Calvin was great! He arrived early and brought everything that was needed. I did not know the…read moreexacts but he had everything taken care of. I highly recommend Calvin as he does outstanding work and provided excellent customer service.

Scam Company!! My wife and I made the mistake of hiring this company. Calvin came to our house,…read morequoted us $20K to upgrade a full Lutron Homework's system and processor in a 20 year old home we purchased in April. We wired a deposit for the "new equipment" $12,806. After 5 wasted months listening to excuses, 8 no call no shows to appointments (Calvin set), zero equipment we paid the deposit for, and a lot of lies, we still have no working system. We demanded our money back, were told we would be refunded, but then again were given more lies and no response. This company has no manned offices, their business addresses are either empty offices or luxury apartments in Chicago or Florida. There's nobody to talk to other than Calvin.. This company is not a licensed Lutron dealer or provider, Calvin admitted he uses a buddy's license (Orion) to sell jobs, which is illegal in Texas. We are now unfortunately engaged in a legal suit to attempt to get our money back. Run from Calvin and this company as fast as you can! They have zero integrity or concept of fulfillment of their commitments.

Rearranging my closet and disaster struck, knocked my receiver, blue ray, modem, directv box and my…read more6G setup onto the floor, ripping wires out of the wall and disconnecting everything. Managed to get the internet and 6G back up but tv casting into the main room was a no go. Raphael responded to my yelp cry for help quickly with a fair quote and a trip time the next day. He pivoted quickly and effortlessly when I realized I had a conflict and gave me a new appointment. He is a great communicator and kept in touch. Didn't take him long to make what looked like spilled spaghetti to me into a working setup, music, tv and all. Hit him up for your home entertainment needs.

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Recently moved to our home in The Woodlands and needed to do a serious upgrade of the outdated Home…read moreTheater. Michael came and surveyed the room and existing equipment, and came up with a range of options/recommendations. Michael is very respectful and perceptive in helping me match up my home theater goals with a realistic budget; without putting any pressure to overspend. Once all the equipment was delivered Michael, Adam and Nick came over for the install. They did a fantastic job getting everything installed and set up; and my Home Theater is absolutely amazing! We are completely blown away: watching 4K movies at home is so much better than going to the movie theater! Great job! Highly recommended!!!

We highly recommend Woodlands Home Theater. They restored both the connections from our overhead…read morespeakers and outside cameras that had stopped working quickly and efficiently. Michael and Nick were knowledgeable, professional, and fully explained the work and equipment we needed. They installed a more compact electronic system and app for our overhead speakers, as well as new security cameras and wiring. They also upgraded our wifi with two ceiling-mounted connections that eliminated all of our small plug-in boosters. Our wifi speed boosted from 500 to 1000. Amazing! Woodlands Home Theater had previously wall-mounted a large media-room TV screen for us as well as the family room TV. We will definitely use them in the future due to their value vs. cost.

Was really impressed with how everything came out and everything was installed on time…read more Would recommend to any Friends and family. Thank you empire!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Contacted them since another AV installer stood us up. They promptly installed all our equipment as…read morerequested. No price surprises.

My CEO asked if I could assist him getting a company to setup his home audio system and some other…read moretvs mounted on the wall. They got my CEOs home done so nicely that he decided to also contract them to install a motorized projector screen for our meeting room at the office.

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

Awesome professional work, will definitely keep them in the contact list for future projectsread more

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

If you are looking to install security cameras, we highly recommend Omar with LightSpeed Security…read more We use to have WiFi cameras, but hated how sluggish it could be. CCTV is crisp, sharp, and always on! Best part is we can view footage from an app on our phone. We got some outrageous bids. Omar was very reasonable. The cameras have a 3 year warranty as well. We highly recommend him!

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.

I recently visited Define Audio not sure what kind of speakers I was looking for since I still have…read morea pair of magneplanar. Justin showed me a pair of Dynaudio Evoke 50's. Since I was not familiar with them he filled me in on their story. I had to leave that day and did not get to hear them. I did a little research of my own and decided to go back about a week later to listen to them. Justin set me up handed me the remote and I played types of music I listen to and they sounded great. I bought them on the spot and Justin and one of their installers delivered them my home within an hour. He let me know that the speakers grills had been damaged in the warehouse but let me know he would order 2 new ones. He was nice enough to have them delivered directly to my house so I did not have to make another trip to the store. Extremely satisfied with my purchase and next time I need additional speakers or any other equipment I plan to visit Define first.

paid upfront, for almost 6 months no contact, and when I could find him in person said amp and…read morespeakers still on back order. substituted my amp after much frustration on my part. told him I wanted money refunded for still missing speakers, he offered a credit to card. No credit issued to my card. Again several more trips to get my money back and response was he "couldnt do anything he wasn't a bank". Having to do a credit dispute to get my remaining money back. nice enough guy when you meet him but no product, he NEVER, once tried to contact me, horrible experience, top to bottom

Recently installed a home wifi system to replace horrible AT&T boosters. Roberto did a great job…read more Rob always easy to work with too.

Make sure you check their work thoroughly before paying! I will not use this company again. They…read more"forgot" to install the electrical wiring to our HVAC system in the attic which was out of sight and when I called to inquire about the "oversight" they were already paid for their response was "we're not coming".