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Blocker's Service & Hardware

4.0 (1 review)

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20 years ago

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Miller Supply Ace Hardware - 5 STAR CREW

Miller Supply Ace Hardware

3.7(12 reviews)
3.1 mi
•$$

Greatest Hardware store ever! Great customer service, helpful employees in every isle they are…read morethere to assist you. Employees don't come and go some have been there since Miller Supply Opened

The company I work for has spent 10's of thousands or more on basic supplies and stihl equipment,…read moreand plenty of stihl repairs. Last year, we dropped off a 14" demo saw for a stripped armature bolt to be repaired. After 4 months of phone calls, the saw was still not repaired. At the beginning of this year, one of our project managers went to see what was going on, and they handed him a box of parts and said it wasn't repairable. (The saw was fully functional when it was dropped off for a stripped bolt) I spoke with the manager at the time, Mike and explained the situation to him. He was going to see what happened to try to make things right. Fast forward to yesterday 5-12-26, I am back in town from a long project and checked in on the saw situation. Was told Millers was sold and Mike was no longer there, new Owner Ray came and spoke with me i explained everything and he said he would look into it, took my name and number. The stihl guy from the back told me it wasn't my saw that it was registered to some woman, and walked away never to return. Ray called me about an hour later, telling me my saw was not running when dropped off (so I'm lying) and that it isn't even my saw (am I a thief?) and they would not be repairing it or doing anything to make it right for me. If I could leave zero stars, I would. I have been a patron of this store for 15+ years with no issue, but the last 6+ months have been a disaster.

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Miller Supply Ace Hardware
Miller Supply Ace Hardware - Miller Supply Ace Hardware Northampton, PA

Miller Supply Ace Hardware Northampton, PA

Miller Supply Ace Hardware

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Cantelmi Hardware - spring planting time

Cantelmi Hardware

3.6(11 reviews)
6.0 mi
•$$$

This place is the best! Great selection and service. The salespeople are wonderful! What may…read moreworry people about a hardware store in the middle of a busy city block is having enough parking. Don't worry: there's ample parking adjacent to the store. This place is so much better than those franchise stores. A+++++

I had to make a trip to this store for my wife. She and my daughter are immunocompromised, so I'm…read morethe only one who's able to leave the house for any kind of supply run, during this outbreak. The only reason we chose this location was because they offered "no-contact, curbside pickup". No need to exit my car or interact directly with anyone? Perfect! Now I won't have to strip before entering my house, wash all my clothes and shower as soon as I walk in the door. Unfortunately my experience did not go as advertised. I pulled up, called the number and told them I was there for a pickup. A man came outside to meet me. As I came around to open my trunk, he asked if I had any paperwork for my order. I held up my confirmation email, which included payment information and clearly stated the order had been paid for, and my wife's drivers license (the order was in her name). He took a look at them, thankfully without touching them, and then said "I'm gonna have to meet you out back, but first you have to go inside and see her". Go inside? Seriously? The whole point of this was to be able to remain outside of the building. I didn't bring gloves because I didn't expect to have to leave my car (won't make that mistake again). Whatever, I'll do my best to not touch anything, I guess. Welp, that lasted about 30 seconds. Once I made it inside, the woman behind the counter (who was wearing cat ears, for some reason) requested to see the same documentation I had just shown the man outside, only this time she took them from me. She was not wearing any gloves. Then she had me sign a receipt for my order, which I remind you was already paid for. Once I got back outside, I sanitized my hands and got in my car. Could have been worse, at least now I can go get my car loaded and head home. When I pulled around back, the totally able-bodied man I'd spoken to earlier was not the one handling the pickup orders. Instead, a guy who appeared to be in his 60's (so already in the high risk bracket) was helping another customer. Actually he was watching as said customer loaded a bunch of stuff into his own car. Confused, I waited until he came to my car. He checked my order and reluctantly said "I'm gonna need a hand, I've only got one good shoulder". This poor guy was having to handle all of the day's orders, by himself, with an injury that prevented him from properly doing his job. So what did I have to do? Get out of my car. Re-Enter the building. Load my items into a cart myself. Pull the cart back outside and, finally, load everything in myself. I was furious, but not at him. It wasn't his fault his employers stuck him in that position with no help. At one point I heard the guy mutter "this is fucked up" under his mask. He's absolutely right. It was fucked up. He apologized to me as I went to leave. I said "no worries, man, stay safe". It wasn't him who needed to apologize for this. His boss, who I'm fairy certain is Catwoman from upstairs, owes him and her customers the apology. This place advertised NO-CONTACT CURBSIDE PICKUP, instead I got "Frequent-contact, in-store pickup while we watch". That's like FedEx saying "FREE SHIPPING, ONLY $9.99!". The process was redundant, frustrating and unnecessarily complicated. All they had to do was look at my order, send me around back and have an able-bodied employee there, ready to help. I realize everyone is having a tough time right now, but when something is advertised as being almost entirely safe and turns into something a CDC agent would cringe at, I think it's safe to say it's gone to another level. Well at least now I'm SUPER clean, since I've had two showers today. Silver linings, right?

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Cantelmi Hardware - Color studio in the paint department from Benjamin Moore

Color studio in the paint department from Benjamin Moore

Cantelmi Hardware

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Blocker's Service & Hardware - hardware - Updated May 2026

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