I was able to get an appointment for a pedicure within hours of my call! When I spoke to Lisa,…read moreduring my inquiry call, she was genuinely pleased to be able to accommodate my specific needs. Upon my arrival, Lisa came up to me and greeted me like I was a dear friend. Her nail salon was clean, welcoming and properly outfitted with all of the equipment for a bridal party's services. Shelly was my stylists and couldn't have given me better service! She performed all of the processes with deft professionalism. I will be back again!! (Since I opted for no polish, I won't post an image . . .)

These ladies are fun! Great place to relax and converse, and right next to Barry's Bagels so you…read morecan make some deluxe me-time or a friends day out of it! So many colors to choose from - primarily OPI, but also China Glaze, Taylor Morgan, . It's well ventilated in here, never any of that old nail salon scent, very clean, comfortable massage chairs (new this year!), good music. We come for the pedicures, which were $55 at the time of this writing. We come in with three people and they never have trouble finding space for us all at once in their schedule.

walked in and had Amy for a pedicure and she was lovely!! did a great job on my gel toes, i always…read moreget french tip and she killed it. very relaxing as well definitely will come back here.

I'd say my experience at Classy Nails & Spa was definitely a mixed bag. There were things I really…read moreenjoyed, but also a few communication and billing issues that kept the experience from being a 4 or 5-star visit. First, the positives: the atmosphere is definitely a vibe! It's cute, relaxing, and has a nice overall feel. I also appreciated that the service comes with snacks, which is a fun little touch that makes the experience feel more elevated. Most importantly, I love how my nails turned out. My nail technician did a great job, and I was very happy with the finished product. Where things got a little frustrating was with communication. I requested a basic pedicure with gel polish and a gel polish color change on my fingernails. The receptionist mentioned that she was confused about my request, which caught me off guard because I felt like I was pretty clear about what I wanted. I also didn't understand why I was charged separately for removing my previous gel polish when I was getting a gel polish change. To me, removing the old gel seems like part of the process of changing the gel color, so I would have appreciated having that explained before the service. My fiancé also got a manicure for the first time. He specifically and repeatedly requested no polish. Unfortunately, clear polish was still applied to his nails. He didn't even realize it had been put on until I noticed his nails later. That was probably the biggest communication issue for us because he had clearly expressed what he wanted. Then, when it was time to pay, there was another mix-up. Our services were incorrectly assigned between our bills. Instead of me being charged for the gel polish change on my hands, I was charged for the pedicure. His manicure and my pedicure should have been on his bill, while I should have only been charged for my gel polish change. We didn't really push the issue at the time because it felt like trying to untangle everything was only going to create more chaos. However, it is something worth mentioning because clear communication and accurate billing are important parts of the overall customer experience. Would I go back? Yes. I wouldn't write the salon off based on this experience. My nails genuinely turned out great, and I really enjoyed the atmosphere and little extras like the snacks. I think there is room for improvement when it comes to communication, listening to specific requests, and making sure services are entered and billed correctly. For now, I'd personally rate my experience around a 3.4/5. The nail quality and atmosphere definitely earned points, while the communication and billing issues brought the overall experience down. I'd suggest booking an appointment rather than walking in, and make sure to confirm exactly what services you're going to receive and the pricing beforehand. It also doesn't help to see that the receipts aren't itemized specifically to show the customer what services they received with add ons (if any). The service(s) on the receipts just reads "custom."

I had a pedicure with Bethany, I had never been here before but I loved the way the whole salon was…read morestylized. Music was playing loudly enough to be enjoyed, but not so loudly that we couldn't hold a conversation. Everyone was very friendly, sometimes when you go into nail bars they are either so bougie I am uncomfortable or so ratchet that I am uncomfortable. Haha! But Polished is just right! Bethany did a great job on my pedicure and I can't wait to come back.

Sam is such a sweetheart and does fantastic artwork and nails. Making them the right shape and…read moreperfectly smooth

Jenny is such a skilled nail artist! I think this is the prettiest and neatest manicure job I've…read moreever had. Only four stars because when I arrived at opening time, I went to use the bathroom and there were dark, dried golden-yellow pee stains all over the toilet seat. It was as if a toddler had used this bathroom the night before. The stains were old. If not for Jenny's skills, I'd not be returning. I'll be sure to use my own bathroom before I come for my next manicure. Seriously though, that toilet seat was gross.

Took my daughter and 2 granddaughters to get our nails done. My daughter's turned out ok with the…read moreexception that we thought we were getting acrylic full set. One granddaughter showed a picture of what she wanted. They tuned out nothing like it. My nails were absolutely horrible. I have grooves and bumps in every one of them. The tips were also cut crooked. When I pointed that out to her, she said that wouldbefixed in the next step, which never happened. I showed her the bumps, and she replied with "what's wrong with them." She was too busy on her phone, watching the door for a repairman to show up for her car. And afterwards. When I wanted to speak with manager,no one was around. Spent 360.00 on the 4 of us just to turn around and file to fix the ends. I live out of state so to go back wasnt an option not that I would anyways.

I went in for a cut and color, and unfortunately the entire experience went very wrong. During the…read moreservice, my stylist made a noticeable mistake--there was a large chunk taken out of my hair. Instead of acknowledging it, she insisted it was just my eyes focusing on the contrast between colors. That response alone was frustrating, especially when the issue was clearly visible. The owner, Sarah, was brought over to fix it. She did address one side, but the other side was left uneven and still needed to be matched. Instead of completing the correction, she shifted her attention to her daughter, who also works there, and focused on doing her hair. When she returned to me, she simply said she had been working all day, was leaving, and that my cut would be complimentary. While I understand the gesture, I expressed that I didn't want a free service--I wanted my hair fixed. Unfortunately, there was no interest in making that happen. The appointment lasted five hours, and by the end of it, I was completely overwhelmed. I can have grace for a newer stylist making a mistake--what I can't overlook is the lack of accountability and professionalism. A simple acknowledgment and apology would have gone a long way. What was most disappointing was the owner's response. My husband called the next day on my behalf because I was so upset, and she never returned his call. Hair trauma is real. This experience has left me anxious and honestly afraid to trust another stylist. Very disappointing overall.

BlueBird studio Toledo Ohio. Taylor does an amazing mani everytime! And Sarah Jones amazing cut to…read morecurls every single time! The homie, cozy, tight community keeps me coming back regularly!