Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

Justin and his colleague did a very good job for Gutter Guards Installation. They came on time,…read morecleaned the gutters, collected the dead leaves and branches in the plastic bags provided by us, and flushed the downspouts with water under pressure. They were polite and cleaned the area when the work was completed.

The best service from Big D Pest Control. Evan was prompt, professional, polite and informative…read more We had a problem with kitchen ants...no problems now! Great job, we've signed up for year round control. Highly recommend them.

I highly recommend Big D. Pest Control. We've used others in…read morethe past and they cannot compare to Big D. Our technician is just excellent. Thorough, professional, and courteous. We have quarterly service. Pricing good and we are pest free!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

Responsive and fair pricing, especially when comparing to other companies! Will…read moreBe working more together in the future.

Very friendly and honest pest control. Tommy is great and really the kind of person you want to…read morehire. The value for the service he provides is phenomenal.

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Roberto is the absolute BEST!!! He's been treating our property for over 3 years now and I couldn't…read morebe happier! He comes by every 3 months and I really notice the difference with the bugs and scorpions staying away. With all the new housing construction, we were getting a ton of scorpions and spiders but ever since we hired Roberto, we haven't had ANY problems! He also installed his patent owned garage shield and it's AMAZING! I'm so incredibly happy with this product!! It not only keeps the pests out but also keeps the dirt and debris out of our garage as well! Living in Texas I've always been so scared to walk in our garage due to the snakes. But now with this shield installed, it seals all the gaps and it's such a relief! Plus our garage has never been cleaner! I highly recommend this to everyone. You won't be disappointed! Hern's pest control service and garage shield is a win win!

They've been at my House when scheduled (I have a year…read morecontract) sprayed and are very professional. And the owner is very nice. No bugs anymore. I'd say yes, and yes.

I recently moved into my home and decided to get pest control service started. From the beginning,…read moreXpert has been great. Iris has provided outstanding customer service with a remarkable response time. Very impressive she is! Today, Eber came out to complete the service ( extremely punctual - I have to say! ) and what stood out to me right away was that he wore booties before coming into the house. That small detail said a lot about the level of respect and professionalism they bring. He was kind, professional, and took great care of everything. He assured me the products they use are organic ( hence pet friendly) Again, I was left beyond impressed by Eber's demeanor and professionalism. I'm convinced Xpert is the are the reason I rarely see bugs/insects in my house. There are a lot of pest control options out there, but Xpert is definitely worth checking out. Highly recommend. I'm definitely looking forward to continuing service with them.

If you are ever in need of vermin control, I highly recommend XPert Pest Solutions. It's a small,…read moreowner operated company who truly cares about their clients. Eber, the owner has been personally handling my situations over the years. He's fair, honest and won't try an upsell treatments that don't work and will follow up to make sure things are taken care of to my satisfaction.

All star team! Had Jeremy come out today. They are really good, polite, courteous, and can work…read morewith your schedule. Best choice I've made since getting the home was getting service from Tactical Pest. Highly recommend, and they are super veteran friendly. Have recommended them to my neighbors and family and they service a large area in Collin county!

I have used This Service for over TEN YEARS!!! The one time I called about ants on my porch - they…read morecame out that very day and treated the area... I highly recommend their service!!!