Monica is one of the best stylists ever. She is very talented and keeps up with all the new…read moretrends. From hair pieces, to colors and cuts, and extensions there is no one else I'd go to. The salon is contemporary and delightful.

This was my first time getting my hair done with Sabrina. She is such a joy! She gave me thorough…read moreinstructions on how to achieve the look I explained and matched me with a beautiful color!

My old stylist retired, and Lev (sp?) did my hair today. She did a phenomenal job and was fun and…read moreeasy to chat with.

I used the facial from Groupon. It was an ok experience not the best facial so I could've saved the…read more$75! The technician was nice.

Jane accommodated me even without an appointment when I canceled everything including washing and…read moreshampoo and requested only hair cut which was not postponable.... appreciated that. The place is at par with most salons but the cleanliness really needs some attention. The table I was made to sit on was all hairy, and it was Not mine... she cleared out the hair of the previous customer below the seat, but forgot the table. I believe coming with appointment is preferable so might do that next time. I was in and out in 20 min flat, so again, appreciated that too. I got what exactly I had asked for. They do charge 3% on credit card payment and 0.35 for debit card payment.

I loved this place. The hair stylist was super sweet, fast and really funny. If you ever get a…read morechance, stop by here

Loved how my haircut came out. Taryn was very welcoming and we talked the whole time! Such a vibe…read more She paid attention to the details and walked me through the whole process to ensure I loved my cut in the end. The owner is super sweet too. Def found my new hair spot.

6 month update: my hair is still ruined and the short layers are now only to my chin all the way…read morearound my head. I will be paying for my mistake of going here for at least another year. AVOID AT ALL COSTS!! I debated posting this or not, but I wouldn't want anyone else to walk out of a salon looking like I did. PLEASE BE CAUTIOUS WITH THE STYLIST THAT YOU CHOOSE! Starting with the good things: The staff was very nice and they did include gratuity in the price (which didn't say upon booking) I came for a routine haircut and asked her to shape up my curtain bangs. Instead I left with a chunk missing from the back of my hair and half of my hair in extremely short bangs. I also have "steps" instead of layers. The blow out was also very poor. When I left initially I didn't see the damage that was done, and there was no effort to show me the back but I didn't think too much about it. It was only when I got home and looked at it properly in the mirror and desperately tried to restyle my bangs. The worst part was the owner even checked over her work and let me leave the salon like I did! I also had no warning that she was still a learning stylist

My normal hairstylist was out of town. I needed to find someone that week. I was am so happy I…read morefound Monica! She did an excellent job cutting my hair! She is super personable!

I was so hesitant to have my hair done by Monica. I haven't had great luck with getting a good…read moreblowout in Houston, but she came highly recommended by my sister's stylist who had done my hair so awesomely. So, I went. Wow. I was NOT disappointed. Monica is an amazing stylist. It's not easy for me to use those words, I don't meet many of her caliber so I was so happy to have been referred to her. She uses a product line that I wasn't familiar with, L'Oreal Professional (not to be confused with L'Oreal Paris AT ALL) so I was also hesitant about this. Not to worry, it was SO good for my crazy hair! I also did a conditioning treatment from the same brand and it made my hair just so soft. I'm super happy I did that. I highly recommend doing it! Monica is so patient and so sweet. I could have driven her crazy with trying to tell her what I need, but she just listened and then gave me EXACTLY what I was looking for. This girl is a hidden gem! I would definitely recommend her if you need someone that is amazing with hair! LOVE her!

I recently came in for an updo for a gala and showed Kimberly S a reference photo of the style I…read morewanted. She completed the initial look in about 20 minutes. When she showed me the result, I politely asked if she could tighten the curls to achieve a sleeker finish, which was my main request. Rather than making a simple adjustment, she took the entire style down and redid it completely, taking another 20 minutes. It was clear she was frustrated by my request, and the final result did not reflect the look I asked for or what I expected based on the photo I provided. I've attached pictures of the finished style for reference--unfortunately, it was not acceptable for the formal event I was attending. That said, I truly appreciate the kindness and professionalism of both the manager and the receptionist. They were understanding and made a genuine effort to make the situation right, which I'm very thankful for.

I went to this location tonight, and I had a gift card and was excited to use. I happen to spot the…read more"national lash sale" which was 30% off. I spotted some Mac mascara for $11.89. So, i decided to get that. When I get to the counter to check out, the mascara rings up to $28. I explained to the cashier that it was $11, according to the label and sign. She calls for her associate who goes over to the mascara, I am 90% sure the associate goes over to switch the labels. They try to tell me that the mascaras were not in the right spot.... (i had went back over there to show them, picture below) and then the label says "lancôme" but if you look closely...... it's only Mac mascara in that particular cube (bottom left, black/black &yellow packaging)) It does not matter if the mascara was "not in the right spot" there was more than one, there was more than 3..... so as far as customer service goes, just honor the price, which was suggested by sales associate, Edgar, who initially greeted me and helped me during my shopping. Only person I can speak highly of. So, the manager says that she would honor the price, and when the cashier comes back over after she gave discount, it's rang up to $19. I am like it said it was $11. So, I ended up telling them I don't want it. I was disappointed, because I honestly felt like they were trying to act like i was the crazy one when it's not my fault that I was shopping and was expecting a price that was displayed. I immediately called customer service on them and i was told that my frustration was valid and I should be getting a call from a store rep in order to reconcile the matter. This specific location has a 2.8 rating, and what I experienced, it pans out. As someone who has worked in the customer service field for 5+ years, this is subpar customer service and immediate attention needs to go to employees who don't understand putting the customer needs first. Ulta customers spend too much money to be receive below average customer service. So, i hope my concern gets reconciled.

Katrina did her big one !! I'm sure I will be back , she was so informative and helpful about my…read morehair care routine and gave great advice on how to manage my hair, service was great and done in a timely manner I would recommend her to everyone, thank you Katrina

I am not sure why the rating is so low on yelp. I had my first appointment today with Katrina. Not…read moreonly was she timely, she was super professional, and friendly. She reshaped my pixie cut, and within 1.5 hrs I was back enjoying my Saturday. I am very happy with her service and will now be a client

Paulina is great! Great haircut, super nice, and a very fair price. Extremely happy with the…read morehaircuts I've received from Paulina.

I wanted my hair refined and cut and it came out just how I wanted it! I love it! I was a bit…read morenervous as I have naturally curly hair and any girl with curly hair understands you can't just get a cut from anybody but ideal hair did a great job! Definitely recommend.

(DO NOT PATRON SILVERLAKE SMART STYLES) I called to schedule…read morean appointment to get my natural hair cut. Asked that they would wash and blow dry before they cut and she quoted a price. Was asked to ask for Melissa. When I got there for my appointment told I had called for a wash and cut and told me she was ready for me. While she was washing my hair I explained i wear my hair in an Afro and wanted a blow dry hair-to cut ends. I asked about the brand name shampoo and conditioner she was using. She explained the conditioner she used was a good brand but was not the deep conditioner. Also explained that I just wanted ends trimmed. When she was done she had straightened mg hair line she was going to put curls in it and my Afro didn't stand. She charged me twice as much as they quoted which included a cut, shampoo, and full style which I wanted but also a texture add on and additional basic fee. Then told me if I didn't pay that she would call the police!! **RIP OFF** **RIP OFF** DO NOT PATRON PEARLAND SMART STYLE

After switching beauticians due to my former beautician changing on me, I needed to find a new one…read moreand being a person with natural virgin hair, it isn't simple finding someone who will strictly work on my texture of hair since most black beauticians stick to permed hair. So, after calling a couple of salons in a short amount of time, thankfully, I found this one! Who knew, Smart Styles located in Walmart would be any good? I surely didn't. I walked in and beautician Angeleak immediately assisted me. She washed, blow-dried, and styled my hair without being unprofessional. She wasn't eating while doing my hair or gossiping about others, she was just professional. She was very kind and patient with me. Also, she did my hair perfectly: she styled it so my curls would be full of volume, shining, not greasy looking, and whatever shampoo she used it got rid of my dandruff and my itchy scalp issues. I've been wearing my hairstyle for 2 months without it falling. It is really holding it up and I'm so excited I have found a great beautician. If in doubt, call Smart Styles and you won't be sorry. I'm not gonna lie, at first I was feeling skeptical about it, but I'm glad I went with my instincts. Also, they take walk-ins, so no issues.

Excellent pedicures from Jazmyne and Hannah. Had an appointment and was in on time. Very nice…read morehostess also. Very clean.

Extremely Poor Service!…read more Be careful at this location. The quality and expertise is severely lacking. I requested shellac gel with my manicure just over a week ago and now my nails are chipping and hang nails are too many. Save your money and your time and go somewhere else. If I could give zero stars, I would!