PJ's is the best! They've towed and repaired my Jeep Grand Cherokee several times and have always…read moredone a great job. They'll give you a fair, reasonably-priced estimate and get you fixed up and back on the road fast. The staff is friendly and treats you like a valuable customer, never condescending (which, as a woman, has happened to me many times, sad to say), impatient or rude. All the technical details were explained to me in terms I could understand courteously and patiently. They treat your vehicle as carefully as if it were their own. I highly recommend them for all repairs and maintenance. Simply the best.

Our truck started missing on our way from VA to the beach. These gentleman took care of as promptly…read moreas humanly possible. Very reasonable and honest. Grateful!

Changed hands, now known as Mule City Express Lube Inc…read more Don't feel confident watching these strangers with my vehicle. Took three to figure out something during the oil change. Asked for "full service" they had to be reminded to check air in tires. Not sure they checked any other fluids. I may be a girl, but I've done this enough to know what the service should be. Only familiar faces are Donald and Ray. Guess we'll be finding a new place for routine services. Cars lined up, no one checking on them, or greeting them to find out what they need. Young kid that worked on ours now on his phone propped up beside his truck. Music blaring out the bay. C-ya

Needed to replace the alternator in my 2000 Toyota Avalon on Saturday of Memorial Day weekend…read more.. These guys got me in and serviced quickly on top of their current customers. Did not have the part but called around until the found one that they could get within an hour. I would highly recommend this shop for anyone with car trouble in the area or just a normal service center. Tireless workers who really are looking out for the customer. We were headed to Wilmington for a wedding and they made sure to get us going in time.

Well, you're wrong. Because as soon as I put a new cap on, the problem went away…read more It was very disturbing while driving on a busy highway, and I had to stop to look for an auto part store to get a new cap and pump the air.

Service is top tier, they will pump your gas, replenish air in your tires and always available and…read morewilling to help!

This place is amazing!!!! They quickly ordered my new tires and had them installed the next day!!…read moreThey are very friendly and work fast even though they are busy!! Tire prices were definitely affordable and not over priced!! I HIGHLY recommend!!

Would definitely recommend I stopped by to check out their prices for some used tires. The…read moregentleman I spoke with was very knowledgeable on tires and even found a bubble on one of my sidewalls I would have never seen if he wouldn't have pointed it out to me. They are fair on prices and that's hard to find these days.They got the two bad tires off and had me good to go in no time. Service was great the people were friendly would definitely recommend.

I came to their Garner location because I was told they had 3.5-inch piping--simple enough, right?…read moreI brought my own performance muffler and clearly explained what I wanted: cut off at or before the flapper valve, extend with 3.5-inch pipe, weld in my muffler with a turn-down, and use the existing hangers al. The goal? A clean dumped exhaust just before the rear axle, well past the cab. Instead, I got a hack job: no pipe extension, the dump sitting directly under the cab, and the exhaust hangers welded straight to my subframe like that was a good idea. So not only did they ignore the plan, they made sure I definitely won't pass inspection now--because it doesn't even clear the cab. Impressive. They should be paying for my new exhaust!

outstanding work. I restore old cars and have taken two cars for a complete exhaust systems. Tony…read moremade recommendation and suggestions which I had not thought about. I made an appoinment and they took my 55 chevy as soon as I arrived. he also made a suggestion for a nearby restaurant while I waited for the work to be complete. It was ready in about 3 1/2 hours. Good people.

Robert is a pro. He answered on a Saturday morning and was onsite by late morning. My alternator…read morebelt had broken on my way home Friday night. Robert replaced my alternator belt and had me road capable in under 30 mins. Great work! Pricing for his service was within reason and fair. I'll definitely save his information for future vehicle service needs.

I needed a new alternator repair and I contacted him about services and he said he would come out…read moreon Sunday, on sunday when I tried to message about confirmation of him coming he didn't message back until a hour before he was supposed to show. When I tried rescheduling he didn't reply to my messages and didn't message the following day either. Huge inconvenience and wasted 3 days waiting on him when I could've contacted someone else to order the alternator and fix it within that time frame. very unprofessional and caused me more Of an inconvenience then I was already in. Will not recommend

Leroy was amazing! He really worked with us! I truly recommend coming here! You will not regret…read moreit!

OMG the owner of this establishment Brandon and the salesperson Kyle have done me so well. Had a…read morechallenging week finding a vehicle, one phone call and two days they looked out and made a great deal. You need a vehicle and have credit challenges or great credit, Auto Direct is where you need to come!

These guys eat, sleep and breathe vehicles and vehicle maintenance. Their reputation for…read moreexceptional service, trustworthiness, and ability to accurately diagnose and repair cars is well deserved. I've been taking my 20+ year old vehicles (and a couple newer ones) to John West for a few years now on the recommendation of people from Next Door, and have had only good experiences. I'm grateful to have such a skilled, trustworthy and fair repair shop to entrust my vehicles to.

I took my sons 05 Z71 to this shop 4 times to get a wiring harness put on it to pull a trailer. 4…read moreTIMES! After being told it needed several parts to work (not true) it arrived back at the house with a new 4 prong harness to pull a 5 prong boat trailer. Upon calling to talk to Mr. West to get it straight he dropped 4 F Bombs on me like it was my fault. Then hung up on me. I do not suggest this shop nor do I talk to my clients this way. I have spent close to $300 with them and it still does not work correctly.