I should of trust the BAD Yelp reviews when I was skeptical about hiring him…read more Diego shows up when he wants and when he doesn't... he doesn't even call you to let you know. He makes nothing but broken promises over and over again. Him and his Dad ruined both of our pools. One pool he drained without my knowledge. How can I pay you monthly for both pools and it was that bad that he had to drain the water??? ( Hence he hasnt been showing up to the house and I been paying him all this time). I paid him monthly for both houses every month. Just recently I didn't pay because one house pool was drained and he just left it there drained and dirty. The other house was so green it started to grow mosquito larvae. There was so many swimming in the pool. He messages me to please send him money for June? Are you kidding me? My pool is green with wrigglers swimming in it and the other pool is damage.... why would I pay you for services that he didn't provide to keep my pool clean? He took out our filter and broke it. He bullshitted that its old and needed to be replaced. (We just bought all new filters a few months back) He never came back to reinstall them. Left it there dirty pulled apart drying in the sun so it could get even more damaged. Meanwhile the pool is not filtering and turning green with wrigglers all over the pool. It was so disgusting. I'm so upset that he had the nerves to tell me, " you don't have to pay for the other house.... just pay me for the other house." He promised to come by the next day and never did. Then he said," I'll come by Sunday" and never did... In the beginning he told us every Tuesday. Then that changed to Saturday without our knowledge then one day it changed to Sunday again without telling us. Yet we were very nice and never had an issue if he came another day.... then he started doing the not show up for weeks, leaving the pool green and nasty blaming it on the filter. Charging for filter cleaning. Dude show up to work and work! He skips both houses for weeksssss. How do you expect me to pay you for June when both pool looks like shit the last 2 months? You get paid when you do your job and show up. Check your camera guys. I'm warning you... he doesn't not show up weekly sometime longer. If he does show up he takes 5 minutes SKIMMING THE POOL and takes off.

I'm updating to 3 stars because he came back and cleaned it eventually. Again, nice guy, but not…read morevery reliable :(

I honestly don't know why I waited so long to write this review, but after six years as a client of…read moreEcoZen Pool and Spa, it's long overdue. For the past six years, they have consistently provided exceptional service, and I truly couldn't be happier. They are professional, reliable, knowledgeable, HONEST, and always go above and beyond. It's rare to find a company that takes so much pride in their work and genuinely cares about their customers. Whenever an issue comes up, Jerson is quick to respond, thorough in his work, and committed to making sure everything is handled properly, and best of all, he does what he can to help save money! Jerson's dedication to customer satisfaction has been OUTSTANDING from day one! After 6+ years as a client, I can confidently say they provide the absolute BEST pool and spa service! If you're looking for a company that is trustworthy, professional, and consistently exceeds expectations, I highly recommend EcoZen Pool and Spa. Jerson's THE. BEST!

Jerson is the best at what he does. Exactly what that entails? Just about everything! They turned…read moreour pool and spa into something quite beautiful. We have a pebbletech and sandstone pool. We've had it for 12 years. It had no tile due to us wanting a natural look. Jerson and team, Luis and Victor took literally two days to cut and install tile all around our pool, giving it the facelift we needed. It now feels like a new pool. But it didn't stop there! While here Jerson also helped with electrical, chemical balance, and fiture improvement ideas. Did I mention two days? Everything was clean as a whistle too! We can't recommend Jerson and Ecozen highly enough!

Walter is very knowledgable about pool service, prompt, reliable and competitively priced. My pool…read morewas not in bad shape, but I no longer had the time to take perfect care of it. After the first visit it was looking better than it had been for a while. He has serviced my pool weekly for nearly a month now and it is spotless. Walter is a pleasure to do business with. I can highly recommend him for your pool cleaning and maintenance.

Promptly showed up and within a few days removed all algae and restored back to good condition.read more

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

Carlos will not disappoint! He turned our crusty, rusty-looking spa to a brand new one! He was…read morereliable, reasonably priced and did a great job start to finish.

We used this pool company for leak detection because they were recommended from someone. Luis came…read moreout and did the inspection, but didn't sent a report with the findings, which is standard. I asked him several times and he finally sent 2 weeks later. Pricing was higher than other companies.

Responsive, communicative, reliable & competitive pricing…read more Diego is amazing and we are so happy we tried his services. Let there be no doubt, if you hire West Coast Blue Pool Service, you will be in GREAT hands!

Let me start by saying that I had another pool guy for over 10 years. Although he was reliable,…read morecommunication was poor and constantly complaining about my cartridge filter. Ultimately he let the chemicals become unbalanced and it wasn't the filter at all. I had to take matters into my own hands and get things straightened out then fired him. That's where Diego and West Coast Blue Pools comes in -- I considered continuing servicing the pool myself, but Diego is reasonable and reliable and has been keeping my pool sparkling clean and clear for quite a few months now. And I can communicate with him easily. Diego is super nice and trying to grow his business so he's worth a try if you are unhappy with your pool service or are paying too much.

On Memorial Day, the owner Julio was gracious enough to come on a federal holiday. He figured out…read morewhy my pool system stopped working and fixed it just in time as my guests arrive! I'm so thankful and highly recommend him!!

Unbelievable results/value and an awesome guy! Julio is always on time and truly stands out in a…read morefield where reliability can be hard to find. He consistently delivers exceptional service, exceeding expectations with meticulous attention to detail. The value Julio brings is unmatched--our pool has never looked better. His dedication and professionalism make it easy to trust his services completely. If you're looking for a dependable and outstanding pool service, look no further than Julio. I couldn't ask for better at a reasonable cost!

Dear Pool Elegance Team,…read more I am writing to share my appreciation for the excellent service you have provided over the past few months. I am very satisfied with the automation system you installed, as well as the repairs made to my heater. Additionally, your team has done a great job consistently servicing my pool for the last three months. Thank you for your professional and reliable work and I highly recommend their services

I cannot say enough positive things about my experience speaking with Kamran. I found him here on…read moreYelp and was impressed with the great reviews and his responses. He was easy to get ahold of and even though I was outside of his service area, he stayed on the call with me to generously give me his expertise and experience with the issue I was having. He could have simply said no thanks and I would not have thought negatively of him for it, but he took time that he did not have to give me and helped to educate me and provided a referral for someone he thought was good who does do this work in my area. His guidance really helped me better navigate the process of finding someone to help with our issue. I'm only sad that all I can do is leave a review for him instead of being able to actually hire him.