I use the Englewood location and always have a professional service, but what really adds to the…read morepositive review is that all technicians are friendly, professional and quick!! I had Porshca recently who was fun, focused and fabulous! 5 star and more!

Just went to Esther for the first time. She was great, will definitely go back to her again.read more

Terri is always a pleasure. Great facial. I feel they need a…read morenew receptionist. She is not friendly over the phone, and also not in person, at all. When you think of spa receptionist you think face of the spa, bubbly, and well kept/put together. This woman is rough in her mannerism, tone and was in a huge sweatshirt with hair in a dirty bun like she just got back from from the gym or a nap. Hate to say this but the face of your spa needs to be someone inviting! It's a true Shame because Terri is great, but this could be a major turn off for potential clients! I know the phone call interactions and the in person interactions with the receptionist tainted my overall experience. When I came last year it was a woman named Amy and she was very sweet, and helpful.

For years I've seen Serenity and driven right by it. It doesn't have the high end Spa presence but…read moreit is a neighborhood "hidden gem" in some regard. As long as I've seen this spa, I have been holding onto a couple of gift cards for Spa Week and Spa Finder. Every place I frequent isn't a business that honors them, but when surfing the list of businesses that do, I saw Serenity on the list. Before booking an appointment I called the business to confirm the cards were accepted - yay, they take them (both)! Or so she said. I booked a manicure appointment for mom and I. Day of arrival we parked on the street (at a meter), not knowing the business has a parking lot behind the building for customers (manicurist shared with us during appt). That might have been worth mentioning Ms. Receptionist. The space looks small from the outside but inside is very spacious but dated; the Manicure Room is cute, but could use some updates as well. The nail color selection is limited and flat (none of the new stuff). The manicurist were great - took their time and polished well. Upon check out I presented both cards, one for my mom to use and one for myself. The reception said they didn't take Spa Week, I told her when I called the receptionist said they did. Whatevs, but I know what I was told. On my second visit (2 weeks later), I booked a mani and pedi, but the manicurist I booked with was no longer employed there, so I was very surprised because I wasn't notified. The new girl was good too, so I was satisfied, but normally a call with the option to keep or cancel appointment is my practice. The business sends frequent email blasts that let you know about specials and pricing, which the prices have spiked, as of April. A regular manicure will now cost $30, color gel mani $55, basic pedi $55. These new prices will determine the frequency of my visits.

I recently moved to New Jersey from upstate New York. I was in desperate need of finding a location…read morein an aesthetician that can do Sugaring. I've been Sugaring probably for the past 15 years and I had an excellent aesthetician in Florida and then I moved to upstate New York, and I wanted to find someone that was equally as good here in New Jersey. I found Lotus Skin Care while doing some research on the web and call to make an appointment . I spoke with Secilia she answered all of my questions. She explained the location where they are, and the service that they provide. I made my first appointment with Secilia. I had the most amazing experience. Secilia is a consummate professional. She's friendly, inviting, and very personable. She puts you at ease and make sure that you're relaxed. She's also very communicative making sure that she understands exactly what your needs are. Every time I call Cecilia answers his phone and says hello Barbara, which adds such a nice touch a nice, personal touch. They offer many different types of Sugaring but I can say that each time Cecilia does it she does an excellent job. She talk you through it while she's Sugaring you and make sure that you're OK and also always ask if you have any questions. I would definitely recommend anybody that is looking for a new location or has never had a sugaring before and wants a new experience or any other services to check them out. It's an excellent location And the space is absolutely gorgeous. You walk it is calming, it's serene, and inviting. The decor is just absolutely beautiful.

Awesome !!! Every time I do sugaring with her she is amazing !!! Thank you so much !!!! Highly…read morerecommend !!! I really do feel amazing !!!! She's the best !!!!! Thank you again !!!!!!

Beautiful place and kitty is good for design gel nail. I…read moredefinitely come back for other design nails.

Kitty is the best! I only trust her with my nails & will always be coming back. Great quality every…read moretime.

I had a color, cut and blow-dry before Christmas, my first time there. Definitely will not go back…read more The person that cut my hair, I told him exactly how I wanted it, he did it his way, was not crazy about it, didn't say anything until now. He was an elderly gentleman with no personality. When I went to pay, I asked the girl at the front desk, how much a tip to give to the two that did my hair, also the one that washed it. She stated 20% each for all three of them, it was a very expensive day, and was not worth it. She also stated they get more than 20%. Her tone of voice and personality put me off going back there again.

Best color and nicest atmosphere The staff is beyond accommodating and helpful and catering to all…read moreneeds A winner all around

Refined skin club is the absolute best!! The owner Alesia has magical hands and has cured me from…read moreacne and left me glowing! I highly recommend!

From the owner: First time clients get 10% off & 15% off when you book with someone! Call us today read more

Welcoming & calm ambiance. Technician Pari has a gentle touch. Very clean & eartful. I love coming…read moreto AR Lash and will continue to send others.

Just left and my daughter is IN LOVE with her lash lift. This place has really great services. Just…read moremake sure that you make an appointment for a lash lift before hand as it takes about 30-45 minutes from start to finish. They do take walk in's for threading and waxing though. There is plenty of street parking available right out front. And the prices are super competitive.

I had the best experience excellent service clean environment my relax day is in this place…read moreexcellent attention and customer service 10/10

I love this spa! Had a great time. Very lovely staff and had an amazing experience with their…read moremassage.

I want to say the waxing here is GREAT! One of the best I've gone to in Jersey! Also, it was very…read moreeasy to book an appointment. The staff is professional and friendly. Parking is somewhat difficult but that's to be expected in this area. However, the brow tinting was low quality. The staff member who did it put the tint all over my skin, and didn't do the full length of one of my brows. This meant my brow looked unnaturally thick but also short, since the front of my brow was not tinted. Then, when the staff member was removing the tint from my brows, she got some on my brow bone. I asked her to clean it up, but she said it would fade on its own. It did not. It peeled my skin and took off a few layers. If the tinting was done JUST over my eyebrow hair, it probably would have looked great. It faded within 4-5 days so I didn't have to deal with it for long, but I was surprised that a $30 tinting service (which included the waxing) faded so quickly. I did tell them that the service was not up to standard/the pictures on their pages. They apologized but said there was nothing they could do. Again, the waxing and staff are great! but the tinting is definitely a no from me.

I came today for an eyebrow tint with Amrit. I was serviced quickly, and the eyebrow threading was…read morefast and looked really nice. I would definitely come back for threading. The eyebrow tinting though... personally I won't get again. I have light brown eyebrows, and they were tinted black. There was some tiny left on my skin that looked patchy, so I scrubbed them when I got home. It should fade but I just feel like they shouldn't have been tinted so dark. I got these done ahead of time for a vacation, and I'm really glad I didn't get them closer to leaving. If you have lighter hair, I wouldn't recommend getting your brows tinted here.

I've visited many different skin care clinics before but none were quite like Ashley's. Her skills…read moreare on another level and was able to alleviate me of various aches that I suffered from for years. For the first time in 20+ years I look at my face and feel beautiful. Ashley is very warm and it is apparent that she cares about her clients tremendously and does not treat you differently like some other places do based on your tip. If you want to invest in yourself and actually see the results on the same day, look for Ashley!!!!

I came not know information anything thinking I'm getting a consultation but they brought me into…read morethe room and she looked at my face saying I need a facial with the Ashley signature care which is a 1 time that going to cost me $$ without explaining what needed to be done . It was cut and dry and I felt like she was not nice. I didn't expect this since I my friend told me about this place. I will not be going to this place.