Told me 1 pm after lunch. Great service easy to get in good…read moreproduct Would definitely go back to them and get my tire needs or whatever services I might need on my car great people comfortable spot close to home

Had what I thought was a coolant leak on my 2019 Duramax. Turned out that it was a transmission…read morecooler. Front desk did a great job keeping me informed on the repair and I appreciate the straight forward fix on my truck. Took an extra day to get the vehicle back which wasn't ideal, but I know parts can take a little bit to arrive so no big deal. They did a great job and I'm glad I don't have to worry about my truck overheating or having problems. I'd recommend them to anyone in need of repairs.

Roger and Chris are rare gems in this world. They are very personable, in addition to knowing…read moretheir stuff. Just tonight, Roger knew what was going on with my car before he even looked at it. He could have done the work and made some money, but he told me the problem was from the previous work I had done, and he told me what to do to get it fixed correctly. He also told me where to get tires, since he doesn't sell them any more. He spent about 15 minutes with me, explained lots to me, and didn't charge me a dime. As a single woman, I am thrilled with a mechanic I can trust, a man who is more interested in service than in cheating someone. Thanks, Roger and Chris!

This guy is a small business with a big heart. He went above and beyond for my family. Trustworthy…read moreand honest. Worth checking with for your automotive needs.

Andrew checked things thoroughly, gave me explanations as he went, was honest, and went above and…read morebeyond in giving the best service possible. Thank you AF Automotive! Ms. G

I have been long torn about whether to leave a review or not, but now I believe it is time that I…read moredo because damage has been done and I need to let people know about it. I needed a rear differential for my V8 van. Previously I had been getting an unbelievable 18-22 mpg. Not knowing exactly what to look for, I asked several times if the part they had would give me the same mileage. I was told that the gear ratio was the same and I'd get the same mileage. After I bought it on good faith my mechanic told me it was a different ratio, but I had already bought this one and sold my core. I had to move forward. Right away it went down to 11 mpg. So I have been afraid to drive it with gas fluctuating between 2-something and $4. Their carelessness halved my mileage, and made it so I don't even want to drive the vehicle any more. I am reluctant to sell it because any buyer will be expecting 18 miles per gallon. Who is going to buy it when I tell them it gets 11 mpg now?

I have been sending people to this shop for years. I also enjoy their commitment to local racing…read more Never have I heard a bad comment or even a shread of evidence they are nothing above perfect. I dont believe a review from Anchorage Alaska from 2012 has any bearing on this company. Hope my five star can nullify it.

Their prices seem very high. I had an engine warning light on. They waned to replace the engine and…read morepractically everything else on the vehicle. I'm sure that would have fixed it.

I have been going to this establishment the last several years as they offer coupons on oil…read morechanges. They used to inform me of a whole bunch of other things I needed done on my car, but I never got the recommended work done there, so they quit telling me I need more work done. I never really trusted that they were telling me the truth, but now I wonder if they are even doing the inspections that they say they are. The coupon for an oil change I brought with me for my most recent visit didn't have an expiration date on it, but the manager said he could not honor it as it was "too old". There's a simple solution here - put an expiration date on the coupon mailer, then customers won't feel misled. After the service, I was sent an email to write a google review or to contact the owner via phone or leave a written message for him. However, the written message portion didn't work on either my laptop or phone. Overall, I cannot recommend this establishment based on not honoring their coupon price and the feeling that they offer the coupon to get your vehicle in so they can recommend other work that may or may not be needed.

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them

I stopped in on a Saturday morning with a Carlisle tire from my snowblower that lost its bead to…read moreseal the tire to the small rim. The team at Big O took the tire and worked their magic to reseal the tire to the rim. They weren't sure if their tools would work for the small tire but it was worth a shot. In less than five minutes the tech came out with the tire sealed and full of air. The team was great! They took the tire and figured out how to reseal it and handed back to me full of air. Great work! Even though I was only in the shop for 10 minutes to fix my snowblower tire, I would recommend the Big O team in Elk River for tire service.

I had problems with the tires I purchased over a year ago and was able to get my car in quickly and…read morethe problem fixed inexpensively. Great service! Lorrie Ridley

dropped my car off for a turbo and some other little things and Dave was done very quick with all…read moreof it haven't had a problem since and it was a great price

This is a great place for auto repairs. They are honest, knowledgeable and work was done on time. I…read morecan't ask for more.

We started to use Quick Lane regularly the past few years because of their consistent customer…read moreservice. Wait times have always been decent and we have found them to be helpful, knowledgeable and prices are decent. My recent experience adds to their five star service. After getting our Pacifica serviced for an upcoming trip, I drove home and immediately started to hear a new noise coming from the front tire. I pulled in my driveway (only a few miles away) and my warning light came on indicating no tire pressure. I drove back and the Quick Lane Manager Ross Erickson greeted me "what's wrong, you just left". I told him what happened and he personally took in the van ahead of the waiting cars. He also took care of the problem himself. Apparently, I ran over a large metal object that made the noise and a large puncture in my tire. He did it quick and NO Charge with a smile. Awesome customer service. As I told him, we will be back with all of our vehicles. Thanks Ross.

What I thought was about to be the most stressful morning turned out better than I thought! I was…read moreon my way to bring my daughter to school when my low oil pressure light came on (I know I know I should check my oil but I just didn't...life ‍ Lesson learned!) anyway I pulled into Quick Lane Tire and Auto center at 6:48am (they open at 7) where Ivan greeted me and quickly checked my oil and added a quart without hesitation and told me get my kids to school and to come back after (which I did!) for an oil change. When I got there he noticed I had completely worn tires and needed those too! He was able to get my tires on that morning and at a great price! I am SO thankful for people like Ivan n this crazy world he was SO wonderful to work with in the midst of my panic! It's people like him that make this world go round! Thank you Ivan and the staff at Quick Lane Tire and auto! Happy customer and customer for life here!!