I have always liked Jjill up to my last experience. I ordered a jacket online in early December…read more The following day, I realized I sent the package to the WRONG address using Apple Pay (my error). When I noticed my error, I called Jjill CS right away. The rep told me there was only a 9 hour window to make changes. WHAT? In spite of that, I knew my jacket had NOT YET BEEN mailed out. I was correct. I noticed the charge was NOT assessed on my credit card at all. I was delighted! So, presuming they cancelled my order as I asked them to, I went into their store and repurchased the same jacket. On 12/24/2025, they sent me an email, and assessed me for sending the jacket to the wrong address almost 30 days later! Further they told me I could no longer shop online with them until this debt was paid. SOOO... let me get this straight....someone else received a jacket they didn't order (unsolicited mail) and I get a bill from Jjill?Are you kidding me!!! They admitted to a billing error, but yet I needed to pay them!? As a customer, I have many options on purchasing clothing online and otherwise. I requested they remove me from their mailing list. I don't care if I never shop at Jjill again!Bottom line - I'm not paying for a jacket that I didn't receive! Let Jjill absorb the cost of their own mistake!! They are corporate and richer than I am.

The ladies that work here are so gracious and helpful. J Jill clothes are great quality. You just…read moreneed to adjust for their sizing. Look out for their great sales too.

very nice owner/staff. love that they have cats in the shop. so many nice items, souvenirs,…read moreclothing etc. prices very reasonable. Highly recommend.

Such an array of affordable gifts and luxury products. The staff is joyous and welcoming. I…read moregot socks for my 12 year old and a work shirt for myself. We are definitely going back!

This boutique has a great selection of casual to date night items to choose from. It also makes…read moreyou feel good that you are shopping knowing a portion is going back to a good cause. I can't say enough about the owner Diane. She was so friendly and helpful when I came in. She gave great recommendations and was attentive without the pushiness which I truly appreciated. She truly wants her customers to feel good and love their purchases. I'll be back again.

Great new boutique in the heart of Gig Harbor. It's a must see and shop...it's connected to a wine…read moretasting shop!!!

This is the only story I go to anymore, they have petites for my size. They have an amazing team,…read moreThey always have good sales. I always have an amazing experience!

They have a women's petite section! Dedicated to just petites! That's so rare, and everytime I've…read moreshopped here they had major sales! I bought 3 pants and during trying them on and off the staff was checking in and ready to switch out any sizes for different ones and it was so refreshing. The staff here really made my experience a good one but the quality of the clothes and the range of options for different sizes keeps me coming back! I never think of The Loft as a place I would shop but literally everytime I've come here I've bought something lol

F- rankie, I'm a fan! R- eally cute clothing…read moreA- nd jewelery for sale N- ot super expensive, but not cheap K- nown for simple staple I- tems. E- veryone needs a beanie! Recently, I went in and got some hair claw clips and a hoodie with a rose gold zipper. I'm all about the rose gold everything. I think Frankie is really great about keeping up with current style trends. They even have candles and S'well bottles for sale.

Very cute local shop. They do a great job of curating and I found a fabulous Free People long…read moredistressed denim jacket on the sale rack. I always shop here for my stylish Millenial Daughter-in-law and come out a winner with something that she loves.

I was in Gig Harbor for a photo shoot, and I decided to check out this quaint little town because…read moreI've heard good things about it. I stumbled upon this consignment store from a Google search. It is house with a kitty in it. How cute when I got to meet the majestic Romeo The Cat! He played a bit rough, but he was pretty friendly. The clothing selections at this place were okay. I didn't buy any but did walk out with 2 cute scarves. I couldn't say "No" to good sales deals. One thing I like about this shop is there ARE SERIOUSLY A GREAT AMOUNT OF JEWELRIES on display EVERYWHERE in the store. I walked, turned, and saw another display! I thought I covered all of the jewelry section until I saw more in the other rooms and upstairs. Additionally, these jewelry pieces are priced AT AFFORDABLE PRICES, starting at $8. Some beautiful pearl pieces start at $15! That's a freaking steal! I'd recommend if you're in Gig Harbor and want to take a look at some reasonably priced clothing and jewelry items because let's to be honest... you sometimes JUST don't want to drop $100 on a shirt, $30 for a pair of earrings, or $50 on a scarf, do you?

Cottage chalk full of designer delights, full wardrobe options, reasonable prices and Sharon the…read moreowner is very personable. She has been doing resale boutique sales for 20 years and has a handle on pricing and selection. The bonus is if her adorable rescue Romeo comes out to greet you. Kudos to adding a rescue kitty to the ample space full of designer labels! Gig Goodness to be spread around!

This shop is incredible. The owner had great style. It's not just a happy place for men. I would…read moresay any creative, stylish person would enjoy a stroll! I hope she expands the clothing to women. I purchased a few items and will definitely be back! I have my eye on a watch for my husband :)

From the owner: One 11 Mens Clothing, a shop thoughtfully curated for the Pacific Northwest guy in your life. The…read moreowner, Aidenn Mullen's journey started as a menswear designer for successful East Coast brands, but when she discovered One 11, she fell in love and decided to make the leap into small business ownership. Now based in Gig Harbor, she’s bringing her passion for menswear and a keen eye for style to the local community. Her shop is stocked with an exciting mix of inventory, featuring brands like YoColorado!, Bridge and Burn (Portland, OR), Pendleton (OR), and The Landmark Project, which supports National Parks. From cozy loungewear and warm outerwear to rain gear, shackets, graphic tees, hoodies, wallets, belts, knives and bourbon mixers One 11 has something for every PNW guy.

Went here to today to return some pj bottoms for wife. We came in there were 2 customers and one…read moreworker on floor. We went to cash register to return while one customer was being helped on floor. When finished lady came to register and asked us to wait while she went to help a person that came in after us. At same time another worker and came out to help other person that was here before us. After the one that ignored us finished with customer that didn't want help she went to another customer that just came in. Then the other worker finished she came to help us finish return. I have to assume that they work on commissions and why wouldn't help. I will never go in there again although my wife likes their bras. Customer service needs improvement. Wife told me that lady has worked there forever.

I left my house this morning ready to do battle. I have lost a considerable amount of weight and I…read morehad one goal - find a bra that fits. I have ordered plenty, but every manufacturer had their own idea of band and cup sizes and they differ widely! I did my research- I wanted someone who would measure and search! To be honest, I had low expectations, but was prepared to be stubborn and tenacious, perseverant and stubborn. My first opponent was Patty at Soma in Gig Harbor. What do you know! Patty slayed! She KNOWS her stuff! ( bras) No nonsense. We got right to it. She measured, I tried on! We went back and forth- me doing exactly what she asked! Hallelujah- I won! I have four bras that fit! I look amazing! Patty and her amazing partner make customer service look easy. I will love them forever! They get my homemade fruitcake for every Christmas from now until death do us part! ( just kidding- my fruitcake is an acquired taste- it sucks.) Thank you Soma! Thank you Patty! Thank you warrior friend! I WILL BE BACK!