Update! November 2018: Lexi made me feel like I was ruining her life today while she made our pizza. She huffed, puffed and rolled her eyes the whole time. this is my third interaction with the same employee. she is extremely dismal and acts like the customers are such a burden. I asked her, finally, today what her name was and it turns out the manager was standing right next to her. I very quietly told her that she was not very nice or friendly. She got extremely upset and said "I'm taking a break" then stormed off. The manager on duty said nothing to me and completely ignored what just happened. I've been here several times and I've noticed a decline in customer service. Wednesday our order was messed up and the pies were poorly made overall. I called and spoke with Troy, manager, about the mistake. He was very nice and offered to place our order another day. I told him I didn't have the receipt so he said he was gonna look it up and write my name down and I wouldn't have anything to worry about when I go in. Well today I went in and when I mentioned the conversation I had with Troy the workers were looking at me like I was crazy and just overall very rude. It made me feel embarrassed in front of other customers when it was their mistake in the first place. Everyone seemed like they were in a bad mood and the pizza making area was a hot mess. The girl who made our pizzas was sloppy and inconsistent. On top of it all- when I got home we realized one of the pies wasn't a high rise! And when the guy was boxing up our pizza as he forgot again to put the arugula and drizzle and I had to remind him. It would've been messed up all over again if I wasn't standing there watching him. It's sucks because my husband loves this place and always me to pick it up to take to his work for lunch dates. It's all about how issues are handled! Pros- food is good, although some workers need more guidance when building a pie- like can you try to get the whole pie, not just one spot?! Etc read more

Hardly any sauce or cheese... tastes like pizza crust with a few pieces of chicken thrown on top. Staff was nice enough but this pizza is a total bummer. read more

Had the opportunity to visit Blaze Pizza the first day they opened. Have to say they off to a good start! Staff appeared well trained and organized? Pizza and kale/quinoa salad tasted great! I look forward to many more visits and taking advantage of their rewards program. Keep up the good work! read more

Yum yum yum! I love that these create your own pizza restaurants are popping up everywhere. Blaze certainly did not let us down! Pizza was delicious and cooked perfectly. Service was great- everybody friendly and on top of their game. Restaurant was super clean. Fountain drinks were unique and tasty. Can't wait to come back! read more

This is currently my favorite pizza place thus far! Their salads are good, the pizza is thin crust and reasonably priced. The online ordering system needs a bit of work since the employees seem to forget a lot of the stuff on the orders. Much similar to MOD pizza, except for better breading here than MODs. A little pricey compared to little ceased or domino, but totally worth the few extra bucks. The lemonades are okay ^ but satisfied over all! read more

Great pizza just shitty management from what I've experienced with a older man yelling at his employees being disrespectful with them won't be coming and haven't been coming back terrible management from some old man and I've seen the way he treats his employees a couple times how does someone like that work in a place like this read more

I tried this place one time during weekday lunch. It was pretty busy. I felt the price was a little high and the pizza and salad options were not as good as the two other similar restaurants in the community. The pizza itself seemed average. My two go tos are Fired Pie and Pieology (across the street from Blaze). read more

I really loved this place but the last two times I came here there was black specks all over my crust then I realized it's from the oven that they rarely clean. Kinda turned me off. read more

Great quality pizza for $9!! Sold! It takes three minutes to cook and about two to assemble. Great for groups, families, or to go. The main thing I loved was the staff. Super fast and friendly. Explained the process and Raven suggested I put the garlic pesto on the crust and it was awesome. I'll definitely be back read more

Amazing pizza! Stopped in last night for the first time. We were greeted immediately, had incredible friendly service, and the pizza was DELICIOUS. Will definitely try again. read more

Great pizza for the price! Friendly staff ( although the young girls were gossiping about each other which was kinda annoying hence the 4 stars.) and clean tables. Would recommend if you're in a hurry and don't want fast food. Will return for sure! read more

Pizza was bland and crust was undercooked for this style pizza. Really bummed since I live right down the street. I'm going to stick with 1000 Degrees. They make a much better Neapolitan pie. read more

This place has some serious customer service issues, starting with their management!! I have never received such sub par service from any other blaze location. Michelle in particular is a reason I will NEVER be back. read more

I tried this for the first time recently and it was quick and my custom pizza turned out delish! The staff were mostly teenagers and were helpful, friendly, and professional. 4/5 because behind the counter I could see the counters and floor were messy and that is a little off-putting. read more

I came here yesterday and surprisingly loved it. All the ingredients that were used for my pizza were really fresh and you could really taste it. The girl who made the pizza was also very friendly and welcoming! I will definitely be back again! read more

Pizza was good. Staff very rude. They acted as if we were inconveniencing them by being there. Spent almost $50 there for dinner. Let them know they had no toilet paper in the bathroom (said they were out) they were out of lids for our drinks, out of red peppers for our pizza, and were out of plates for us to eat dinner with. Who does the ordering here?? Management needs to be retrained and so do these employees. Zero hospitality read more

Great pizza for great price, and fast! We went with the Green Stripe, added mushroom and balsamic glaze, very good! We also made our own pizza, with sausage, pesto, sauteed onion, mushroom, etc., which is also very good. read more

The crust is very delicious. The pepperoni slices are tasty and wide. The ranch dressing was good too.

It's great to have vegan pizza options this close and my husband loves it too and when we walk in we always leave happy. But... I have had two out of two disappointing phones in/pick up orders. They don't seem to spend time on details when you're not there in front of them watching. First time sooo much garlic I couldn't even eat any. Second time so much balsamic drizzle it didn't even taste like pizza anymore, and the crust wasn't nearly done enough, still pale. But, every time we've walked in and ate there it's been outstanding. I would suggest they add somewhere to add comments on the online order area and also bump up the quality of pick-up orders. read more

Low energy staff, slow service, not a great experience. Blaze is a great idea and the food is always good, but the team seemed to be lacking any form of direction or enthusiasm. read more

There are SO many pizza places out there now , a place really needs to be fabulous or different. This place is both! Normally hate franchise but this one becomes an exception to the rule. Yummy read more

The only things I truly like about Blaze are the BOGO offers and coupons, and the unique drink selection. Staff is unorganized and rude. None of them seem to want to be there. I am a vegetarian and have to ask them to change their gloves before making my pizza, as the meats come before the veggies and cheese on the line - they always seem annoyed by this which irritates me. The ingredients used are mediocre when it comes to quality, though the selection to choose from is nice. Blaze is almost always packed with people & very busy. I have had my order messed up on 2-3 different occasions as well. I do believe that management could easily fix these issues & make Blaze a much better place to eat if they care to. read more

Blaze is one of my favorite pizza places and the one on 9th has such an amazing customer service, thank God they got new management. Her name is Michelle and she's amazing introduce myself couple weeks ago because I'm in there at least once every other week. read more

If I could give zero stars I would. Went here a couple times because it's near my house. Last time I ordered online, and accidentally did to wrong store. So I called the store and asked them to cancel my order and they said they would. Never happened. Long story short after talking to both stores numerous times about the issue and them saying they'd take care of it for me, and after talking to corporate, I never got my refund. On top of it all I got horrible food poisoning 30 minutes after eating the pizza, so will NEVER go back!!! read more

So tonight we ordered from blaze for the first time. When we got the order from door dash, it was for an entirely different person. Bring a vegetarian, I was pretty disappointed with my meat lovers pizza. Sorry Mike (name on my order)! I attempted to call 6 times with no answer. As a matter of fact, it even says in their automated voice system that they probably won't answer. What's up with that? They asked you to email them if you have an issue. Since I consider myself a problem solver and I was starving, I pressed the prompt for a new phone order figuring that would get me through. No dice. Turns out although a live person answers they too can't get ahold of the restaurant because they are not onsite. Too bad I liked their concept. read more

This place was SOOOOO AMAZING! April (the girl who made my pizza) was phenomenal! And Dom (the guy who cooked the pizza) cooked it to perfection with a crunchy crust and yummy gooey cheese. The whole crew there was on there game! Would definitely recommend this place to anyone who wants some truly amazing pizza! read more

Stopped in at 2 thinking it might be a better time, still a line,oh well. Fast courteous service and the pizza was great. Thought that I'd take the wife after she got out of work but to no avail,pizza was all gone. The gentleman at the door gave us coupons for two free pizzas.a better deal all around. I COMMEND THE STAFF THAT WORKED THAT LINE SO ALL OF US ON THE OTHER SIDE OF THE COUNTER COULD ENJOY THE FRUITS OF YOUR LABOR. GOOD JOB!! read more

I has a great first experience here. I have a serious gluten allergy and the staff was polite, respectful and proactive in accommodating it. The person who rang me up (Josh?) was super friendly and funny. I ordered a pizza for myself and one for my sister and we both enjoyed our food thoroughly. I would definitely eat here again in the near future. read more

This is definitely my most favorite pizza place around. The salads are always beautifully made and the pizza is made with healthy options. I would highly recommend this resteraunt. 5 stars read more

Very friendly staff, tons of options for pizza toppings. Lots of pizza for a good price. Went here on opening day (2 days before actually, a secret early entry) and they were very excited to help out and make great pizza. read more

Amazing. Fresh and so delicious. Went there for the first time today and you can tell the difference between fresh and frozen for sure...so good read more

Food is great. Service on the other hand is awful. We have been to this location 4 times in the last few months. Each time the service has been slow, disorganized and not helpful. Today I tried using the app to order ahead so we wouldn't have to wait, the app said to arrive at a certain time and it would be ready. Arrived at that time to pick up my order and ended up waiting another 15 minutes before it was ready. Please teach your employees some customer service and help them get more organized. read more

This place is awesome! Especially for the price and convenience. We get pizza here at least once a week. We always get the Red Vine pizza. It ALWAYS tastes great. We always get one of the cookies also - the chocolate chip with sea salt and a s'mores cookie. Awesome as well! The app to order online and go into the store to pick up is very easy to use plus we get rewards - which equals free pizza! read more

Horrible customer service. Our pizzas were not ready when we came to pick up at 12:50. Our order was supposed to be ready at 11:45. Three of the pizza hadn't even been started and they had no clue we had more. Tried to talk to the manager and he ignored me and blew me off. Our group of 7 will never be back. Rudy I believe is the manager needs to be replaced or learn how to communicate with customers when the fault it on the restaurant. read more

First time trying Blaze pizza 12-23-18 and the pizza was amazing. I like the fact that you can bild your own pizza and watch it being made. Also the staff was very friendly and the store was nice read more

Ordered it on phone during my lunch break. It suppose to take 12 mins but took 30 mins and no N.ot happy with their service.

Fast friendly and delicious! My new favorite pizza spot! The app is for this place is pretty decent too.

The pizza is so yummy here. Just don't order online cuz you'll wait longer to get your pizza then actually ordering it in person. The red sauce is delicious. read more

My husband & I are vegans , so there's not too many places we can go to around here . I was super impressed when I learned blaze had vegan cheese , so obviously it was my new fav spot when I had a craving take over . Even better , it's literally right up the street from my apartment . So one night , after leaving gym late and not wanting to cook we decided to head over . I called twice to be sure they were still open , as per their hours they didn't close until 10. No answer , and I called at 9:30.. When we pulled up it was 9:45 and there were still about 7-8 patrons inside of the restaurant . So I was super psyched ! I walked up to the doors and they were locked , I was kind of bummed but I could see someone coming to the front , and she was cleaning . I went to open the door again and she looked right at me , then proceeded to ignore me and continue her cleaning . Not only is it extremely rude to blatantly ignore someone , but if your hours say 10pm , and the place is still full , you should close AT 10PM . read more

Second visit was as disappointing as the first. Used the App to "pre-order." Waited for over 20 minutes, after I arrived and checked in. Watched as people who came in and placed orders after I did, left with their pizzas. When I finally got home to eat, one crust was burned and barely edible. The other not done enough. Last time for me. App is removed! read more