Heavener has expanded their inventory in the last half year and added a large section for gardening and patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10. read more

I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the excellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible. read more

Came in thinking I knew what I needed to hang a flag on my house. The clerk helped me to know possible dangers drilling into brick ans using anchors. He showed me the two safest options and then helped another customer. In the end a very pleasant experience. read more

As others have pointed out some things at Heavner can be more expensive than at Home Depot or Lowe's. But let's call it what it is, convenient. The round trip to Home Depot or Lowe's is 30 minutes not including shopping time, Heavner is 5 minutes round trip. Heavner also has an excellent selection of hardware - screws, nuts, bolts, rods, small plumbing, etc. in standard and metric which Home Depot and Lowe's do not as well as all the basics and some speciality items too. If you need something in metric or just a couple extra parts to get the job done, go to Heavner. The staff are quite knowledgeable about the tools and parts in the store and can quickly point you in the right direction and make suggestions for your projects. Overall, it's a great small-town hardware store with all the quirks and Just like you wouldn't go to CVS or 7-Eleven to go grocery shopping (well, I wouldn't), you're likewise not going to renovate your bathroom at Heavner. read more

Very expensive and not a lot of selection within a particular product line. It's convenient if you only need a couple of things. But if you need more than that you're better off making the drive to Home Depot read more

Great service. These guys really know what they are talking about.

These guys are really nice, and the prices are competitive, at least on lumber and fasteners. I bought a 4x8" sheet of birch ply for $38 that was equivalent to one Home Depot had for $45. Recommended! read more

staff is great. respectful. the last year, they have gotten dramaitically better at keeping inventory and pricing is surprisingly on point. Obviously the best this is locally owned and super convenient. Go there. read more

Heavener has a better selection of small hardware (nuts, bolts, screws, plumbing parts, etc.) than the local mega home centers and employees who know what they're talking about.. Some prices are better and some are worse when compared to the local mega home centers. They are also not open as many hours. read more

The guys may know their hardware, but if you're a woman you're treated as if you are totally ignorant about "man stuff". I have to go there quite a bit for work, and it never fails. I'm young, blonde, and female therefore I know nothing. The talk down to me and are rude. read more

I love being able to shop at a hardware store where you get great customer service and support the local economy. Sometimes they are out of stock and things take two weeks to get them in, so that is a drawback. Otherwise, grateful I don't have to shop at big box stores. read more

This place is overpriced compared to Home Depot and Lowe's in Christiansburg.

If it weren't for the fact that they're located so close to the university this hardware store would've had to close it's doors years ago. I often feel like when I ask for help or service I am made to feel like I am somehow imposing on the employees day! Today I went in to pick up an item that I had called about on the prior day and was told they had it in stock, after driving in to pick up said product I was informed that they do not have that product! This was also after being put on hold the prior day for 10 minutes and then having to hang up and call back to speak to someone when I was checking on the availability of the item I was looking for. And to top it off the employees working the register acted like I was making it up. Sadly there's a reason why the big box stores are getting more business than the small mom-and-pop stores and it has nothing to do with price. read more

This is the place to find your resident "old" guy handymen. It is true that their stuff may cost a bit more than the big box chains, but in return they are very knowledgeable and have lots of experience. They are also located in town so when you just need a quick something they are the place to go. Save your precious gas money! read more

Yeah, they may be a little higher priced but when you factor in travel time and gas, they are great for the few things you need to finish up a job. And they provide knowledgeable, personal service. And so what's wrong with buying locally and supporting them? I'd sure miss them if the big boxes drove the under like Reed Lumber in C'burg. Price isn't everything - it's about value. read more

For a small store Heavener seems to have just about everything required to properly solve any problem. This includes materials, tools, and knowledge. Because I don't have to drive to Christiansburg everytime I need a four dollars worth of hardware makes Heavener the most valuable store in Blacksburg. read more