I went in for hair color Saturday expecting a relaxing salon experience, not to be tormented by the…read moreowner's political rantings. When I asked her to stop trashing her president, she barked that if I didn't like it--or if I support our current "Dictator"--I should leave and not come back. She also over processed my hair due to her not paying attention while ranting and irritated my scalp. I left in tears with a sore scalp. No phone call later asking how I was either!!! This wasn't the first time I've ever experienced her extreme politics..but this time was the worst and it left me very uncomfortable. The shop is unkempt as is she. The constant receptionist turnover is now explained!! has to be difficult to work with her. Perspective clients..Toxic & unwelcoming. *** Update: the owner Lillian never called me to check on how my scalp was after she put ammonia based product on my head without my consent. No empathy in addition to political bigotry. Steer clear of this shop.

Made an an appointment for after work. Left work early to get there in time and found the salon was…read moreclosed. The next day I called and was told that I was the only customer so they decided to close early. No apologies, no notification. No more Lillian Lee for me.

Went for a facial today. They have a few different type of facials. Very relaxing and soothing…read more Also the lady had good hands and did bit of massage for my face. Felt relaxed afterwards and my face looked refreshed. Will be back.

Here's a cleaner Yelp-style version that keeps your points but reads more naturally:…read more I usually get my eyebrows threaded in NYC, where it's surprisingly cheaper and there are more places to choose from. But I was in a crunch and needed somewhere local. I called ahead and was told eyebrow threading was $10. It's a little more than the $8 I usually pay in the city, but still the best price I've seen locally. When I arrived, there was a bit of a wait, with about four people ahead of me. Only one woman was handling eyebrow services while another staff member was doing a wax in the back. The line moved fairly quickly, but the place did feel a little understaffed. I also think some of the services could use a bit more privacy. One woman was getting a head massage in the main area, and it felt a little awkward having a line of people waiting nearby and watching. That said, the service was friendly and I was happy with the results. They also offer package deals for repeat customers and loyalty cards where your tenth service is free. It's not especially close to home for me, but honestly, it's worth the drive for the price.

I wish I could give 0 stars. My hairline is completely ruined permanently. It looks unnatural,…read moreblotchy, and horrible. Like I have dirt on my hair or scarring. I have not been able to wear my hair up since I got the treatment and it has completely destroyed my confidence. Everyone who sees it comments. The photos do not even do the damage justice. On top of all this when I requested a refund, the owner Erika had the audacity to refuse and my block my number. Disgusting.

Told me "it'll look weird" because I don't have eyelashes due to alopecia then I said alright I'm…read moregoing to go and Erika gave me the meanest look like "the doors there leave" Rude business owners I do not recommend

This comes with a disclaimer: waxing will always come with a level of pain and discomfort wherever…read moreyou go. However with that said, Kristen has been by far, the easiest and most gentle hair removal expert that I've come in contact with. Kristen is awesome. She's super kind, and very professional. I instantly felt at ease with her, and really happy I had met her. She was very informative and I could tell how knowledgeable she is. The process didn't take long at all. The shop is small, and easily missed driving by it. The inside is very cute! There is artwork all around and music playing. I will definitely be back to see her. Super happy I found this place.

Kristen is the best! Fast - clean, efficient, and super professional. Probably more than European…read moreWax Center. She uses tea tree oil and the studio is relaxing, clean, and easy to find. Street parking is free through 12/31/20. Go to her... you will be happy. Brazilian Wax done in 7 minutes or less.

Just moved to the area and needed my eyebrows done desperately…read more Love this spot. Super professional. The woman did a great job. I will definitely be back. Oh .... and just to let you know, I'm SUPER picky. This place is legit.

I've been coming to this place for a couple of years now and unfortunately today was my last time…read more I come on a monthly basis which is ample time for my brow hair to grow out. The tech (I unfortunately never learned her name, but the one who's not the owner) made my eyebrows thinner than usual. Which, to be honest, wasn't the problem- I don't have much hair to begin with so I fill them in daily. However, when I told her that they were a little thinner that I'd like, she was very quick to (aggressively) blame it on my eyebrows- apparently there was an empty spot that she needed to work around so she HAD to make them thinner. But girl, I knew how they looked before I came in and that definitely wasn't the case. You could clearly see the follicles in that "empty spot" that she JUST threaded. She then proceeded to tell me I need to stop coloring my eyebrows in because doing so makes my hair fall out. Wish I could say this was the first time this happened but I've given her so many chances because this is an honest business, y'know? No where in that conversation did she take responsibility for the mistake. Look, life happens and everybody makes mistakes. If she stepped up and just told me she accidentally over-threaded an area then it would have made the experience a LOT better.

Haven't had my eyebrows shaped in over a year. Christy did an amazing job. I also appreciated the…read morefact that I had a picture of what I wanted them to resemble, and she looked at it several times (did not just once and discard it) including at the end to make sure they were as close as possible. She is also very personable and has the greatest social skills and etiquette - was never too much or too little talking. Seriously, guys and girls - schedule with her. I seriously doubt you'd regret it! I don't! Thanks again, Christy!

Brow virgin here! 47 years old and never had anything done.....until today! I'm a new person…read more Christy is the best, her salon is clean, warm, fun and inviting. Christy is an expert at what she does, I expected it to be a little painful, it wasn't. I have sensitive skin so I thought my eyebrows would be red for a while, they weren't. She treated them after she was done and the redness faded quickly. She gave me a lesson on filling them in. I'm now addicted!!!

I use the Englewood location and always have a professional service, but what really adds to the…read morepositive review is that all technicians are friendly, professional and quick!! I had Porshca recently who was fun, focused and fabulous! 5 star and more!

Just went to Esther for the first time. She was great, will definitely go back to her again.read more

Welcoming & calm ambiance. Technician Pari has a gentle touch. Very clean & eartful. I love coming…read moreto AR Lash and will continue to send others.

Just left and my daughter is IN LOVE with her lash lift. This place has really great services. Just…read moremake sure that you make an appointment for a lash lift before hand as it takes about 30-45 minutes from start to finish. They do take walk in's for threading and waxing though. There is plenty of street parking available right out front. And the prices are super competitive.

Nice cute salon at Tenafly NJ. It's a medium size salon. Appointments and walk in are both welcome…read more I called to request a same-day appointment for haircut. Luckily a stylist was available. She was very nice and friendly. Offered me a tea, hanged my coat, and lead me to the seat. I Showed her the style I wanted and it came out pretty good. The only part I didn't like was they wash my hair prior to my cut instead of after. So I had to go home and washed it again because all the cut/loosen hair was in between.

I've been coming for years and have recommended Pavel to people who've become regulars. Pavel…read morelistens, suggests and pivots easily. I work in NYC and people are pleasantly surprise for learn that my great color is from Salon Pavel in a Tenafly NJ

Terri is always a pleasure. Great facial. I feel they need a…read morenew receptionist. She is not friendly over the phone, and also not in person, at all. When you think of spa receptionist you think face of the spa, bubbly, and well kept/put together. This woman is rough in her mannerism, tone and was in a huge sweatshirt with hair in a dirty bun like she just got back from from the gym or a nap. Hate to say this but the face of your spa needs to be someone inviting! It's a true Shame because Terri is great, but this could be a major turn off for potential clients! I know the phone call interactions and the in person interactions with the receptionist tainted my overall experience. When I came last year it was a woman named Amy and she was very sweet, and helpful.

For years I've seen Serenity and driven right by it. It doesn't have the high end Spa presence but…read moreit is a neighborhood "hidden gem" in some regard. As long as I've seen this spa, I have been holding onto a couple of gift cards for Spa Week and Spa Finder. Every place I frequent isn't a business that honors them, but when surfing the list of businesses that do, I saw Serenity on the list. Before booking an appointment I called the business to confirm the cards were accepted - yay, they take them (both)! Or so she said. I booked a manicure appointment for mom and I. Day of arrival we parked on the street (at a meter), not knowing the business has a parking lot behind the building for customers (manicurist shared with us during appt). That might have been worth mentioning Ms. Receptionist. The space looks small from the outside but inside is very spacious but dated; the Manicure Room is cute, but could use some updates as well. The nail color selection is limited and flat (none of the new stuff). The manicurist were great - took their time and polished well. Upon check out I presented both cards, one for my mom to use and one for myself. The reception said they didn't take Spa Week, I told her when I called the receptionist said they did. Whatevs, but I know what I was told. On my second visit (2 weeks later), I booked a mani and pedi, but the manicurist I booked with was no longer employed there, so I was very surprised because I wasn't notified. The new girl was good too, so I was satisfied, but normally a call with the option to keep or cancel appointment is my practice. The business sends frequent email blasts that let you know about specials and pricing, which the prices have spiked, as of April. A regular manicure will now cost $30, color gel mani $55, basic pedi $55. These new prices will determine the frequency of my visits.