Staff is very attentive and helpful, take my water samples in and adjust them accordingly. Well…read morestocked with equipment and chemicals.

Have had Holiday Pools service my in-ground pool for years (20+). They were great for a long time -…read morefriendly pool cleaners, great service at a reasonable price. The last few years though... I don't know if the business changed hands and has new ownership, but it feels like it. The friendly, helpful pool guy we used to have was replaced by someone who's primary goal was, seemingly, to get in and out of there as quickly as possible. Corners were being cut and the level of service was falling, while the cost kept rising. Many times I wasn't sure that the guy had even come that week - there was no evidence of him having been there. I called the office about it and was told to call the service tech. I did and tried to have a conversation about what seemed to be happening. He immediately got very defensive and refused to speak to me. His boss got on the phone and started arguing with me about how they were actually doing the level of service they promised, despite the obvious reality. This animosity died down eventually and they continued to maintain our pool, and were actually doing a better job. The pool almost always looked pretty good despite the short weekly visits. The prices kept going up though, eventually reaching $160/mo for short, 10-minute weekly visits. They complained about the number of trees surrounding the pool but still managed to be in and out in under 15 minutes every time no matter what. Just this week we found a note on the door saying that Holiday Pools is breaking up with us as of the end of the month. No reason, just "call the owner if you have questions." I'm not going to bother. It's time for us to move on as well. Too bad... a great old Chico business slowly pricing and complaining itself out of existence.

Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

John was honest, professional, and easy to communicate with. I appreciate it that he tried to find…read moreways to help us save money.

Emilio has taken over from Dave and he's amazing! Incredible service. He goes out of his way to…read moreaccommodate you if you have an urgent need for service, communicates clearly about the issue, 100% knows what he is doing so he can diagnose and fix all issues quickly and effectively. In short, Emilio is polite, easy to work with, fast, and expert! 100% recommend!

When our hot tub's heating system broke down we did not know who to call. A friend recommended…read moreDave's Black Diamond. His quick response and expert knowledge proved to be invaluable. He explained in detail our options and approximate costs. His service professional was prompt and very knowledgeable. Our hot tub is working again and we are very happy with the quality of work. I highly recommend this business.

We have used Executive pool and spa for our weekly maintenance and they are always on time { we…read morehave dogs so have to ensure they are put up. Large aggressive German Sheppards }. Pool always looks clean and clear.

Executive Pools has amazing customer service and interaction. They do an amazing job in a timely…read moremanner. Their service and work is very professional and well done. I highly recommend them for any job. You won't be disappointed.

I can't recommend The Spa Specialist enough. Jarryd fixed my hot tub quickly, but also took the…read moretime to explain how to keep it running better long-term (tips on water chemistry, seasonal care, etc.). It's running better than ever. 5 stars!

Jarryd (owner) at The spa specialist recently replaced a spa motor and I couldn't be more satisfied…read morewith his work. He arrives on time and comes with a tool and parts cart. This is one of the things I really like about Jarryd. There's no back and forth to his vehicle looking for a part or a tool. It's all right there next to my spa. Work was done expertly and in a timely manner. Clean and neat Jarryd and his work! I have had Jarryd work on my spa before and his work consistently great. He's the only one I will call in the future. If you need spa service this is the person you want to call!

Jerry just cancelled my service with no warning, no communication, no heads up. Apparently my pool…read morepump was shutting off in between services, which I had no awareness of, and I was not doing that manually. This was making it difficult to keep the pool clear, which makes sense. But I had no idea the pump was shutting off. If he had called me to ask me about this, maybe we could have realized there was a malfunction or something else. And we could have fixed it. But instead, service was cancelled with no warning. And there was multiple weeks in a row without services, prior to informing me he had stop showing up. (I was out of town for 2 weeks, when he decided to stop showing up). So by the time I got his notification that service was cancelled, it was too late. The pool had started to turn green. Really really poor communication. Now I have to pay to have someone else de-green the pool in the middle of pool season. At least now I know the pool pump is broken, and hopefully I can find someone that is willing to fix it, instead of just passive aggressively "blaming" me for turning it off during the week, when that is simply not the case.

Jerry is amazing. after dealing with several pool people including Guitons. no one could fix my…read morepool. I was told I needed parts for pump and I was also told I needed a complete new panel. after spending several hundred dollars with no answers and pool not fixed. We called Jerry. He came looked at my pool ant it was fixed within an hour. I didn't need any parts or a new panel. Best pool guy ever. Very polite, honest and knew exactly what he was doing. THANK YOU Jerry.

I always go to Demaray pool service, even tho it's in Vacaville, they are amazing, always…read moreinformative, friendly, and very knowledgeable. If you have any pool concerns, they are the people to go to. I highly recommend!

From the owner: Demaray Pool Service and Repair provides weekly pool service, equipment repair and installation,…read moreswimming pool Inspections for new home buyers and one-time swimming pool clean-ups. We have been educating and serving our customers since 1977.

I have gotten my pool supplies from the Grass Valley All Seasons store for years. They have always…read morebeen helpful and polite. In the past if I have had to order a part for my pool, they have never missed calling to let me know it's in. I'm really happy with their costumer service. The reason I give them 4 stars instead of 5 is they sell a lot of Doughboy pool parts. And while Doughboy is great quality, their parts are over priced in my opinion. Also, I recently bought a new Doughboy liner from them and while the price was ok I guess, I was very limited on the liner selection. Doughboy needs to offer a far greater liner design selection in different thickness options.

We moved into a home and inherited an early model hot tub. Super excited but having zero experience…read moremaintaining a hot tub we walked into their shop armed with a water sample and enthusiasm.. All Seasons completely set us up for success..Fast forward a year later we had our first real problem with tub . The team sent a repair crew who expertly trouble shot and fixed tub and they educated us further. They also returned a call from us a month later asking advice on tub and they responded to us fast and with kindness. Special shout out to their repair person Tim. I really appreciate him and want to thank all of the staff for their patience and professionalism. I just love my hot tub. So grateful to have had a bad experience with our tub breaking down become a positive one in the end.