Very disappointed with our experience with Native Pools and Cory. They serviced both our pool and…read moremy parent's pool next door for about a year. Early on, Cory pointed out issues with our system including the control panel and we spent money fixing and replacing the items he told us needed attention. We trusted that if there were additional ongoing issues, they would be clearly communicated to us. Unfortunately, that did not happen. Instead of calling us and handling things professionally, Cory chose to drop both accounts by text. In that same message, he admitted the pool had been a problem and acknowledged issues with the filters and pump, and said he had "given up." Because of the poor communication and lack of professionalism, our pool has now been left in poor condition and will require additional money to get it operational again.A pool is a major investment, and this was an unacceptable way to treat paying customers. We would not recommend Native Pools.

Cory does a great job! Our pool is always clean and clear, we couldn't be happier with the service.read more

Paul is great at what he does. Bought a home with a pool that was a fish tank before he got to it…read moreand he worked diligently to get it right at a very reasonable price. Highly recommend.

Paul and his crew are quite simply the best in the Chico area. He has a vast understanding of most…read moretypes of systems and is precise in his calibration of your pool water. We recently moved from Palm Springs and, they have resurrected our neglected pool in less than a week. They're punctual and total pros. Highly recommended.

This guy is unreal. Totally professional. He goes the extra mile! Tried him just for a cleaning…read more And without asking he gave me a report of things that needed attention soon. I recommend him to everyone I know! Once you have the pool professor, you will never change again!! Thank you!

My request was to get a quote for cleaning and washing the filters of my in ground swimming pool…read more Soon he asked what kind of filter and after getting my answer he quoted me a very reasonable price. He came promptly and completed the job fast and thoroughly. I asked him to check the balance of the wheels on the Polaris. He did that and adjusted the pressure without any charge

Pool service at it's best ! Danny knows pools fast and reliable and honest…read moreHe's my guy from here on out I can now relax and enjoy my pool and spa knowing on it

Daniel is amazing!! He was so fast in getting my pool clean and he is the only company I will use…read morefrom here on out. Very knowledgable about my pool and spa system. I know I don't need to worry if Daniel is there!!

Fred has been maintaining our pool since we bought our house in 2012, we have always had a…read moresparkling clean pool. Never have we had a dreaded green ppool since Fred took over. While he is not the cheapest in town, when it comes to your pool a cheap inexperienced service can cost you a lot of $$$ in chemicals and down time. Our pool was green to start (it was a foreclosure), but Fred had everything up and running in no time. Plus if you have any questions Fred is very knowledgeable and is happy to share his knowledge. We resurfaced our pool and Fred had a lot of info regarding surfaces and how it would affect our equipment in the long run. Overall highly recommend! NOTE: His company is now called "Chico Pool Service"

Friendly expert pool guy! Rebuilt outdated pool pluming. Everything is running great and the pool…read moreis sparkling clean!

Mark has been the best! The guy knows exactly what he is doing and does a great job at it! He took…read moremy pool from an algae infested pool to one that sparkles, just like his personality ;). I would reccommend him to anyone who is looking for one of the best around!

From the owner: If you are looking to take have a worry free beautiful and clear pool then you have found the right…read moreplace. I offer services tailored to your needs. I you want full service or just someone to keep your chemicals balanced give me a call we have a plan for you. If you dont need pool service but are having issues of the pool equipment not working correctly, pool is green and you need help making it clear, or going on vacation and just need it looked at for a month or so I can help you with what you need. Give me a call or text today for your free quote. Thank you

I was not told I would be charged full price for the month of December with less visits because he…read morewould be on vacation. When I brought this up, I was responded to with a sense of arrogance and entitlement stating all his other clients are aware of this. Well just because your other clients do it doesn't mean I am going to essentially tip you 1/2 of what you normally charge.. especially since this was only the second month you were "servicing" our pool and the first time you charged us a month rate for a single visit. I understand a short notice or "emergency" rate hike but you were seriously taking advantage and acting like I owed you. You used my purchased chemicals and left me to shut off water etc. Find yourself someone else to take advantage of.

You would think being a business owner, you would have some pride in your work. This doesn't seem…read moreto be the case with Murphy Pools. Having service for six months, I was extremely disappointed in the level of effort given to my pool. In the six months he was maintaining my pool, I was billed a thousand dollars to get my pool and spa healthy. His service was to include weekly filter inspections and scrubbing of algae. I was billed for "hyper-chlorination" treatments and other services that did not happen. Suspecting neglect, I had another pool service come out and check his work. They found my filters to be ruined from lack of cleaning, and the chlorine levels in the pool to be zero. His response was "I understand if you want to get service elsewhere". The only consistency I received from Murphy was a bill.

Overall fast and kind customer service. Their advice is always in the best interest of cost…read moreefficiency and personal needs. Lot of good deals on chemicals and floaties and I like they tell you the money you have off, so you can use them every purchase

Here's for the Leslie pool in Chico California every time I walk into their store they have this…read morelook like oh wow we have to help you again g I wonder why you people have not been capable of being able to help me purchase the right stuff for my pool to keep it going so I could swim in it I have not been able to swim in the damn thing the whole entire summer Guess what Summer's almost gone unfortunately you people are almost the only people left in this town to go to and you act like you don't even want to do your jobs you don't give the proper help for someone to keep their stuff in a situation for them to be able to enjoy I'm not rich I can't afford to keep going down there every other day because the products that you're selling me isn't working All it's doing is making things worse and ask you about my pump how to program it you can't even tell me that I asked if you could look up a cartridge filter for my car for my filter to my pool you tell me you can't find one That's a lie cuz I found one so did the gal that works behind the desk over there Man you people are a joke I'm so sick of the runaround and I think I'm going to take this further up cuz I'm sick of this I have no more money because of this