre…read moreput in my hair and the stylist said she knew how to do it. Let's just say she did not, she completely fried my hair, she didn't even rinse the dye out. Not only that it wasn't magenta, she said she didn't have it so she tried to mix the color. I ended up with purple. they said they talk to a manager and get back to me. When they got back to me, they offered me an appointment with more experienced stylus. I went in. She tried to fix it. She couldn't. She said there was nothing she could do and she was sorry, but she didn't feel comfortable putting any more chemicals on my hair . Keep in mind I'd already paid several hundred dollars for this process. I was told a manager would get back to me they never did. i'm sure for simple styles and haircuts or color. They're probably great. But if you can't do the fun colors, just tell a customer that upfront and don't lie to them. These hairstylist had no idea how to do an ombre. The first girl actually left blotches of white in my hair from the bleach. My husband who never notices my hair actually said to me on vacation why are there big spots of white in your hair.

Extremely expensive for what I had done. Plus a fresh out of cosmetology school did the shampooing…read more& much of the blowout & style. Wouldn't accept a $50.00 gift card because they said that it had expired. Service with tips for 2 people, & my final cost was close to $200' for a cut & color.

Definitely not the place it was in the past, every colorist & stylist I saw in the past is no…read morelonger there. It's been awhile since I've been here, but that just tells me they weren't happy employees. The stylist that cut my hair was very nice & has been there for years, however I asked for layers and to cut mid bicep because I have super thick hair any shorter and I'm stuck with a mess. of course when I left it looked nice, when I washed and dried it myself it is right past my shoulders and no layers I guess that's my fault for not paying attention, but also if you've been cutting hair for 20+ years I figured you would listen and understand why thick hair can't be cut this short. I won't be going back, and wish I knew where the girls I used to see went

Got my eyebrows waxed they were very full and closer together after I got them waxed they were a…read morewhole inch apart. So terrible. I asked for a little bit cleaned up because I like them thick and full but she took off so much I look stupid now and I'm so mad. I have a really big thing next week and I wanted to look good now I look so ugly and stupid I'm so mad I finally got my eyebrows to how I liked and she just took away a whole inch of them it's looks like someone took a razor and shaved right down in between my eyebrows it's absolutely awful and I will be doing my own eyebrows from now on. I was finally starting to actually like myself but this just sent me back to the beginning I'm beyond pissed I've never looked uglier and I'm sorry to have to be so mean but I literally look like a toad. Edit: they hurt so bad after and then the next day I see a bunch of scabs and gross chunks out of my eyebrow area and it's so ugly and painful!! The wax ripped my skin off * my eyebrows are filled in in the pics they look 10x worse without them.