Four years ago we bought all our appliancess-Subzero,Wolf,Cove, a Kohler sink, faucet. Every…read moresingle appliance is broken and parts unusable, the sink is stained and uncleanable and today the spray part of the sink faucet quit working and I'm furious!! There is no repairman in the area and of course the showroom can't help you. DONOT BUY THESE PRODUCTS!! Read reviews. These appliances are not what you think they are.

My husband and I came in the showroom last week. We let the receptionist know we were shopping for…read morea complete primary baths worth of fixtures and that we needed some help. She told us that someone would soon be with us and to begin looking. Despite being the only customers in the showroom and 5 employees seated at desks throughout (not one of whom even looked up to greet us) no one ever approached us to help in the 15 minutes we waited. As we left, a women ran and opened the door offering to help us. It was too late at that point after we were tacitly ignored for nearly 20 minutes. A waste of time for us. We will not return and have found another business in town who helped us find exactly what we need. They understand customer service. Ferguson most certainly does not. Wish I could give zero stars as they gave zero effort to helping us.

BATH PLANET of SW Virginia (Roanoke) is by far the most honest and efficient business that I have…read moredealt with as a home owner of over 50 years. From the first day when the owner Travis, examined the 2 bathrooms we wanted to renovate, there was nothing less than 100% respectfulness for both the home and the owners/occupants. Both of the gentlemen who did the installation were beyond respectful, treating our home as if it was theirs. At the time of installation, both bathrooms were completed in a week. Even when the original bathrooms were disassembled, there was virtually no dust anywhere in the house from the demolition. The finished products were well beyond our expectations. On a scale of 1-10, I give BATH PLANET of SW Virginia (Roanoke) a PERFECT 15!!!

From the owner: With over 35 years of experience, Bath Planet of SW Virginia is your local, family-owned expert in…read morebathroom remodeling—proudly serving Central and Southwest Virginia. Backed by The Good Housekeeping Seal of Approval, we specialize in delivering high-quality results you can trust. From tub and shower upgrades, to tub-to-shower conversions and walk-in tubs, to full bathroom remodels, we create spaces that are safer, more functional, and beautifully designed. ✔ Designed for safety, comfort, and style ✔ Ideal for seniors, veterans, and growing families ✔ Affordable options to fit your budget ✔ Local team that treats you like a neighbor—not a number We’re proud to serve the community we call home—helping homeowners create bathrooms they love for years to come. Contact Us To Schedule Your Free Consultation Today, 540-701-7009. BathPlanetswvirginia.com

Amazing customer service from the time I walked in. No hard sale, just genuine customer engagement…read more The store located downtown has a lot of your baking needs which I'm now doing more cooking at home. They have quality items at prices I would expect. Considering the store is pretty small they have good inventory. Although I was just browsing I did make a purchase. I would recommend and would return next time in town.

The Ladles & Linens Kitchen Shoppe is an amazingly wonderful shop to all of us who like food and…read moreenjoy cooking and eating at home as well as dining in gourmet restaurants, and trying out new recipes in the comfort of your home kitchen. The first question you might have is What is a Ladle? Just like I had. Well, a ladle is a large, deep spoon, often used in the preparation and serving of soup, stew, or other foods. In the book Oliver Twist by Charles Dickens, a Ladle is used to pour the gruel in Oliver's bowl. And when he is not satisfied with one bowl, the famous frase is uttered: "Please Sir. I want some more". To start off with, the owner/manager of this local business is a delightful human being. Every time I have visited this business located on Market Street in Downtown, Roanoke, she has come out of the back to greet me with a big smile and ready to help me find anything I needed. Today, she even found some special chips that a customer had tasted somewhere and liked but could not locate. She had sampled and liked it and brought the product to sell at her store. View my photographs accompanying this review and you will be able to see it. She not only carries kitchen products but some food items, and recipe books as well. All you can think related to the kitchen. Now that the Chinese New Year is approaching. She has some interesting Chinese items. And since next month is Valentine's Day, she has this special knife gift all wrapped up for people to give to their loved one on this special occasion. I highly recommend this local business. View my photographs of the many interesting things they carry, and drop by whenever you're around or have a need of something related to the kitchen. She will be more than happy to help you find it, and you will be supporting a local business and a deserving local small business owner.

excellent store excellent service always super nice people always has what your looking good price…read moreI give them a six star if I could..

They do not wear a mask, nor do they seem to make an attempt to put one on…read more Dreadful place not during Covid 19, but even worse. I went once, have not been back, went looking for a present. The owners/employees are loud and not helpful. Asked about specific things, received no contact back on the availability. Absolutely miserable experience.

My husband and I are remodeling our bathroom. We purchased calacatta marble slabs for the double…read morevanity countertop and tub deck. We couldn't find the type of marble we wanted anywhere else. Jim, the owner, pulled out the slabs for us to look at and explained there was one area with a flaw that they would avoid. The crew that came out to create the templates and install was prompt and professional. We had to reschedule a couple of times to coordinate with our cabinet installers, and they were very accommodating. Everything was cut accurately and installed well. Both slabs have a lovely ogee edge. The vanity was cut in one piece with 2 undermount sinks. The tub deck has a seam, but we had to look closely to be able to see it - it's not noticeable at all It turned out beautifully and the price was very reasonable. We're very happy with Premier Stone.

This place is a joke. Some guy named Jesse tells me to just go wander around the back of the…read morebuilding looking at stones in 90 degree heat. Nobody comes out ever to check on us after a half hour. Then we sit in the car and and when I come back in 20 minutes later he says "I'm closing a deal after 3 years". Cool. Nice work. I'm buying, not looking and we've given you 10s of thousands of dollars out of Floyd county. I've honestly never seen the disrespect and the kicker is that he hangs up on me when I called back. Real piece of work.