I was looking for years to find a computer specialist I could TRUST, just like when I have to fix my car. Last year I found Keith, the owner of Blacklab computers, when he lent a laptop for use with the Summer Job Students who were working with my non-profit society. A week ago I approached him for laptop, desktop and printer for the non-profit society, needing high speed and graphics ability within a limited budget. He promised to look for just the right machines for me, from his suppliers. Yesterday I picked up a mint condition I-7 Dell laptop with carrier, a quatro system Dell desktop computer with a fancy raised HP monitor that rotates like a tablet, and a new laser colour Canon printer able to handle high volume printing. I was blown away by what Keith found for me, in the limited budget my non-profit society had. He committed to my purchase goals, he did not try to force on me the products he already had, or the products he is a dealer for. And since he cared for my society's project (mentoring children and youth) using these computers, he was really generous. I wish him blessings and a long healthy life, so I can continue using his services for a long time. read more

As a senior on a limited income, money is tight! When my old laptop kept shutting off and wouldn't start, I took it to Blacklab. The next day, they called and told me what was wrong and said it would be $$ to fix it. It was at the high end of what I could afford but I told them to go ahead and picked it up the next day. After using it for a few hours, it again shut itself off and I couldn't get it up and running. I returned the next day and left the laptop there so they could figure out the problem. It turned out that it was the motherboard and the cost for a new one was prohibitive (not their fault that the cost was so high) so I thought they would just give me my $$ back. Imagine my surprise when the owner (Keith) offered to put together a new laptop for me for no charge! The new laptop is much newer than my old one and is, all around, a more superior product. I couldn't be happier. Awesome customer service, a 'we'll make it right' attitude and they will jump through hoops to stay within your budget, whatever that happens to be. I highly recommend this shop! read more

We purchased a refurbished Mac computer from Blacklab Computers in March 2017. It worked ok for the first bit but then something went wrong. Blacklab was not able to repair the computer so they upgraded us to a newer and more improved one. I have a very high opinion of the guys at Blacklab who did everything and more for us. Randy bent over backwards and spent many painstaking hours moving our data from the PC to the Mac and then from the old Mac to the new Mac. Keith and Randy are amazing with the most reasonable prices for the work they do. I can't say enough about how fantastic these guys are, the time and patience Randy had as he walked us through our new computer is so appreciated. Full kudos to Randy and Keith who kept on working even though they had so many personal challenges themselves. I would definitely recommend Blacklab Computers to all my family and friends. read more

These guys are great and they helped me out big time! I had my computer build by another company quite a long time ago and it was pretty out of date and slow. I brought my computer in and they updated the hard drive and sound card and now it runs faster and better! I had also encrypted a folder a few years back and stored a lot of important files on it. When they were transferring all my folders over to the new hard drive the one encrypted one wouldn't go over due to the encryption lock. I called them and let them know I really needed the folder and they helped me connect the old hard drive and get my important files for no extra charge! Keith was super nice about everything and I would definitely go back in the future! read more

My third experience with them. My first time I bought a computer from them. Excellent service. I was told if I ever had a problem either with the computer itself Or virus issues or whatever I could come back and they'd do it for me. Was the best decision I ever made . Very helpful and very friendly. Most recently I had my laptop fixed there. The owner of the shop got it done for me the next day and was very honest with the problem and didn't scam me into paying too much. I shop around and I know prices. I will never go anyplace else, and a bonus is, they are locally owned. read more

We have relied on Black Lab for our computer needs for many years now. This company is very knowledgeable/friendly and service oriented. They are able to find whatever product we are looking for and provide it quickly and at a good price. They are able to provide customized products to suit our needs and always help with the set up and ongoing utilization of the product. Once you buy from here you are not on your own!!! Highly recommend for price, selection (nothing they can't get), service, ongoing follow up and personal service in a quick and friendly manner! read more

Have been going to Blacklab Computer for many years. They have helped with some of my major computer issues with great knowledge & professionalism. They will do their best to work with you & more importantly, within your budget. They will answer any & all questions, no matter how elementary. Would gladly recommend them to any who asks. Thank you Keith (& staff) Kevin J. read more

I won't buy a computer anywhere else. I think I've bought five computers between my husband and myself over the years. I may have had a few issues with my computer, but it was nothing Keith or Randy couldn't fix or upgrade. They've put together computers specific for my needs with lasting results, as I seldom have any issues with my computer. Excellent customer service read more

BlackLab is my preferred choice for all my computer needs. I purchased a new laptop from Lenovo, but after doing some price comparison, I bought it underspec'd, to save money by installing the parts after. I came to BlackLab and they had all the parts in store, finished all my upgrades within a day, and given the prices of the components, I was charged reasonably. read more

I took my computer to Blacklab as it was frozen and wouldn't work at all. We ended up needing a new hard drive and Keith at Blacklab managed to save all our data, photos and music and move it to the new SSD drive they installed. They were extremely efficient, friendly and gave us an accurate quote. Good to know we have a reliable computer repair shop close by. read more

These guys @ Black Lab really helped me out with a problem that wasn't even exactly a computer issue. On what seemed like the busiest day they've had in a long time they helped me troubleshoot and solve an urgent technical problem that involved discovering & soldering a loose connection. Fast and for a very reasonable price. Great job & many thanks! read more

The shop is owned and operated by the owner. Extremely helpful, went above and beyond expectations of service and costs. They fixed an old laptop, I purchased a new one I'm extremely happy with, and then they fixed my daughters Macbook. Couldn't be happier and now I have an expert that I can call on when I'm stuck! Thank you Keith Thompson and team read more

Awesome gaming set up, at an awesome price. This is 100% better than a pre-built PC. Have been using it for approximately a month now without any issues whats so ever. Extremely fast and responsive. Have recommended Blacklab Computers to all my friends and family. Will never go back to a big box store again for computer related issues. Raf V. read more

My wife and I have used Blacklab for many years to purchase computers and accessories. We have always been very satisfied with their advice and service. Recently we had them fix the Shaw wifi in our house so that we can access it anywhere on our lot and throughout our house with a strong signal. We highly recommend their work and advice. read more

Bought a high end gaming computer which required a high level of customization for my needs. The computer was made to spec, on time and on budget and they even took my old computer in on trade If service and trust is important in a buying experience, this is your store read more

My partner and I went here for computer issues totally happy with the honesty and fast service from Keith and his team really great service. Its nice to have someone local that you can trust with your computer issues and don't have to worry about being scammed. read more

Keith and his team are awesome. It is rare to find a team of IT professionals that go beyond the call of duty. I have no hesitation in recommending him and the Black Lab team to others looking for a fair, reasonable and honest IT Business. read more

Extremely Helpful. Very polite. I Had a problem with one of the media streamer boxes that I bought. I took it back and he had a new replacement for me later the same day. Will definitely recommend them to my friends. A++ read more

Took my Mac in for service, was fixed in a very quick amount of time and working great now. Staff were very helpful and easy to deal with I would highly recommend using Blacklab Computers for all your tech needs. read more