Booked this service online and even received a first time discount which was great. Blake was my…read morewaxer and she was absolutely incredible. She asked me what I wanted each step of the way and really made sure I was happy with the service before leaving. She even offered to do a touch up wax in a few days for the stragglers which I had never been offered before. She was quick yet took her time where it mattered. The actual service could have been so much more painful but she was so great about pulling the strips and allowing time for me to freak out lol. The lotions and serums they apply to the waxed area are so soothing and I left feeling very comfortable. I don't live here but if I did I'd make her my go-to girl!!!

Brooke was fabulous and she really explained the procedure well! Lower Leg waxing. I will go back…read moreagain!

Jenny is the only one I will let touch my hair! She has been cutting my hair for over 12 years…read more(back when she used to work in a department store salon - before she had her own place). I have really heavy, thick, stick straight hair, and you wouldn't believe the butcher jobs other places used to manage on it. A friend suggested I see Jenny a long while back after hearing me complain about the previous places I had tried. Nobody else has cut my hair since. I feel completely comfortable with her, and anymore when I go in there, I don't go with an idea - I let her do whatever she would like to my hair - it always looks good! Her salon is very serene, with calming blues on the walls, and she carries all kinds of great products (my husband is a huge fan of the Moroccan Oil). The staff (which is all her family) are very warm and friendly. I often find myself staying long after my appointment is finished, just chatting with her mother or sister! I can't recommend them enough! I have referred many friends and family to her, and they all still continually go to see the Pello's exclusively! Check them out next time you need a cut or color. They also do hair removal and spray tanning, but I have yet to use either of these services.

I was very happy with the waxing services I received. The salon was cute and clean. Jennifer was…read morefriendly and gentle. I'd highly recommend Pello!

Ashley is a wonderful stylist with a great attention to detail. She has such a friendly, positive…read moreattitude and makes great suggestions.

I am writing this review for my wife…read more My wife had to change her nail technician for the first time in 12 years due to a retirement. She decided to try this location because it is closer to us than Adrian was. While this place is clean and appears to be organized and professionally run by nice people, I must warn you be careful who you get. The younger inexperienced nail techs do not do as good of a job and the ones that really do a good job ( young or older) are never available because they're constantly booked. Also, she said the selection of nail polish colors is substandard compared to the average salon. Just not enough choices. For the first time in 12 years my wife experienced premature chipping. Was it a substandard product or was it a poor application? We do not know. It's going to be hit or miss here ....You may have to break out some greenbacks to convince your way into somebody's schedule, otherwise you may end up with a "lower tier" nail tech. My wife does not like to complain but she was disappointed considering the cost of the manicure. On the flip side... my wife had a pedicure done that was very good. ***

Nail artist unprofessional, rescheduling appointments regularly and money hungry…read more Hair stylist refused to fix her error within 48 hours of my cut. Definitely will not be returning to this salon! The worst customer service and expensive!

If you want to hear all about how drunk your tech got over the weekend, come here. Or watch her eat…read morewhile working on you, come here. Or see her leave for a smoke break then come back to finish, come here. Or listen as every other word could keep up with a trucker, come here. Or listen to her bash her coworkers, you should come here. If you decide to mention this behavior to the owner, don't expect her to care. I guess I shouldn't; not my bank account backing this small business. My advice- go to a place where they will be respectful & provide high quality services. A complete disgrace to the community.

Paid for a 60-minute service and got only 40 minutes. No skin analysis or consultation -- she…read morejumped straight into the service like it didn't matter. Had to lay on a crinkly paper sheet and was covered with a shared/fuzzy blanket used on everyone, which is absolutely disgusting. Unprofessional, unhygienic, and disappointing. Never coming back.

Had a lovely time here! This is a small business with all the pros and cons that come with small,…read more1-person run businesses. The day of my appointment the owner/ esthetician texted me to let me know she needed to reschedule. I had a very limited schedule to work with but she made sure to accommodate me and get me in within the following day. When I arrived, the suite was well maintained and cozy. Stephie gave me a tour and offered me water. She proceeded with my facial and made sure I was comfortable as I was heavily pregnant at the time. The facial was consistent with an express facial - not a lot of frills but I did like the clean ingredients she used. Overall, very relaxing and enjoyable experience.

I have been going to this nail salon for many years! An appointment is required, so don't try to…read morewalk in without one. You can reserve an appointment through the Fresha App or by calling the business directly. Upon walking in, the ambiance is casual and friendly. It is also very clean. I have never had a bad experience and I've had my nails done by every nail technician over the years. I get dip manicures and gel pedicures, as I love not having to worry about my nails smudging and these services last much longer than regular polish manicures and pedicures. I find the value excellent compared to other nail salons and the quality is consistently excellent. Highly recommend Forever Nails and Spa! (By the way, I have never had any of their spa services, but can definitely speak to their mani-pedi services!)

After being a loyal customer of Forever Nails for nearly two years, I'm disappointed to say that I…read morewill no longer be returning. I have typically seen Kevin, who consistently does an excellent job. Recently, I switched to Lilly due to scheduling convenience. She works quickly and the quality of her nail work has generally been good. Unfortunately, the customer service experience has become increasingly uncomfortable. Over my last several visits, I noticed that Lilly rarely greeted me, made eye contact, or acknowledged me during my appointments, while appearing much more welcoming and friendly with other customers. At first, I assumed I was being overly sensitive, but my most recent visit confirmed that something felt off. During the appointment, I had a cut on one of my fingers. Lilly repeatedly squeezed that finger while working, causing significant discomfort. When my hand would naturally tense up from the pain, she became visibly irritated and repeatedly told me to relax my hand, even after I explained that the pressure on the cut was hurting. She also nicked me with the drill while buffing my nails. While accidents can happen, there was no acknowledgment or apology. Additionally, although I arrived on time for my appointment, I was started several minutes late. That normally wouldn't bother me. What did concern me was that with only a short amount of time left in my service, Lilly stopped working on my nails to begin another customer's removal process before returning to finish mine. I was left waiting without any explanation, apology, or acknowledgment. I've never written a negative public review before, but after this experience, I felt it was important to share. Quality nail work is only part of the experience...customer service, professionalism, and respect matter too. I hope this feedback is taken seriously so that future customers receive the level of care and attention that long-term clients deserve.