Ashley is a wonderful stylist with a great attention to detail. She has such a friendly, positive…read moreattitude and makes great suggestions.

I am writing this review for my wife…read more My wife had to change her nail technician for the first time in 12 years due to a retirement. She decided to try this location because it is closer to us than Adrian was. While this place is clean and appears to be organized and professionally run by nice people, I must warn you be careful who you get. The younger inexperienced nail techs do not do as good of a job and the ones that really do a good job ( young or older) are never available because they're constantly booked. Also, she said the selection of nail polish colors is substandard compared to the average salon. Just not enough choices. For the first time in 12 years my wife experienced premature chipping. Was it a substandard product or was it a poor application? We do not know. It's going to be hit or miss here ....You may have to break out some greenbacks to convince your way into somebody's schedule, otherwise you may end up with a "lower tier" nail tech. My wife does not like to complain but she was disappointed considering the cost of the manicure. On the flip side... my wife had a pedicure done that was very good. ***

Great place, great people and a great community of people who care about their customersread more

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

Amy Lloyd is a very talented hair stylist. She takes pride in what she does! Book with her today!read more

I had a bad experience with Hannah Cummins, The Hand Painted Stylist so I wrote a one star review…read more I am now dealing with her publicly badmouthing/lying and randomly messaging people she does not know, but I certainly do! this is how she treats her clients. Beware ladies!

Ashley is one of the best in the city! Very dependable, professional, and polite. She offers…read morebeautiful amazing quality services that will transform your appearance!

Patricia is my hair stylist. She is knowledgeable and asks what I want and makes suggestions if I…read moreask for her input. She is honest, and recommended that I do not need my hair cut every time I go in for color, so that saves me money. I also like that she accommodates my special need of not putting my head in the sink, but allows me to stand over the sink.(I had a whiplash injury). Plus she only works on me, and not multiple clients at one time. Everyone at the shop is friendly.

I absolutely loved this place. I'm from Texas and traveling for work but I never been to a salon…read morebefore so I didn't know what to expect, Stephanie was really flexible with her schedule and did such an amazing job. She's really friendly and asked a lot of questions on how I wanted my hair and she listened to everything I said. She did a perfect job. I'm really happy with my results!

Jenny is the only one I will let touch my hair! She has been cutting my hair for over 12 years…read more(back when she used to work in a department store salon - before she had her own place). I have really heavy, thick, stick straight hair, and you wouldn't believe the butcher jobs other places used to manage on it. A friend suggested I see Jenny a long while back after hearing me complain about the previous places I had tried. Nobody else has cut my hair since. I feel completely comfortable with her, and anymore when I go in there, I don't go with an idea - I let her do whatever she would like to my hair - it always looks good! Her salon is very serene, with calming blues on the walls, and she carries all kinds of great products (my husband is a huge fan of the Moroccan Oil). The staff (which is all her family) are very warm and friendly. I often find myself staying long after my appointment is finished, just chatting with her mother or sister! I can't recommend them enough! I have referred many friends and family to her, and they all still continually go to see the Pello's exclusively! Check them out next time you need a cut or color. They also do hair removal and spray tanning, but I have yet to use either of these services.

I was very happy with the waxing services I received. The salon was cute and clean. Jennifer was…read morefriendly and gentle. I'd highly recommend Pello!

Absolutley LOVE this salon. A definite gem for the Toledo area when it comes to nail salons and…read morespas. Spa is very clean, bright and inviting. Nail techs are incredibly kind and professional, pedicures are fantastic with comfortable chairs and there are far too many options on colors! I've also had my waxing done here as well and have always liked the job they did. You won't be disappointed choosing this nail salon!

Bad attitude from manager and some employees. Nail shop looks clean. Most of the workers are…read morefriendly. Except for Justin. Not sure if he was having a bad day but, he did not hold polite conversation. Justin did not clean under my toes or clip my cuticles. His first reason was because it's just a "basic pedicure". When I said even a basic pedicure should look neat he blamed me having a take a work phone call. He continued giving me attitude about his poor work and said he was going to get his manager. The manager quickly got someone adequate to finish the job. Very disappointed that I have to find a new pedicure spot. The manager herself didn't even apologize for her employees bad attitude.

I've been to Serenity Health and Wellness Center many times before for a massage but never to the…read moreNail Salon. I had a gift card and an event to go to so I decided to take advantage of it. I was very pleased with the gentleman who took my call to get me scheduled for three different services as the online booking isn't very user friendly (that could just be me though.) This was a complete 180 from the last time I tried to call when the woman seemed very burdened by me trying to make an appointment over the phone. She was not at all helpful and I ended up putting off this appointment even longer in fear I would burden someone else. When you walk in you're instantly hit with the most delicious smell (I really need to figure out what that is!) There's a waterfall as seen in one of my photos as the first thing you see when you walk in which I just adore. I was greeted by the receptionist, Abby and she was delightful. So vibrant, sweet, patient, accommodating, explained everything well and answered all of my questions with grace and knowledge. One thing I would change is having what I assume was the staff lounge door wide open. It's kind of like Disney where there's something about seeing the hidden areas that makes the place lose some of its magic. At the wellness center there is a certain ambience and professionalism. Continuity at the nail salon would make the place even better. Having said this though, it is more upbeat like a salon so I can see why there might be a bit more leniency in this area. I had no wait and was taken back to a nice room all to myself where I received my foot salt soak (I chose the detox blend) and the infrared sauna. While soaking, I had the best chair massage ever. I was asked if I wanted to put my phone and belongings on the bench next to me and I should've just put my phone down because I was immediately transported to a place of transcendence. The tv with the gorgeous scenery was a big help. I didn't look at my phone once. I don't know what can be done about this but another thing I would suggest is getting the sauna floors underneath the boards where you step in dusted. I then had my luxury manicure with gel polish and Emily did a phenomenal job. She was super friendly, personable, and seemed to love what she does. I just absolutely cannot wait to come back!!!

Very nice nail tech. However she used a cheese grater on my feet and cut my toe. I didn't feel it…read moreat the time. She got something to put on it to stop the bleeding. It feels sore now. So I sure hope I do not pick up an infection ! I just read that. Nail salons are not supposed to use cheese graters for this reason. I hope they stop using them.