Everyone at Alpine Vision Center was absolutely wonderful. From check-in to doing the initial…read morevision checkup, I was treated so efficiently and with care. Dr. Whetten was very friendly and thorough. He listened to me intently, and answered all of my questions. I ordered the cutest pair of eyeglasses that I can't wait to receive. And I didn't realize until after my Alpine Vision Center visit, other places are very high pressure and pushy. I felt none of that here. Everyone was thorough and informative with me, without making me feel pressured to do or buy anything. Will definitely tell my friends and family to go to Alpine Vision Center.

I went to this place almost 6 weeks ago to get safety glasses for work. The optometrist was…read moreextremely professional. I ordered 2 pairs of safety glasses and was told it would take 3 weeks. The first pair of glasses came after 2 weeks. The second pair has still not come as of June 14, 2024. A couple of weeks ago i stopped by after being told the other pair was in. When I got there they said they had made a mistake and the other pair wasn't in. They told me they'd reach out again when they came in. Last Friday I called during business hours and no-one answered. I stopped by on my way to work and there was a sign saying they were closed for training. I called on Monday and nobody answered during business hours. I stopped by again and was told that they would reach out to the company and call me on Tuesday. Did they call? Nope. I tried calling again on Thursday and surprise, no answer. I stopped by again. I was not happy and let the lady at the front desk know it. Instead of apologizing, she said, "As you can see we are quite busy and have a lot of customers here in the office." They are going to have one less customer to deal with. They actually sent me a message this morning, via text, telling me to reach out to my safety supervisor to see what's going on with my order. That front desk person has no business being in front of customers with her attitude. I've been in there several times and they have an army of staff, I will not recommend this place to anyone that enjoys great customer service. Alex Fox

More expensive than a Costco or Walmart exam but more comprehensive as well. Is it all needed? I…read morehave no clue. I like to come here because I can make an appointment quickly. I never have problem with parking. The optometrist is nice and helpful, and the ladies in the front are great. The lady who ran the area for purchasing glasses is also friendly and does not push for expensive upgrades. I have been here before and thought everything was just great but coming with my dad who is wheelchair bound made me realize how inaccessible this place is. 1. No handicap automatic door. Getting through the door was a hassle because I had to hold the door open while trying to maneuver the wheelchair. 2. Unaware staff. The tech who did the initial exams did not know how to deal with someone in a wheelchair and was not making accommodations. I had to move things around, including machinery, so that my dad could access them. 3. Having to transfer to the exam chair. Hear me out. I am 5'3" and my dad is 6'2". Helping him transfer was not an easy task and the tech was no help--I had to ask her to move a chair out of the way and she did not know the foot rest moved (and figured it when it was too late). I hope that there are other optometrists that have accommodations for people in wheelchair, and next time I take my dad anywhere, I'll make sure to ask about accommodations and staff training.

I've been going to Dr. Pickering for 20 years and now my kids go as well. Wonderful optometrist and…read morethe ladies working there are also the sweetest and most helpful! Highly recommend.

I have the possibility of going blind tonight because of these guys! I started having visions in…read morethe morning and I called in for help and they told me I absolutely had to be seen by them today but to come in at 4 PM. They demanded insurance when I walked in, and I spent 50 minutes on the phone, looking it up to them before they finally informed me that they needed my health insurance instead of my vision. It took me five minutes to get my health insurance information when they inform me that it was too late and they were closing for the day so I had to go home and just hope I don't go blind. Stay away from this clinic at all costs!!!

Had the best appointment here at Alpine today! The manager helped us find a frame for my husband…read moreand really cared about us liking them. They have many options including blue blocking light and lighter weight lenses. Progressive lenses and ones that turn from dark to light, light to dark, in the sun. Many frames and options. One we liked was a nylon frame that is more lightweight and comfortable. Thank you for such a pleasant appointment! Definitely recommended! :)

I took my twin toddler daughters here to get their eyes checked this morning. They were able to get…read moreus scheduled fairly quickly back to back appointments which was awesome. I love their new beautiful location right off Pioneer Express. The main entrance is on the south west side, on the second floor. My kids really enjoyed the wall mounted kids toys which are brilliant, also the Disney+ playing was indeed a plus. I loved the different themed rooms and how they included a wall mounted toy in each room as well. The assistant and Dr. Brad Henriksen were great and patient with my kids. One weird thing is that my kids didn't get sunglasses after their eyes were dilated? All the other kids had sunglasses so I know they had some available.

I visited the office 2 times and experienced excellent service from the front desk staff, medical…read moreassistance and doctors. Everyone is top notch professional. The reason I didn't rate 5 STARS it seems their standard practice is to NOT using an alcohol wipe to clean the Slit Lamp before seeing a patient. People's sweat and/or make-up on the lamp, ewww this just creeps me out and unsanitary. With the 40+ years I've been getting eye exams, both forehead and chin areas of the unit were cleaned before patient is examined. That's just like sitting on a pubic toilet without a seat cover.

Super nice staff. My eyes are particular and I have difficulty getting the pair to fit probably and…read morework for me. Everytime I show someone helps me right away. I never had to wait long. The eye doctor is stellar.

I went to this location because insurance is recommended. But the guy in the black uniform was…read moreyelling at my daughter right away when he saw her stood up on the chair. And then he went to the lobby wrote a note for me to go somewhere else. Because my daughter wore the school uniform for autistic children. You guys rejected to see her not event want to try. You should post a sign on you website that you don't accepting any autistic children so I don't have to drive 30 minutes for her appointment I just let you know you not just lost 5 patients in my family probably tenfold.

I enjoy this office. They have been on time for my appointments and I haven't had a problem with…read morethem. I like that they are close to where I live!

I was in there for the first time to get my eye checked and look at glasses. Felt pressured to make…read morea decision to purchase my glasses (very overpriced) went home and had buyer's remorse bc of the price, went back less than 24 hrs later to cancel my order and was told it was too late. I would never go back and do not recommend this place to anyone.

I am very shocked to hear and see the reviews on this clinic. I had been having problems with my…read moreeyes and every other place i went said - just put in more eye drops for your dry eyes. My first visit was thorough and he showed me all the pictures and what he was seeing. I had even been told that if my dry eyes did not get better lets do cataract surgery. I barely had the start of cataracts. They cleaned my eyes, advised how to manage and worked with my insurance to get me a prescription I needed at a reduced cost. Prescription was $750.00 through the manufacturer and they got it for me for 69.00 a month and only needed for a few months. They listened and only prescribed what was needed to help heal my eyes. I will never go anywhere else. Not sure where these other people went but i can say that the front desk is warm and welcoming and there are always several people to help you. I have never waited for more than 15 min.

I was taken aback by the price of my computer glasses here but figured I must have extraordinary…read moreneeds. After talking to a few people, I've realized Eyecare of Lehi does this to everybody. If you go here, they WILL try to scare and threaten you into buying a $750 pair of glasses, no matter who you are, and they will actively make it impossible for you to take your prescription anywhere else. The receptionist is rude about it too. You do not need Sequel lenses or Neuralenses or any other proprietary technology. If you need a prism, you can get that anywhere. Don't fall for the aggressive sales tactics. It's a huge conflict of interest for the eye doctor to also sell glasses. Go somewhere else.

I had my first appointment with Stephen Ridder, OD last Saturday and had a great experience! First…read moreof all, they're open on Saturdays which is so convenient for the work schedule. The online scheduling tool through their website was super easy to use. You also have the option to fill out the forms online. This location is housed within the Saratoga Springs Costco. The receptionist (didn't get her name, sorry!) is very friendly and professional. She was even able to troubleshoot something with my insurance for me and had it all resolved by the time my exam was finished. Dr. Ridder took me back a few minutes early. He was personable and not rushed. He took his time to understand the issues I've been experiencing. I appreciate his patience and great bedside manner. My husband and I had an enjoyable visit and conversation with him. We recently moved to UT from CA and have been working to establish our doctor network out here. We definitely found our Optometrists! Oh, They have an awesome machine that takes in depth pictures of your eyes, too! Pretty cool stuff. Thanks team! See you for our future visits.

This amazing husband and wife optometry team is inside the Saratoga Springs Costco. My son saw the…read morewife and a few weeks later I had an exam with the husband. They were both fantastic! Fast and efficient. Went above and beyond to get the prescription perfect. Highly recommend!

This office is so inefficient and unorganized! dont go…read morehere... they will make you wait forever... I called in advanced to have a sample contact ready to pick up on my way to a wedding St George. They said they would have it ready at the front desk. When I get there 4 hrs later, they have no clue where the lense is. the front girl doesn't seem to have any sense of urgency or respect for others time, neither does the Dr.

Starting off we arrived 5 minutes late and it was fine. The waiting time was 5-15 minutes we were…read moreable to get out of there in an hour. staff was nice, not a lot of people. insurance works just make sure to use medicare insurance or call to ask and other checks. They did not give me any fake diseases. Glasses are cheap if you have a kid and got your insurance working. Dr. Smalley you did a great job.

I would like to give a big shout out to my technician, Olivia, who gave me absolutely excellent…read moresupport and help me make good decisions on which classes to get. Cris is her supervisor and was very supportive and Dr. Hadlock is the doctor I always choose to go with even with my challenging eye prescription. This is a great place to get your eyes taken care of no matter how challenging your prescription may be.

There was only one person in-store at the end of the business day. I rushed in and there were…read moreseveral other people waiting. I don't know how she did it, but she skillfully and politely dealt with everyone in a timely manner. She stayed a little late and provided GREAT service. If I could give her and this location more than five stars, I surely would. I wasn't sure what to expect as my insurance changed and this was my first visit there. But she acted with grace under pressure. Great job.