The cataract surgery went great. I can see better in that eye. They did follow up phone calls. Made…read moresure everything went well. I felt very cared for

If you want chronically dry eyes, halos around every light while driving at night, extreme photo…read moresensitivity and the inability to ever rub your eyes again, by all means, get Lasik here like I did.. I was even back in corrective lenses within 10 years of my surgery, woo-hoo. Best scam I've ever been a part of!!

30 years ago Hoopes performed a keratectomy on my left eye which left me with double vision…read more Instead of concern he seemed to think this was funny. His associate, the amazing Dr. Dhurrie, corrected the double vision, thank God. Also, after Hoopes' procedure the next morning the white of my eye appeared all bloody. I called the emergency number and when I told him about the bloody-looking eye he gave a big sigh and seemed exasperated. Turns out it was a normal "bruise" but how was I to know since he never told me to expect it? Hopefully he's improved since then, with both his expertise and "bedside" manner.

Dr. Hoppes is very knowledgeable and professional. During my first appointment, after all the eye…read moreexams were done, he came to the room and introduced himself. He answered all my questions. Then a month later, he did my LASIK surgery. I did not have any problems during or after the surgery. I highly recommend Phillip C. Hoopes.

I Love this place but when I came in I don't know who the guy is but when you have a customer that…read morecome in and share concerns or something with you and their spending hard earned money and you're just standing there and not giving much information or something like emotion like having information about the concern they're sharing please don't just stand there and say I don't know because that's not what I want to hear especially if it's not your company people worked hard on establishing themselves and for you to just act like you don't care or something is like mind blowing!! If you don't want to work go find another job or stay home!!

The people behind Draper Vision operate a couple of locations. I've always used the Draper office…read more It has a convenient location, it's always easy to get an appointment, and the staff is great to work with. They are awesome at figuring out all the nitty-gritty insurance details so I can just get my glass/contacts/whatever and go. It's a small office with a nice homey and small office feel. They have a couple of doctors and I've seen them both. The service both doctors provide is outstanding and they work closely with each other so I've never felt the need to specify one over the other. Both doctors as well as the staff is always extremely patient and willing to spend time with you answering any questions you have. They are personable, friendly, and even when the office has had a number of other patients, they are always friendly and take the time to help each person while going out of their way to make those waiting comfortable. Even through I've seen the staff hopping and moving fast at times, I've never felt rushed and I've never seen any of the staff push or rush a patient. Draper Vision is truly a great place to go for your vision!

Extremely Disappointing Experience -- Poor Communication and Customer Service…read more I went to Zion Vision inside Fashion Place Mall because I work at Nordstrom in the mall and the location was convenient. Unfortunately, this has turned into one of the worst customer service experiences I have had. I scheduled an eye exam for both contacts and glasses and was told that a trial pair of contacts had been ordered. A full month went by without any communication, so I finally called to check on them. I was then told they had no record that the contacts had ever been sent out or ordered. I ended up waiting approximately another three weeks to receive them. When the trial contacts finally arrived, I went back in to make sure the prescription was correct. The doctor made an adjustment and sent me on my way. I also explained that I wanted colored contacts, which I have worn for years. The woman at the front desk explained that the prescription would be different because of my astigmatism. I told her I understood and that was fine. The doctor then provided her with a new prescription, and I ordered a six-month supply. When the contacts arrived, I opened the boxes and took out one lens for each eye so I could wear them to work and make sure they were correct. I could barely read anything. My vision was actually better after I removed the contacts! I immediately contacted Zion Vision and also sent them my previous contact lens prescription from my former eye doctor. Giselle confirmed that the prescriptions were completely different. She told me they could write another prescription using my previous prescription as a reference. I agreed, but I also explained that I expected to be reimbursed for the lenses I had purchased because the prescription they provided did not work for me. I was then told they would not reimburse me because the boxes had been opened. Of course they were opened--how else was I supposed to discover that I couldn't see properly while wearing the contacts they prescribed? I had only opened them in order to try the lenses. What was even more disappointing was how the situation was handled afterward. Giselle had initially been very kind, but when I told her I was unhappy with how this was being handled and that I planned to share my experience online, she actually giggled. When I asked to speak with her manager, she told me she was the person in charge. I then asked for the name of the person above her, and she refused to provide a name and disconnected the call. Between the initial contact order apparently never being placed, the lengthy delays, the unusable prescription, the refusal to reimburse me for contacts I could not see properly through, and finally the way my concerns were handled, I am extremely disappointed. I gave Zion Vision multiple opportunities to resolve this professionally. I wasn't asking for anything unreasonable--I simply wanted contacts I could actually see through or reimbursement for the lenses that did not work. Based on my experience, I cannot recommend this business.

I've been to this location before and the receptionist in Ion Vision was pretty personable…read more That was a 100% difference with the cold young lady who worked the counter today. I'd asked a couple of questions about not being able to pull up our existing account and the look on her face and her attitude was of somebody who clearly just did not care and had no customer service skills. I guess I'm used to seeing some folks who are not super friendly but literally it was obvious this person showed up for a paycheck and that's all that they were doing. At least the doctor is nice

My gf recommended Dr.Peterson to me and it was a great recommendation! He was very knowledgeable…read moreand good at explaining everything during the appointment. His explanations were very clear and detailed. The office is also equipped with some of the newest technologies in the field and the newest contact lens available in the market. I'd highly recommend Dr.Peterson to anyone new to the area and is looking for an optometrist!

Absolutely excellent. I've never been so impressed with an optometrist and a team. I've struggled…read morewith my eyes for years and today I got a different, yet very seemingly simple answer. The doctor looked at my entire case - including medications, quality of my vision, etc and I feel like I'm moving toward better vision. The team was excellent - so kind, very positive, super organized. Very clean office. I'll be a long term patient. Highly recommend!

Dr. Davis is very insightful and helped my back pain greatly. His evaluation covered issues which…read morewere not noticed by another doctor.

Thank you Doctor Ashleigh Byrne and Kelly Curran, PA for allowing me to keep an active lifestyle…read more I thought I would have to give up hiking, traveling and diving--the things I enjoy. Your help with my back pain has kept me going. Both of you are professional, kind and understand the need for patients like me who need to keep moving. I'm so grateful for both of you!

Dr. Arici taught me how to wash my glasses back in college. I do it every day and think of how…read moresimple and effective it is. He is one of the nicest human beings you will ever meet.

Terrible receptionist, "manager" she claimed she was until I spoke with the actually manager. I've…read morebeen in store 3-4 times the past year and she is always rude, doesn't even try to help or answer questions. So put out to have clients that she leaves the door closed and glares or rolls eyes if you open it. Today was the worst though. She belittled us for scheduling an appointment without knowing that they don't partner with our insurance, when I actually had! And I've used it there multiple times, same network, same plan. Tried to charge us a cancellation fee for wasting her time. Before booking, I knew they were separate from Costco and I used their own website to confirm insurance, co-pays and all. This girl refused us and was completely wrong and so rude! Later when I yelled at the manager about her behavior he was defensive until he looked it up and confirmed that our date of birth and plan matched their own system and previous records to see we were correct and he apologized for her behavior. But this is beyond ridiculous to be treated the way she does every time. I'm stupid for returning hoping it would be a different person, but not anymore. He has lost our business and that of many other people by the looks of it just because of her behavior and lack of attempt to even look into the one single insurance they partner with to see we were covered there.

This is the most wonderful place. I was so nervous. I have extreme anxiety. They made me feel so…read morecomfortable. This was from the pre op stuffs. I was very scared (just my insecurity). They made me feel so welcome. Thursday. My day to get my eyes zapped. The Dr. was coming in at the same as me. I'm pretty sure he remembered my name. He also like the vehicle (semi) I was in. These wonderful people. I really wish I could remember names. I am so bad at that. All the staff is amazing!!!!

Really professional and friendly. Very good experience. Happy with everyone that works there.read more

Everyone of the staff & doctors are professional and extremely knowledgeable about their work and…read morepatient needs.

Glasses, Glasses, Glasses everywhere you look when you walk in. If you can't find a pair of frames…read morethat look good on you something is wrong. The downside is there are sooo many frames I found myself getting overwhelmed. After awhile they were looking all the same. Hence the reason I was there. I switched insurance companies at the beginning of the year, and my regular eye Dr wasn't on the list so I decided to check out ShopKo Optical. As soon as I entered the door, I was greeted by smiling faces. I was checked in within less than five minutes. Wow that's what I call service and with a smile no less. The new experience with the Dr went really smooth, and he answered all my questions. I only had a slight change in my eyes so I was happy about that. Glasses take about a week to make, so you will need to make another appointment to come back. On the return appointment I was in and out within 20 minutes. They did say that I could bring in my own sunglass frames and they would replace the lenses with my prescription for just the cost of the lenses. Parking is a nightmare as they share the parking lot with the bar next door.

I think this practice is top notch. Dr. Betsy Reese is my primary provider and when I meet with…read moreher, I feel like I am talking to a friend. Recently I had occasion to spend some time with Dr. Fredman during my husband's annual wellness visit, and I think he is a very special doctor. He was able to speak to my husband directly and compassionately about a very difficult issue that his other doctors glossed over. I so appreciated his care and candor. He is a wonderful addition to this office.

TES if you need a Dr, don't plan on getting in because according to the girl at the front desk, one…read moremust book 3 months ahead. I have a serious need now, and no help or compassion. Whatever happeneded to tthe patient matters or do they just have it set up so you can get refills every 90 days. My chart says I am behind on my annual review. Looking hard as I know how to find a Dr who cares, like Betsy Reese or Dr. Jack