My son has been going here for about 6 months and it's been great. Ms. Maddie is really attentive…read moreand involved when it comes to my son's overall performance. She makes observations and great recommendations and sends us home with material to help continue supporting his growth and progress. He currently receives one-on-one sessions, and he's grown to enjoy them. The facility is very clean and welcoming, and staff are top tier. I'm so glad we were able to receive ST services here. I definitely recommend.

I have been taking my son here for 2 yrs now and he looks forward to coming each time. Ms. Adriana…read moreis super patient and works great with kids. She listens to his challenges and creates a program that works for him. There has been great progress with my son's speech over the years. Family & friends have all noticed the improvement and I plan to keep going as it's only going to help him more. As a parent, I tried my best to teach him but having a speech therapist help really makes a difference. We are given resources that can be practiced at home which is great. The office is also friendly and welcoming. If you are looking for a speech therapist don't hesitate to come here and ask for Ms. Adriana!

The staff at the Pines was great. From the admins, the rehab team and to the nurses, everyone…read morehelped my father in his final years. I thank them all and I would absolutely recommend them.

My mom is dying from Glioblastoma brain cancer-doctors dont know when she will go, but she wanted…read moreto do radiation and chemo. With her decline in physical and mental capabilities and being on Medicare, we admitted her to The Pines in Placerville. Overall, our experience with them has no complaints. Initially, she wasn't very happy to be there because of the differences compared to her private room at the hospital. However, I cannot fault The Pines for that, especially with how the staff treated her and our family. I have worked in a couple dozen nursing homes of various skill and funding levels; all over California and a few in Nevada. I knew what to expect from a place that we weren't paying thousands of dollars a month out of pocket for. I too, was nervous the first night she was transferred there. It can be loud; and there's alot of activity and my mom felt at times she wasn't receiving "service" as promptly as she would've liked. With that said, I very quickly began to know the staff personally and they were all friendly, professional and accommodating. It's very busy there-there is alot of residents and patients who were more worse off in ways than my mother and were far more demanding and not nice about it. The stress on the staff is alot. Yet, overall they handle it like pros. My mother was there just under two weeks before she unfortunately had to go back to the hospital and will probably not leave it alive. While she cannot personally express her feelings about The Pines, I spent everyday there, many times for most of the day and at all different times so I can speak from first hand experience: I know the reviews from others and the reputation this place has. The Director, Colby, you can tell is working very hard to turn that reputation around. The staff works very hard and I pray for their continued strength and determination in what they are doing because it is not an easy job and at times-maybe many times-seems thankless and unrewarding. Just know that for this family, you took an already difficult and emotional period of our lives and were able to ease this portion and truly give help when it was desperately needed. Special shout outs to Amy, Mikala, Colleen, Mai, Abraham, Maura, Michelle, Kelsey, Britni, Bill, Christina, Stephen, Samantha and so many more there that I can't remember your name or didn't catch it when we met: I truly thank you from the bottom of my heart for what you did for my mother. If she was capable of it, I know she would personally express how thankful and appreciative she was for your care, concern and dignity during this very difficult time of her life.

I went to this PT clinic for my back, and the therapists and staff were really helpful. The front…read moredesk always welcomed me w/ a smile and greeted me by my name which I found that to be more personable like they remembered me and knew who I was. Most doctors offices have no clue who you are and say "sit down and fill this out." There is no connection. The therapist's who treated me were down to earth and, had a sense of humor, joked around w/ me, and treated me like a real person than just another patient. Never in a million years would I have thought that some simple stretching exercises would take away my pain, but they did. To this day when my back starts to flare up, I do the simple stretches and instantly feel better. I recommend to anyone who is willing to learn and comment to feeling and getting better.

I had two experiences with Marshall Outpatient Rehab in Placerville. One was excellent, as that…read moretherapist worked to help me regain strength and balance after a health crisis. But as is typical (I suspect) in the human psyche, bad experiences usually linger in the mind longer, and my second experience was very negative. After regaining some strength and balance from the first therapist, my second round of PT at this facility was with a different therapist, who was instructed by my referring physician to help me "relearn" how to walk properly. His approach was, "Your body (legs, ankles, feet) already knows how to walk...it does it naturally." So he dismissed the idea that there was anything I needed to relearn, and simply approached the problem with more strengthening exercises. I left that second session with stronger muscles to be sure, but I STILL was not walking properly, which continued to cause bad posture and a lot of pain. I eventually went to another PT facility, and finally after about 6 more months of work, I was able to train my ankles and feet the proper way to walk, and I can finally walk without aids. I am giving the facility a single star based on the negative experience.

My partner recently had surgery. From the time we checked in until we left the next day, we had a…read morewonderful experience. The volunteers at check in were kind and helpful. The nurses in preop (thank you, Tanya) were gracious and thoughtful. The surgical nurse, Beth, was funny and kind, which helped put me at ease as he went back to surgery. Afterward, the nurses who supervised his recovery were gentle and helpful. Overnight, the RN Carrie and the aide, Claudia were attentive, thoughtful and patient. Our day nurse, Bryan was funny and very helpful (be sure to check out his shoes!) Overall, this was the best hospital experience I've had. It was clear that the staff (and doctors: hats off to Dr. Molitar, who came out following surgery to ease my concerns and let me know how the surgery went. He had been in surgery all day, although it was late, he took time to come out to update me personally,) anyway, it is abundantly Care that Marshall Hospital cares. From what I understand, they've come a long way.

Camisa still hasn't told the patient if he should be aware of any symptoms that would be urgent…read more My first review was deleted. Haha. I am the patients family member and I am involved in every medical decision, complaints, and follow ups. Attached is a message from Dr. Camisa that someone close to me received. I blacked out the name of the patient for their privacy. This is only the most recent instance. We have several documented occurrences that prove lack of care and pure ignorance from this entire office. I also blacked out the conditions this patient is already aware of just for another layer of privacy. Gallstones is new. Are they small? Large? While I realize this isn't typically serious, a little more information would have been helpful. The big one for us; "severe coronary artery calcification." This is for a patient with no known history of this condition. He has never been spoken to about anything like this, and for sure has never been treated for it. This was an incidental finding while they looked at other organs. *Update to this; in looking at his previous scans with Marshall, this was a finding in their results from last year and was resulted as "moderate" from the radiologist. Why was there absolutely no mention of calcification of arteries at any appt, by any Marshall provider since the CT in March? The CT was ordered by another Marshall provider and this patient was seen by Rea for the first time in the beginning of 7/25. Providers here don't familiarize themselves with new patients? Go over previous care, existing conditions, recent diagnostic testing? My doctor (not Marshall) would 1000% never send me a message like the one I am attaching from Camisa. No mention of what the next steps should be. No emergent symptoms that may arise that this patient should be aware of, no comment about making an appointment, sending a referral to cardiology. Absolutely nothing. She ended the message abruptly at the end of the day on Thursday, as if she didn't just give some pretty serious findings regarding HER patient's heart. Of course we followed up today (Friday 5/8), only to be met with generic responses from assistants and unanswered voicemail messages. I asked nicely in a message that the referral for cardiology be started today since I know it can take time. No response. Then I find out later Camisa is off today. Who even knows if that is true. I've been nice. Mostly. If the one rude and justified comment I said to Regina (MA) upset them, I suggest NP Rea, MA Regina, Dr. Camisa, and Laurel in the EDH office strap on their seatbelts because after this message and the display of the lack of care we've experienced for about a year, and now once again, it's game on and they're going to have a lot of hard questions heading their way that will need to be answered. This isn't a threat of violence or even a threat of any personal attacks against any of you. This is me giving you all a heads up that the proper people are going to be notified on Monday of how each and every one of you have violated ethical, legal and clinical codes. Not to mention just the basic human decency code. I will be contacting Martin Entwistle on Monday morning. I want to see if he has heard anything about what has been going on. If he hasn't, I'll be sure to fill him in. He, along with The Medical Board and California Department of Public Health will know everything that has occurred. They will be made aware of every lie, every date this patient was neglected proper care and medications, and the incompetence of every "health care provider" I've listed above. We have kept track of it all and I suggest you don't make things worse for yourselves by not being truthful. One more thing to make this very clear; we don't expect this patient to be given special treatment, or for this office to be at their beck and call. We've accepted that these ladies don't have bedside manner, and that's fine. We've expected and given them chance after chance to just provide this patient with the basic healthcare they need. The very basic. They've sadly failed on every level. Now we have learned a serious condition hasn't been addressed, and I felt compelled to let the community know that these names I've mentioned, stay away from them if you want proper medical care and to feel like your loved one is in good hands. I will say, the rest of the ladies we've spoken with at the EDH location have been polite and have tried to help us to the best of their abilities. Thank you to those ladies. Sincerely. This is a warning for potential or even current patients; Go elsewhere for proper medical care.

Nurses, nurse assistants, and others were so friendly and efficient. I felt well cared for during…read moremy long stay. I'd particularly like to thank Gilinda, PT; and Danielle Herries. Kelly, who was my primary OT was a favorite, as were Regina OT, and Jackie, the infection Control nurse. Meghanne,CNA was so friendly and helpful; always came by with a smile. Chavon, who got my medications released. Sophia, CNA, was always helpful, and Courtney, who did my home visit, and Jenn, the discharge nurse, thank you. Armand, who helped me shower, even stopped by once because he'd seen my call light on for a longer time than was usual. Don't want to forget Sean, who was finally able to get me some decent food! Once he got involved, I had something that was actually enjoyable to eat in every meal. Last, but not least, Robyn, DOR, was wonderfully helpful in answering my questions. I hope to never have the need to return, but am very grateful for the care I received During my stay.

After my 92 year-old mother, took a fall and broke her hip. She found herself at Western Slop…read moreHealth Care. Her family visits daily and we just wanted to give a big shout out to Koda as he has been exceptional, kind, gotten things done that were needed quickly and he is just an amazing human being and support for mom. He even fill her flowers which came with here in the ambulance with freshwater as soon as they got here. After being in three different facilities, I've never seen one of them even think to look at something that detailed he's truly a gift at the facility and we so appreciate him. Mom adores him and calls him her friend and she's been in three different facilities in the last year so I can say without a doubt this one has been by far the best and I so appreciate all of their care Alyssa her nurse has also been fabulous and takes great care of mom . Koda, you're a rockstar in our book. Thank you so much for your kindness!

The class is great, very educational. The staff is wonderful, very encouraging and supportive…read more This class will change your life for the better. The results are worth the work you put in.

Have always looked forward to my visits with Dr Chopra and his staff...Everyone is very kind,…read moreprofessional with their focus on my care. Dr. Chopra is a very good listener and guides me through some rough spots in my condition (COPD). I wish the whole office the very best holidays with their families...Dan Dutra

I can't say enough good things about how much they helped us. We first hired a caregiver through…read morethem for a couple of days a week, and they found a woman who managed to get along with our mom's challenges and personality. When our mom had a catastrophic fall and we suddenly needed twice daily hospice-level help 'tomorrow!' they came through and found more perfect caregivers to help us. Each time on every single call the staff was caring and professional and kind (-and they always answer the phone with a real person!). They were exactly what we had hoped for and then some. I'd give them ten stars if I could!

I can't say enough about Help at Home Senior Care. You know that your loved one is taken care of…read morein every way by their great care providers. They are a wonderful company. My Father-in-Law is visited, in his home, twice a week by the request of the VA. This awesome company really cares about matching its clients with like minded caregivers that really care.

Kristen was my mother-in-law's hospice nurse for the last several months of her life. A loved…read moreone's decline is an awful time no matter what, but Kristen's care was a comfort not only to my mother-in-law, but our whole family. She was a steady, compassionate presence who provided not only comforting medical care but also genuine kindness and emotional support. She treated my mother-in-law with dignity, tenderness, and respect, ensuring she was comfortable and at peace in her final days. Her attentiveness, warmth, and professionalism brought a sense of calm and reassurance to our entire family. She took the time to answer our questions, explain every step of care, and offer comfort in ways both large and small. It was clear she viewed her work as more than just a job--it was a calling. We are deeply grateful for Kristen and the care she provided. Her empathy and dedication will always be remembered and appreciated.

Although the Aide that was assigned to my Mom was very nice and the Chaplain was great, we were…read moredisappointed in the response time for an after hours Nurse. It took 2-4 hours for a nurse to arrive after the initial call. No communication was ever provided as to an ETA. We were left just sitting and waiting - even after subsequent calls were made to the main number. Additionally, we had our hand slapped by the social worker assigned to my Mom for 3 calls (within a 5 week period) for a nurse. She told me that we should not have called for a nurse as they weren't medically necessary and were caregiver tasks (I don't know if my Mom was having a stroke or not because I am not a trained medical professional). The nurse even berated my Mom for having called as she felt there was nothing wrong with her! Last time I checked, if my Mom thought she was having a stroke, that would be considered medically necessary. The first thing they told us was to ALWAYS call them first, but then blamed us when we called and they sent a nurse out. Why are we blamed because they don't know how to triage? My Mom was dying from cancer and shouldn't have to decide if how she is feeling is "medically necessary." Overall, this was a bad experience and we ended up changing to Snowline Hospice (which was a 100% improvement). I would NOT recommend this hospice company.