First off I want to say I love black rock coffee. They have the rich coffee taste, which is I go there. However, lately the franchise have gotten away from the coffee taste of coffee. I've visited serval locations in Vancouver and Portland area. Coffee should taste like coffee. Not a milkshake. What I order is a Carmel blonde blended with 1-2 extra shots, no whip. You would think it would taste like coffee, nope. It's milky and sweet. I'm a true coffee drinker. Do better black rock. Stop putting so much milk in the coffee and get back to the coffee taste. Disappointing at several locations. read more

First visit to a Black Rock. I absolutely loved the customer service, extremely friendly and patient. The drinks were great as well. I would honestly return based off of the experience. read more

Black Rock Coffee Bar - Mai Tai energy drink - Cafes Near Me - Vancouver, Washington

12/15/20- I never thought I'd go to a coffee bar specifically for their fruit drinks but Black Rock is always a go-to when I'm home. -Passionfruit Italian soda- My favorite drink from Black Rock! You can also add whipped cream to the Italian sodas but I usually do not. The passionfruit is so refreshing and not overly sweet. It's the best during the summer time but I always get it no matter what season it is. Simple, yet so satisfying! -Blue raspberry rockstar w/ passionfruit- Okay so I know the green drink can be a little jarring. My brother didn't think through the color combination when he was picking the flavors (but it is a nice Christmas green for the holidays haha). I personally thought this drink was a little too sweet for me and the flavor combination was odd, but my brother seemed to like it. -Digital punch card- Register your phone number with them to redeem drink stamps through their online system! 10 stamps = 1 free drink. I got one of my drinks for free today. -Customer service- Baristas were so friendly and cheery! The line was a bit long so someone came out to take our order with an iPad. Great smiles and service! We used to come for the Blue Raspberry Recovery (essentially a beautiful blue raspberry lemonade) but the barista seemed confused when I ordered it this time. I guess they no longer have the recovery on their menu. I've found that while Black Rock's coffee options are good, they are made of way too much sugar. The caramel blondie can be delicious but I only recommend it if you're in the mood for a very sweet drink. I prefer the fruit drinks here more! read more

Black Rock Coffee Bar - Passionfruit Italian soda (no whipped cream) & Blue raspberry rockstar with passionfruit (GREEN...for the holidays?) - Cafes Near Me - Vancouver, Washington

OH WOW!!! This is the most delicious mocha I have ever tasted in my life!!! I'm in shock, I can't even imagine what happened...how did this happen? I don't even know what to say. 3 shots in a large iced so I added another. I think it was about $8.00 before the tip. I have a mocha every single day, and literally this is the best one I've ever had in my entire life. Thank you guys! Oh and the girl who took my payment has a cute Xmas dress. See the cup? #feelingfestive read more

Black Rock Coffee Bar - Peppermint mocha with Oatmilk - Cafes Near Me - Vancouver, Washington

Today I went to this location. When we got to the tip screen they had changed the standard digital pad so an 8 would be where the 2 would normally be. I did not have my reading glasses so I chose $8 tip for 2 drinks. I like their drinks but I felt that was dishonest. Luckily I caught it. read more

I've been a regular customer here since they opened (5 yrs). They have THE best coffee... period. And the baristas are always upbeat and friendly. What I like best is that no matter which location I go to and no matter which employee makes my coffee it always tastes the same, I appreciate the consistency. Can't really say that about any other coffee chain. And the prices... totally put Peet's and Starbuck's to shame read more

Black Rock Coffee Bar - 20oz Extra Large Jackhammer - Cafes Near Me - Vancouver, Washington

If your looking for great coffee and friendly conversation to start your day... this is the stop for you. Most of the time Alex & Katie have my drink ready before I even get to the window. And if your looking for somthing sweet to eat, try the poptart. read more

Black Rock has a special running all of February for $3 coffee or fuel drinks of the day. Tueday's fuel has strawberry raspberry and almond. Last week I ordered it and asked them to hold the almond without issue. Today I was told I'd have to take it with the almond flavor or I'd be charged the regular price. It seems the rules change depending on the barista you get or on their mood. This was at the Mill Plain store. read more

There are so many other locations even ones by me, I refuse to go to. This location is worth a 20 minute drive to. Every one here has always gone the extra mile and then some to make sure my girlfriend and i's drinks are always on point. From one customer service worker to another, thank you ladies ( plus gentlemen I've seen once ) for all you do. Your hard work doesn't go unnoticed. read more

Boyfriend and I use to love blackrock, we have been becoming more and more disappointed in them. We tend to tip and it's annoying to tip at the beginning and get the drinks wrong everytime. Last time the lady got confused when I asked for an iced coffee ‍ This time they messed the drinks up so bad, we threw them away in the line at Dutch bros. Not the best way to start the afternoon. read more

Just love black rock coffee that's the best me better than Starbucks and Dunkin. I wish they built one out here in San Tan Valley Arizona. We have to drive all the way to Gilbert to get Black rock coffee. Best coffee though read more

This is by far the best BR. I go daily. The girls/guys are amazing and friendly, professional, and greet me by name in the morning and have my coffee ready and waiting for me by the time I reach the window. There are several locations by me, I choose this one BECAUSE of who they hire! Keep up the great work BR Mill Plain (13721 SE Mill Plain) See you in the morning! read more

I stopped by the Black Rock Coffee on Mill Plain Blvd around 11:20 AM on January 12th. There was one car in front of me at the window. The Barista was at the window talking to her friend who was pulled up to the kiosk window. The Barista talked with her friend for several minutes until she finally looked back and saw my vehicle waiting in line. The Barista finally decided to start working on her friend's beverage. The Barista continued to waste time visiting with her friend instead of trying to get to the next customer. At this time I decided that making money wasn't important to this Barista and left without purchasing a beverage. There are so many other coffee shops to go to to purchase coffee if this stand on Mill Plain doesn't think customer service isn't important. read more

Was looking for a new coffee place and I found one at Black Rock Coffee. My white chocolate mocha was perfect and the service was terrific. read more

Black Rock Coffee Bar - First time here yummy white chocolate mocha - Cafes Near Me - Vancouver, Washington

After my experience on 1/10/2017, I sent them a message through Facebook on 1/13 and then copied the same message as a post on their wall 1/17. As of 3/03/2017..I have never received any acknowledgement, apology or response at all. Below us the message I sent, explaining my experience. "I came through your location on Tues 1/10. I bought an Americano which came to $3.25.. I didn't have cash and put it on my MasterCard. The barista asked if I wanted to add a tip. I was a little taken aback to be asked, but told her to round it up to $4. ( obviously a 75 cent tip for one drink). There was no paper receipt given so it wasn't until I reviewed my email from square, I found that I had been charged $7.25..a $4 tip added to a $3.25 coffee. I left a review response on square and hoped that I would get a response. I want to think this is a mistake that will be corrected and not a shady practice that most people let slide. Please respond." read more

My favorite place to get coffee. Everyone is super friendly and the coffee is delicious.

If I could put less then one star I would, but unfortunately I have to put a star to write a review. I made an account just so I could tell the world how pathetic this particular black rock location is. First of all, terrible service, the girl who took my order didn't even relay the whole order to the girl making our drinks - therefore the drink was nothing to standard. We asked for extra caramel which I don't think is too much to ask for, and there was no caramel, not even a slight drizzle - we asked for lite ice and the coffee was more ice then drink.. We asked for an extra shot and it was the weakest tasting coffee I've ever had... When we handed the drinks back and asked for extra caramel (after previously making a point of wanting it in the first place) the girl was a complete jerk about it and said next time she's going to charge us extra?! Uhhh we wanted it in the beginning we would of gladly paid for the price of the drink had they made it correctly. Like how hard is it to make a flippin coffee that's all you have to do it's pretty simple. Well there won't be a next time because we are never going back to that location again and I'll make sure to tell my friends and family to steer clear of it too! read more

Brittany was very rude. She was getting short with my sister and I when telling her our order. She was not friendly at all! It was OUR FIRST BAD EXPERIENCE EVER AT THE MILL PLAIN LOCATION!! I called the # on the receipt to complain and it was not the store manager. The # should be updated. THIS RIDICOULOUS!! I HAVE TO SELECT A STAR!!!! read more

Stopped here around 8am before a bunch of us went to a crossfit competition in Longview. The place reminded me of a record store more than a coffee shop, which was cool, I'm into it. I got a smoothie and a yogurt/granola cup and my girlfriend got a iced americano. My smoothie was tasty and pretty much perfect if you ask me. I'm not a coffee guy, so I'm glad when there are options besides hot chocolate. The iced americano my girlfriend had and the one a good friend had were pretty bad from the looks on their faces. The girlfriend held onto hers, the friend tossed hers on the way out the door. I won't rate it 1 star based on their opinions, but I will stay with a three because I had to hear about it the entire ride to Longview. read more

I go here nearly every single day and I've never been disappointed. I always bring my dog and the staff treats him so well, he loves going there to get his whip cream cup and milk bone! read more

Make sure to count your change at the Battle Ground location. Appears they have a creative tipping structure in place. At least the coffee is good read more

I will preface this review by saying this was my first experience at a Black Rock. I typically order hot drip coffee and drink it black. Also, this is a coffee kiosk in a parking lot and has a limited menu (which I did not know). Stopped by for a quick cup of Joe with my co-workers during our lunch break on Wednesday. Ordered the Black Rock Coffee (~$2) with the assumption that it was brewed; however, it ended up being an Americana instead which did not seem like anything out of the ordinary to the barista. She simply explained they don't serve brewed coffee because it's a kiosk and not a walk in storefront. Despite my order being incorrect (my own fault for assuming) the coffee was tasty, had a rich flavor and a good caffeine kick... Just wish I'd ordered a cappuccino if I was going to dilute the delicious coffee with something anyway. I'll definitely be back the next time I need an afternoon pick-me-up, and this time I'll know what to order. read more

Fast service! Never had a bad coffee here and everyone is super friendly. Love that this location is so close to my work when I forget my coffee at home like I did today. read more

The coffee isn't bad, Although I personally prefer Dutch bros. Unfortunately, every time i visit this location, the employees are very snobby.. maybe I am just not used to being ignored like i was today..but if I worked at a coffee bar, i would make sure to converse with the customers so they'd come back... as of now, i won't be going back to BR read more

Horrible service! This isn't the first time it's happened, but it's the first time I've posted about this. This location use to be great not so much. I've been served by this guy before and he never really pays attention to what you're saying and acts like you're bothering him. In the past he's repeated my drink order and I have to tell no it's hot chocolate not coffee. This time I thought he had it but once again I get a coffee and I have to back for it to get fixed. Plus he over charged me and never refunded the difference or apologized for it. read more

slow sevice. I pulled around to the second window and the person who took my order acted like i was bothering her....the whole time my order was being made she went back to texting and let the other girl working do it all... Not the kind of service i have experience from any black rock locations... read more

This particular BR has pathetically apathetic employees with no sense of customer service or enthusiasm. Perhaps if I was dressed as a Buckle-laden douchebag driving a WRX they might be more inclined to prepare to give a damn. The coffee is medicare at best. Don't waste your time, there is a great Dutch Bros right up the street. $3.75 for an iced can of Rockstar with a shot of Tirani syrup? Ouch. read more

I prefer Black Rock to all other coffee shops. The coffee tastes great and the staff is friendly. They dont keep you waiting for your coffee by chatting unnecessarily like others do. If given a choice I always pick BR read more

I've been coming to this location for at least a year and a half, and it used to be my absolute favorite! All the workers were so friendly, always in an upbeat mood and my drink (iced caramel blondie, no whip) was always consistent. For the last oh I'd say 3 months or so, I've noticed new workers, and I've actually had to take my drink back once. I've never ever done that and I hate doing it but my drink was just not even close to my usual. Of course they were great and exchanged it for me but I hope they get back to how they used to be! read more

Black Rock Coffee Bar - My usual. Large iced blonde nonfat. The best - Cafes Near Me - Vancouver, Washington

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All of these girls are amazing. However, I am absolutely disgusted with the amount of bees there are at this location. This is something that needs to be fixed. I saw a girl get stung this morning. Absolutely disgusting and disappointing in how BR is handling this situation. read more

Not a long line and if so it moves quickly! Coffee making is really consistent and the price is great!

Came in today at 9:00am for a Blackout 16 Oz coffee, it was perfect, not too sweet or too bitter, and just the right hot temperature that it was not piping hot and I couldn't sip it. The guy at the window was real friendly, though he did mention leaving the job soon. Shame! I don't normally come to BR, but I will be back. Thanks guys! read more

New employees should be taught that it's not fair for the customer to wait a long period of time while the employee is socializing with friends. And with a time crunch to get to work, the employee still got bothered because we honked and proceeded to apologize, but that it was an old friend they had not seen in a long time. I mean are you coming to work or to socialize? It was very disappointing because I am a customer that comes here daily and had not experienced this unprofessionalism. read more

Friendly service and non-bitter coffee. Yum on the caramel blondie. Husband is coffee connoisseur and also gave taste a five star

Im a big fan of the black rock in hazel dell, great place. But this one is garbage. They are so slow for no reason. The coffee is good. But the service is so slow there were two cars in front me in the line and I was there for about 13 minutes. I will not be returning. read more

I'd give it 1 star if the drinks weren't so delicious. The service is is awful. I thought I'd try out one of their stands, instead of actual store. Oh boy, what a mistake. Don't be a fool like me. Save yourself. read more

The coffee keeps getting worse as they open more locations. The employees openly admitted to me when I complained about my drink that they are about making drinks cheap rather then quality. They are the new Starbucks, Boo. read more

Best coffee in Vancouver! Easy to drive through and staff is always friendly and upbeat!!! Highly recommend the iced Milky Way! Check out this trendy coffee joint! read more

LOVE this coffee place! I probably go way to much, enough that they remember my drink. Coffee tastes great, prices are great, and the employees are always so friendly. read more

Friendly employees and great coffee and other beverages like flavored rockstars. Prices are also cheaper than Starbucks with better flavor.