I really wanted to like this guy but alas, his services and communication ended up being subpar.
I had a dirty pool that needed cleaning but more importantly, I needed the filter to be cleaned. I called asking for that service and was told "monthly service is 120." Ok. But how much for the filter to be cleaned? "Monthly service is 120". Ok, so does the filter come with monthly service? "No" So how much for that? "That is 50"... okay. And will you do it in conjunction to the service? "Yes" Ok... and I schedule a day.
He comes and shocks the pool and cleans. As he was leaving, I ask if he cleaned the filter. "No, I have to do that later" and he leaves. I look at the pool and there are still leaves and debris in the pool. I contact him and he said to give it a day for the shock to work and he will be back. Ok. But what about the filter?
He comes a couple days later to get the debris out of the pool. Great! And when will you do the filter? "Monthly service is 120".... Ummmm, ok. I let him get back to work. I catch him as he's leaving. Hey! Do you want to be paid? "Yes, Zelle please"... now, with as quickly as he was leaving I figured something was wrong. I looked, and it wasn't bad. But it wasn't good either. There was still debris in the pool. Well, since it was "monthly service" I've now already paid for, I'll wait for next week...
Next week came and he came to clean the pool. This time, it was fully clean. Yay. But what about the filter? He said he would do that next time. That was 3 weeks ago. I haven't seen him since. Meaning, he even DITCHED DOING THE MONTHLY SERVICE I HAD ALREADY PAID FOR.
Octavio is young-ish. Maybe 30. And starting a business. So of course I wanted to like him. But nope, his communication skills and services are NOT up to par. read more