I have been trying for months to get the "Check Engine" light diagnosed and serviced in order to…read morepass inspection on my GMC Envoy (which was wayyyy overdue at this point). After visiting multiple auto shops I kept receiving such entirely different explanations for what was triggering the particular diagnostic codes and huge variations in what services would need to be done in order to fix the issues, that I almost gave up. As a young woman, I am well-versed in the stigma of dealing with employees in male-dominated service industries. Most women would rather go to the dentist than to a repair shop with the anxiety of possibly dealing with rude, snarky, dishonest employees. Not only did it not make sense that I was getting such different information from the service shops, but the manner in which I was treated was downright degrading. My family and friends told me to bring along my boyfriend in order to get up front and honest information. I explained that people can end up overpaying for services if they don't understand what's wrong with their car or the repair. This to me is unacceptable - I should not have to have a male standing beside me to be listened to, let alone actually HEARD. I did one more search and found BHC AUTOMOTIVE (which was only 6 minutes from me), and thought, "well, ill give this one more try". After replacing the "Secondary Air Injection Valve" as well as the "Fuel Pump Assembly" (NOT EASY WORK!)... I am happy to report I am now driving a legal, safety-inspected vehicle after months of headache! And for a VERY affordable price (almost half the cost of what others had quoted). Glen and his crew are bottom line - AMAZING. They are honest, genuine, trustworthy, reliable... I could go on and on. They are also HILARIOUS! I could have spent all day just chatting and I had never met these people. The fact that they made me feel so comfortable speaks volumes to me. BHC Automotive will have my customer loyalty for every car service needed no matter how small from here on out. TO BHC - YALL ARE: AWESOME - AMAZING - THANK YOU - THANK YOU !!!!

I was incredibly impressed with the fine folks at BHC, and it is a joy for me to be able to write…read morethe following recommendation because of my dealings with them. I live two hours away and needed a pre-purchase inspection for a used car, as well as some advice on related matters. On the excellent advise of Tom Schmidt at Victory Lane Quick Oil Change, I contacted BHC. While they were unable to look at the car that day due to existing appointments, I talked to Glenn for some time who freely gave me some very valuable advice. He was incredibly polite, professional, and helpful, not to mention generous with the time he had in order to help me. His advise helped me to take appropriate action that in the end led to my being able to purchase the car with confidence. While I may live some distance away, if ever I need a mechanic in this area again, I will surely contact BHC. I also felt compelled to put in a good word for them by way of this review to hopefully send more business to them on my behalf. Their phone number is 919-269-9601.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

If you are not using this service, you should be. Itrustworthy mechanic that knows his stuff. I…read morehighly recommend this service.

The most honest and reasonably priced mechanic! I can always count on quality service.read more

I brought my truck in for a bulb replacement and inspection. The service was impeccable. John…read morewaited on me and was very respectful. They were not expensive. They got me in and out in a very reasonable time. I will return with my car. I highly recommend this business.

Rude, do not know the laws for inspections, unprofessional. Save yourself the time and go…read moresomewhere else.

Robert is a pro. He answered on a Saturday morning and was onsite by late morning. My alternator…read morebelt had broken on my way home Friday night. Robert replaced my alternator belt and had me road capable in under 30 mins. Great work! Pricing for his service was within reason and fair. I'll definitely save his information for future vehicle service needs.

I needed a new alternator repair and I contacted him about services and he said he would come out…read moreon Sunday, on sunday when I tried to message about confirmation of him coming he didn't message back until a hour before he was supposed to show. When I tried rescheduling he didn't reply to my messages and didn't message the following day either. Huge inconvenience and wasted 3 days waiting on him when I could've contacted someone else to order the alternator and fix it within that time frame. very unprofessional and caused me more Of an inconvenience then I was already in. Will not recommend

Quick and reasonable prices from what I've experienced. Friendly people and good work.read more

Good service, good pricing. 1 man shop but he is good, knowledgeable and knocks things out.read more

Don is down to earth. He is informative and punctual. He gives you a price up front and gets the…read morejob done as promised.

I think someone was looking out for me when I came across this business. There's so many good…read morethings I don't know where to begin. First- they don't do appointments. It's walk-in only. They open at 8am get there. Second- the GPS will take you to an abandoned looking building. Park there in the gravel area and walk next door. You'll see their small office. You might have to get their attention by calling out to them because they are working hard. Third- they are honest. Genuine. Sincere. Fair. They weren't trying to sell me anything. I thought my tire was for sure unrepairable and I needed a new tire. Ok, long story short. The tire wouldn't inflate anymore. It sat overnight at Sheetz until the morning to get towed. It was towed without issues to Solis. When we arrive, he immediately inspected it and said it's repairable. The valve just needs to be replaced. I'll do that and inflate it to be sure. 20 mins later he comes out, installs the tire; it was good as new. No leaks! Best part? $16!! My thoughts? He could've easily charged me for a new tire because I didn't know any better. He could've easily charged me for a second new tire because there was a large nail in a back one. At that point he might have convinced me for 4 new tires... but he did none of that. In fact, he made sure the second tire wasn't leaking air either before I left. This is the kind of customer service that small towns like Zebulon are known for. It's family run, small, and honest. Make the drive to Zebulon for their work- it'll be worth it.

Supply me with good information on what was wrong with my RV tire. Told me what part I needed.read more