State inspection was quick and the serviceman was very nice. I also have gotten my oil changed at…read moreCarolina QL in the past and the service is fast and professional.

About six months ago, they changed my oil in both of my cars and I noticed that they put the wrong…read moremileage for the next oil change on both cars. This seemed shady but, I wrote the experience off as a one-off mistake. Then, back at the beginning of July they changed my oil...and completely damaged the hood of my car and passenger side fender by trying to slam the hood closed on the stick that holds it up. They sent me home without mentioning it... When I came back to ask what happened they said they would "check the cameras". The business manager then acknowledged that they caused the damage. And then all communication stopped. No phone calls. No responses to emails. Nothing. I had to file a complaint with the attorney general of NC and only then did they communicate through email acknowledging the damage they caused. Then they blocked my emails so I couldn't forward them the repair estimate. So the attorney general's office did it for me. Only then did they go and pay for the repair...They didn't ever apologize. They never called me. They didn't cover a rental car for me and my kids while the van was in the shop. I'm lucky they even paid for the repair. And here's the thing... someone not as persistent as me may not have ever gotten their car fixed. Someone who didn't know how to contact the attorney general might not have ever gotten a repair. So be careful. This business is not one who wants to do the right thing. They aren't willing to admit when a mistake is made. And they aren't willing to fix their mistakes unless the law is involved.

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.

I found the experience of getting new batteries great! My service agent Tyler was such a…read moreprofessional and helpful. They have multiple bays to handle lots of jobs. Best of all the price was the best in town. I had a wonderful experience and would recommend Chapel Hill Tire.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

I think someone was looking out for me when I came across this business. There's so many good…read morethings I don't know where to begin. First- they don't do appointments. It's walk-in only. They open at 8am get there. Second- the GPS will take you to an abandoned looking building. Park there in the gravel area and walk next door. You'll see their small office. You might have to get their attention by calling out to them because they are working hard. Third- they are honest. Genuine. Sincere. Fair. They weren't trying to sell me anything. I thought my tire was for sure unrepairable and I needed a new tire. Ok, long story short. The tire wouldn't inflate anymore. It sat overnight at Sheetz until the morning to get towed. It was towed without issues to Solis. When we arrive, he immediately inspected it and said it's repairable. The valve just needs to be replaced. I'll do that and inflate it to be sure. 20 mins later he comes out, installs the tire; it was good as new. No leaks! Best part? $16!! My thoughts? He could've easily charged me for a new tire because I didn't know any better. He could've easily charged me for a second new tire because there was a large nail in a back one. At that point he might have convinced me for 4 new tires... but he did none of that. In fact, he made sure the second tire wasn't leaking air either before I left. This is the kind of customer service that small towns like Zebulon are known for. It's family run, small, and honest. Make the drive to Zebulon for their work- it'll be worth it.

Supply me with good information on what was wrong with my RV tire. Told me what part I needed.read more

this was the west experience I have ever had dealing with a locally owned business. o myself os…read moreself employed and deal with the public... I had alot going on . i came to have 2 tires put on my car... when it came time to pay I reached in mypurse to give my bank card. It didn't go through. was confused since I knew. I had sufficient funds in the account. called my bank . first time my bank said i am not seeing any trouble on our end . so I was confused at why it would t work called the bank again to find out I was issued a new card . 7 min after closing said I found the correct card was indeed using the wrong card . bit had the right card . with me . they took my tires back off the. car and did not put my old ones on. I begged the owner please use this card. this is the right card . he yelled at me refused . begged him saying I promise it will work and give you an. extra $20 to just run it. he locked up his shop as yelling at me he left me with no one there . left my car with NO tires.. he even would not put my tires I came in with back on.. I hope I never treat any customers they come through my doors like this ... I was left ny myself unable to take my car . I came with an officer the next day. Not comfortable with how the owner treated me. Now the one employee was excellent. And he needs to be working somewhere else . He was polite . . this has never happened to me before. i Immediately threw away the old card so I would not make this mistake again. You know you never know what someone could be going through. Having a lot on my mind. Show people grace I am going through a divorce , lost a child and both parents in 2 yrs. Yes I was distracted. But I did discover before he left why the card was not working. I was using the wrong one .

Very disrespectful, I'd rather drive on a flat tire than come here. Expensive as well. Called to…read moreask how much to mount a tire the attitude and price are the reason I went elsewhere.

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

Great service, fast. Good value for money, didn't try to up charge me. Team were friendly and…read moreattentive.

Finally! I found a trustworthy auto shop. These guys aren't one of those corporate shops so you're…read morenot paying nearly as much overhead as you would if you went to a national chain. I've been here several times for tire repair, oil changes, tires, and state inspections, and I've had very little wait time, they've been extremely nice, and the price has always been reasonable. I highly recommend Eddie and Legacy Automotive!

This so called family business is run by teenagers pretending to be mechanics. My mechanic is a 22…read moreyear old kid, who completely wrecked my install of bearings. He bent my wheel studs on a brand new hub, on bith front wheels. He damaged my knuckle that and ruined brand new rooters. Not to mention they do not use torque wrenches ir cotter pins. They lie and finally admit there errors when cornered. At the end of the installation the kid actually took a hammer and repeatedly kept banging on the knuckle to bend it back. My car is now wobbling, now it's Grinding and the wheel shakes. AVOID THIS PLACE . even the owner us 27 has a pocket of reasons to cover his ass. SERIOUSLY NOT WORTH letting them work on anything oil changes and car inspections maybe. But roughly $2500 to fix everything they broke.