We were previously with a different speech therapy provider and were essentially let go from that…read morecompany due to "attendance" (long story about that). My husband and I were deeply bummed (cried my eyes out) because we for sure thought we WERE with a great company. Our medical insurance liaison provided us Speech Therapy Associates in Lodi, CA as one of our options to continue services for our (then) 4 year-old son. Taking Yelp reviews into consideration, we were initially hesitant given there were no reviews at that point. Well...you know what they say, when one window closes, a door opens. That's how it was with STA. It didn't seem like it at that moment when we got "kicked out" of the other speech therapy provider... but to get services with STA proved to be a blessing in disguise. The moment I made the call to STA, they were empathetic with my concerns and challenges with the previous therapy provider, and worked with what would make sense with my schedule and offered flexibility that was fair for both myself and their company. Going into their office (pre-COVID), we were greeted warmly by their front office staff (Warda). Over the weeks we went there, she was always welcoming, understanding, easy to speak with, and just have this genuine aura. (Definitely miss seeing her during this shelter-in-place) Our family was lucky to have Sharon Palmer, Clinical Director, as our son's therapist. From the very beginning, I could see a difference between Sharon's approach and my son's reaction compared to previous provider. Sharon approaches the sessions feeding off what his interests are...and is always mindful when my kiddo needs a break. (This is a big thing because at his previous provider, they would make him work even when he's having a meltdown). Sharon has a human-approach vs just being textbook driven... she is compassionate and patient with my kiddo... and our kiddo really reacts positively to her process (to the point where he includes her in his prayers). We can definitely tell Sharon has great experience in her line of work and is able to professionally and calmly navigate through challenges. As involved parents, we feel with Sharon there is great communication and we are informed of what our kiddo's goals are, what they work on the day of, suggested exercises, and get asked on what concerns we may have. Our family can see a big difference from when he started compared to now. We are so happy with STA and would highly recommend them to anyone who needs speech services.

I have been taking my son here for 2 yrs now and he looks forward to coming each time. Ms. Adriana…read moreis super patient and works great with kids. She listens to his challenges and creates a program that works for him. There has been great progress with my son's speech over the years. Family & friends have all noticed the improvement and I plan to keep going as it's only going to help him more. As a parent, I tried my best to teach him but having a speech therapist help really makes a difference. We are given resources that can be practiced at home which is great. The office is also friendly and welcoming. If you are looking for a speech therapist don't hesitate to come here and ask for Ms. Adriana!

My mom is dying from Glioblastoma brain cancer-doctors dont know when she will go, but she wanted…read moreto do radiation and chemo. With her decline in physical and mental capabilities and being on Medicare, we admitted her to The Pines in Placerville. Overall, our experience with them has no complaints. Initially, she wasn't very happy to be there because of the differences compared to her private room at the hospital. However, I cannot fault The Pines for that, especially with how the staff treated her and our family. I have worked in a couple dozen nursing homes of various skill and funding levels; all over California and a few in Nevada. I knew what to expect from a place that we weren't paying thousands of dollars a month out of pocket for. I too, was nervous the first night she was transferred there. It can be loud; and there's alot of activity and my mom felt at times she wasn't receiving "service" as promptly as she would've liked. With that said, I very quickly began to know the staff personally and they were all friendly, professional and accommodating. It's very busy there-there is alot of residents and patients who were more worse off in ways than my mother and were far more demanding and not nice about it. The stress on the staff is alot. Yet, overall they handle it like pros. My mother was there just under two weeks before she unfortunately had to go back to the hospital and will probably not leave it alive. While she cannot personally express her feelings about The Pines, I spent everyday there, many times for most of the day and at all different times so I can speak from first hand experience: I know the reviews from others and the reputation this place has. The Director, Colby, you can tell is working very hard to turn that reputation around. The staff works very hard and I pray for their continued strength and determination in what they are doing because it is not an easy job and at times-maybe many times-seems thankless and unrewarding. Just know that for this family, you took an already difficult and emotional period of our lives and were able to ease this portion and truly give help when it was desperately needed. Special shout outs to Amy, Mikala, Colleen, Mai, Abraham, Maura, Michelle, Kelsey, Britni, Bill, Christina, Stephen, Samantha and so many more there that I can't remember your name or didn't catch it when we met: I truly thank you from the bottom of my heart for what you did for my mother. If she was capable of it, I know she would personally express how thankful and appreciative she was for your care, concern and dignity during this very difficult time of her life.

I only have good things to say about this skilled nursing facility. This has become the premier…read moreteaching institution of the region and has contributed greatly to my education. All of the staff here made me feel welcome as a student physical therapist for my clinical rotation. Dr. Abraham was my APTA credentialed clinical instructor and has implemented a teaching program here for other doctoral students. I learned more at this rotation than had at my previous two and I feel well prepared to graduate and start treating patients as a Clinician. Dr. Abraham not only challenged me each day to learn as much as I can but also increased my confidence with in my self. Any student is lucky to have him as a clinical instructor.

I went to this PT clinic for my back, and the therapists and staff were really helpful. The front…read moredesk always welcomed me w/ a smile and greeted me by my name which I found that to be more personable like they remembered me and knew who I was. Most doctors offices have no clue who you are and say "sit down and fill this out." There is no connection. The therapist's who treated me were down to earth and, had a sense of humor, joked around w/ me, and treated me like a real person than just another patient. Never in a million years would I have thought that some simple stretching exercises would take away my pain, but they did. To this day when my back starts to flare up, I do the simple stretches and instantly feel better. I recommend to anyone who is willing to learn and comment to feeling and getting better.

I had two experiences with Marshall Outpatient Rehab in Placerville. One was excellent, as that…read moretherapist worked to help me regain strength and balance after a health crisis. But as is typical (I suspect) in the human psyche, bad experiences usually linger in the mind longer, and my second experience was very negative. After regaining some strength and balance from the first therapist, my second round of PT at this facility was with a different therapist, who was instructed by my referring physician to help me "relearn" how to walk properly. His approach was, "Your body (legs, ankles, feet) already knows how to walk...it does it naturally." So he dismissed the idea that there was anything I needed to relearn, and simply approached the problem with more strengthening exercises. I left that second session with stronger muscles to be sure, but I STILL was not walking properly, which continued to cause bad posture and a lot of pain. I eventually went to another PT facility, and finally after about 6 more months of work, I was able to train my ankles and feet the proper way to walk, and I can finally walk without aids. I am giving the facility a single star based on the negative experience.

My partner recently had surgery. From the time we checked in until we left the next day, we had a…read morewonderful experience. The volunteers at check in were kind and helpful. The nurses in preop (thank you, Tanya) were gracious and thoughtful. The surgical nurse, Beth, was funny and kind, which helped put me at ease as he went back to surgery. Afterward, the nurses who supervised his recovery were gentle and helpful. Overnight, the RN Carrie and the aide, Claudia were attentive, thoughtful and patient. Our day nurse, Bryan was funny and very helpful (be sure to check out his shoes!) Overall, this was the best hospital experience I've had. It was clear that the staff (and doctors: hats off to Dr. Molitar, who came out following surgery to ease my concerns and let me know how the surgery went. He had been in surgery all day, although it was late, he took time to come out to update me personally,) anyway, it is abundantly Care that Marshall Hospital cares. From what I understand, they've come a long way.

My father passed away and the whole staff, like 30 people just stood in a crowd and stared at our…read morefamily as we mourned and cried. Super weird, like twilight zone weird. The crowd of expressionless faces was definitely not appropriate in that situation. Also the ambulance said we should have called them sooner in a very stern tone to my frantic mother, As my father was dying. I appreciate the doctors and what they do for people, i mean no hate. But that was my experience and opinion.

Was the best choice for me as top rated in my area after knee replacement surgery in Jackson. Staff…read morewas fun to work with. Responding 5 minutes at longest. Physical therapy staff worked with me so I could function at home. Office staff was helpful and explained everything in English, not hospital talk. Ground beautiful and peaceful. Meals good and can be served in room or community room. I share my experience with anyone planning on choosing their services.

Nurses, nurse assistants, and others were so friendly and efficient. I felt well cared for during…read moremy long stay. I'd particularly like to thank Gilinda, PT; and Danielle Herries. Kelly, who was my primary OT was a favorite, as were Regina OT, and Jackie, the infection Control nurse. Meghanne,CNA was so friendly and helpful; always came by with a smile. Chavon, who got my medications released. Sophia, CNA, was always helpful, and Courtney, who did my home visit, and Jenn, the discharge nurse, thank you. Armand, who helped me shower, even stopped by once because he'd seen my call light on for a longer time than was usual. Don't want to forget Sean, who was finally able to get me some decent food! Once he got involved, I had something that was actually enjoyable to eat in every meal. Last, but not least, Robyn, DOR, was wonderfully helpful in answering my questions. I hope to never have the need to return, but am very grateful for the care I received During my stay.

f/U on my COPD, asthma and OSA. Dr Chopra provides excellent care. one of the most caring people…read moreI've met there at Marshall. excellent physician. office staff is kind and efficient.

The class is great, very educational. The staff is wonderful, very encouraging and supportive…read more This class will change your life for the better. The results are worth the work you put in.

I can't say enough good things about how much they helped us. We first hired a caregiver through…read morethem for a couple of days a week, and they found a woman who managed to get along with our mom's challenges and personality. When our mom had a catastrophic fall and we suddenly needed twice daily hospice-level help 'tomorrow!' they came through and found more perfect caregivers to help us. Each time on every single call the staff was caring and professional and kind (-and they always answer the phone with a real person!). They were exactly what we had hoped for and then some. I'd give them ten stars if I could!

I can't say enough about Help at Home Senior Care. You know that your loved one is taken care of…read morein every way by their great care providers. They are a wonderful company. My Father-in-Law is visited, in his home, twice a week by the request of the VA. This awesome company really cares about matching its clients with like minded caregivers that really care.

Although the Aide that was assigned to my Mom was very nice and the Chaplain was great, we were…read moredisappointed in the response time for an after hours Nurse. It took 2-4 hours for a nurse to arrive after the initial call. No communication was ever provided as to an ETA. We were left just sitting and waiting - even after subsequent calls were made to the main number. Additionally, we had our hand slapped by the social worker assigned to my Mom for 3 calls (within a 5 week period) for a nurse. She told me that we should not have called for a nurse as they weren't medically necessary and were caregiver tasks (I don't know if my Mom was having a stroke or not because I am not a trained medical professional). The nurse even berated my Mom for having called as she felt there was nothing wrong with her! Last time I checked, if my Mom thought she was having a stroke, that would be considered medically necessary. The first thing they told us was to ALWAYS call them first, but then blamed us when we called and they sent a nurse out. Why are we blamed because they don't know how to triage? My Mom was dying from cancer and shouldn't have to decide if how she is feeling is "medically necessary." Overall, this was a bad experience and we ended up changing to Snowline Hospice (which was a 100% improvement). I would NOT recommend this hospice company.

I don't particularly care to leave negative reviews but my experience with this company was truly…read moresubpar. I was contacted immediately once my referral went through, and they were quick to send someone to evaluate me and establish care. But that's where the good service ended. i was told I would be contacted to schedule my next appointment, and no one reached out. When I finally called them, nearly a week later, I was told the therapist they assigned me to was out. Why, then, was I not contacted nor assigned to another therapist? They assigned me to another therapist and scheduled an appointment for 2:00P the following day. At 2:11P, I received a text from the therapist letting me know that they were on the way (well after my appointment time) and would arrive around 3:00P. I declined to proceed with that appointment. After great consideration, I decided to try again. The new therapist they sent was nice enough, but there were issues. They wore a lot of fragrance that lingered in my home well after their departure, which is saying something as my appointments lasted 15-20 minutes, tops. They did not count reps, time warm ups, or check and correct for form at all. I stayed quiet on all of these issues to see if they improved but they did not. I was also not given any "homework" and exercises I should perform on my own in between appointments. Additionally, the company is disorganized and, on my final visit, the therapist arrived and told me I was due for an evaluation, despite having only having 2 prior home visits. They attempted to contact the company while at my home to get more info. No one responded and they prepared to leave until I asked if I could have my PT session since we had scheduled it and they were already there. We did proceed with another short session. The last straw was when yet another person reached out saying that they're my therapist, without explaining that they are the therapist assigned to perform the evaluation. It took several questions for me to figure that out. It was also at this time that I learned that my sessions should have been for 45 minutes. I was quite dismayed to discover that I should have been receiving much longer PT sessions than I was receiving, and I decided that I just didn't want to deal with this agency any longer. The 15 minute sessions don't feel particularly beneficial, and the hassle of dealing with this company is not worth what I get out of it. Again, I'm quite reticent to leave negative reviews. However, this is an agency that services people who are recovering from surgery and major medical events, and people should know what they may be getting in to. This was my personal experience, and based on other reviews it seems like some other people have certainly had positive outcomes. This was just not the case for me. Everyone was very nice and polite, and I have no complaints in that area. Unfortunately, it wasn't enough to overcome the other issues and make me want to continue working with them.

I can't say enough about what an wonderful company this is! My 98 year old father took a bad fall…read moreand after a hospital stay and post acute care we were able to bring him home. He still needed wound care for some pretty severe wounds and physical therapy to make him stronger. That's when Bellestar stepped in! Kenzi and her team are outstanding at everything they do! They are extremely knowledgeable, kind, compassionate, friendly, and have a great sense of humor to lift spirits and put a smile on your face. The quality of care is exceptional. They take great care to always provide a clean and sterile work environment to change and dress wounds, and are always gentle yet thorough. I can't believe the speed at which his wounds are healing! At first, my dad was reluctant towards physical therapy but after the first session he saw the value as Jennifer explained to my dad why each of the exercises was so important and had great analogies to keep him motivated. He does his daily exercises without fail! They communicate regularly on appointments and are always arrive on time. If you should ever need home health care BELLESTAR is the company to call! Thank you Kenzi, Karina, Anabel, Jennifer and Amanda for all your TLC! The Larson Family

From the owner: What makes Bellestar Home Health unique is our compassionate, personalized approach to care. We…read moreunderstand that every client has different needs, routines, and preferences, so we focus on providing dependable support tailored to each individual. Our goal is to help clients feel safe, respected, and comfortable at home while maintaining as much independence and dignity as possible. We treat every client like family and strive to give their loved ones confidence and peace of mind. We provide Skilled Nursing, PT, OT, ST, HHA, and Social Worker support.