Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

Call Dad installed a new HVAC system and performed electrical work as part of the project. The…read moreexpectation was a 200-amp panel upgrade, but instead they initially installed a meter panel and left the existing panel unchanged. This was only corrected after I complained. We have now failed two inspections. The first failure was due to insufficient wiring. The second failure was due to loose connectors and because not all of the work performed was properly disclosed on the permit. The inspection failed again as a result. This has caused significant delays to our renovation, and we are now unable to submit another permit until these issues are resolved. Electrical work is a major part of an HVAC installation, and repeated inspection failures are a serious red flag. The crew also left construction debris and trash behind, further reflecting a lack of professionalism and attention to detail. Based on this experience, I strongly advise against using this company, especially for electrical work. Look elsewhere and save yourself the hassle of correcting substandard work.

These guys are great! They came to my home each time, when they said that they would. They did a…read morefantastic job. They were very careful not to dirty or damage anything in my home. I am very happy with the work that they did - my heat pump works perfectly. I would definitely recommend Aire Serv!

They quickly diagnosed the problem, fixed it and were on time. They are a little pricey but worth…read moreit.

I have used them on three houses. They are honest and do a great job. I recommend them highly…read more Service calls to installation. Great work ethic

These people are the best! Responsive, helpful, and knowledgeable. I've had multiple AC issues,…read moreand have always been pleased. I'd never use anyone else.

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

I had All Ways check on an HVAC problem and give me a quote for replacement. Everyone that I talked…read moreto seemed competent and nice. It was a little too pricey for me to go with their replacement of a system, but I still liked them.

To say that I'm happy with the service at All Ways Heating & Air is a gross understatement! A year…read moreago I had a new AC system installed. I was very happy with everything! Got 2 free service check ups during the year & these guys arrive when they say , are friendly & courteous. However , nobody really knows what a company is made of until you have a problem. ( who hasn't had a problem with an appliance , car , etc ). On a 90 degree day , Jason arrived before 2:00 & immediately diagnosed a major problem / flaw with our system. He wasn't sure headquarters would have all the parts in stock , but assured us , without being pressured that he would do everything possible to get us up ASAP . Well 2 more trucks arrived & a team of experts worked feverishly to get get the job done before the end of the day ! We have Never experienced Service like this before ! We are customers for life ! Thank You Jason , Ron & another fine technician for everything!!

Austin Heating installed our oil furnace so when it didn't work, of course we had them look at it…read more The guy said he couldn't fix it. He called another guy to come over (I think this guy was the owner). They were trying to sell us a gas heater for $4000. We get it that our oil furnace is old and out dated but we didn't have thousands for a new gas system. They left. Husband called an electrician he knew from work. He said the problem was a sensor that was $20 or $30. After he put that in, it worked like a charm. Austin was out for money instead of fixing their own system. We would NEVER trust them and neither should anyone else.

Careful doing business with Steve Austin. He came out for a service call and removed the combustion…read morepump from my furnace and took it off property and then quoted me $800 to replace this unit. I had to pay him for his service visit to get the part information so I could order the part online for $140 that he intended to charge me a $500 for. It took me only a few minutes to install the part using a screw driver to mount 4 screws. Even after paying Steve for his initial service visit he would not return my call or text when I had a simple question about what he'd removed from the furnace. In my experience he's not beyond gross price gouging on both the cost of parts and the install. Be careful. What cost me $140 for the part and ten minutes to install, he wanted to charge me $800 and he wouldn't respond to my text with a simple question after I paid him $130 for his initial visit.

Needed a complicated faucet installation. This is about the fifth time we have used Bolton…read more As usual, they were on time and completed the job in a professional manner. Thanks to Mike and Nick for their help , efficiency, and courtesy.

From the owner: Quality service, friendly, well-trained technicians, and a company that has stood by their work…read moresince 1925, that's Bolton. With just one call, the Bolton team can handle all your heating, air conditioning, boiler, plumbing, drain cleaning, and water heater related problems. Our technicians love what they do and care about the customers they serve; that's why they are committed, 24 hours a day, to making your home or business more comfortable and more efficient.

Value was not there for us. After being on the $20 plan for a year, when we had a relatively simple…read moreservice call and we thought the rates were high. We did not need someone evaluating every faucet, etc in our home during the service visit. We know our home.

Champion destroyed my home and I now need to seek legal counsel…read more On 11/22, I had a small leak near the washing machine tap. Called Champion to help and they sent Chase over. Despite turning off the water, Chase cut the line and water sprayed everywhere in the laundry room and into the wall. Chase capped it, the water eventually stopped and he completed the repair. Chase has me run the washing machine and he left. After 10 minutes, water started flooding my laundry room, kitchen and into my main bedroom. Chase comes back, runs around the house trying to figure out what happened, tears down insulation in the crawl space and then realizes he forgot to attach a hose to a drain pipe in my laundry room which caused water to flood everywhere. Chase tells me his manager will call me on Monday and leaves. After leaving to get dinner and coming back, I notice brown stains on the ceiling in my basement and my hot water was no longer working. I looked at the hot water tank and there was water everywhere at the base. Dishwasher also no longer working. We use the dishwasher everyday and it worked the night before the incident. Chris Thompson, the manager from Champion, does not call on Monday. I have to call three times before getting a hold of him. He gives me a promise that he will make everything right. He schedules someone to replace my hot water heater the next day and sends a company they work with called RestroPros to my home to asses the damage and make a plan for mitigation. Tuesday, my hot water tank is replaced by Jacob who walks around the home and reviews the damage. He assures me that Champion will take care of everything. Chris comes to my home when Jacob is done, shakes my hand and again reassures me that he will make everything right. RestroPros comes on Friday, takes pictures of the damage and take measurements. Tim from RestroPros tells me how they are going to have to remove drywall, paint my ceilings, replace flooring, cabinets, etc. He confirms that Champion would be billed for it and they've never had an issue having Champion approve this kind of work to be done as a result of something they caused. Tim sets up fans and dehumidifiers around the areas with high moisture. The dehumidifier in the laundry room emits an odor that makes my wife and I nauseous so we ask that it be removed. I put my own dehumidifier in there but it is not nearly as effective. Champion eventually removes the dishwasher and when they take out the old one, Jacob sees the water damage behind the dishwasher, says the drywall would need to be replaced and I have him again confirm that Champion would take care of it. RestroPros comes back to remove the fans and dehumidifier. They review the damage and once again reiterate that Champion would pay to fix everything. Tim comes back the day after the equipment was removed to finalize his report. Tim notes that the moisture in basement ceiling below the dishwasher is still at 97%. High moisture levels found in floors and walls upstairs as well. Champion eventually installs a new dishwasher. I talked to the installer (Haiden) about what happened and the installer again reaffirms that Champion will take care of all of it. RestroPros sends the mitigation report to Champion but no one proactively reached out to me to tell me what would happen next. I eventually talked to Josh, a manager at RestroPros, who tells me Chris is talking to the Champion leadership team about my situation and believes I would get the answers I was looking for the next day. Three days later and I finally talk to Chris about what is going on. Chris tells me his team has gone above and beyond and says that none of this was their fault and that they replaced my appliances as a courtesy and claims not to take fault for those issues. He tells me my dishwasher hasn't worked in months (so now he's calling me a liar), they aren't going to pay to have the water damage to walls, floors or ceiling repaired properly and that they will end communication with me. He said if I don't like it, we can take it up in court. After being called a liar by someone representing a company that damaged my home, I used the F word which I guess was a bridge too far for the company who caused thousands of dollars of damage in my home so he hung up on me. I've never been more offended in my life and can't believe I now have to hire a lawyer because Champion, despite swearing many times to fix everything, is now refusing to repair the damage they caused. At no point did they ever explain to me that they were only paying for a dehumidifier in the laundry room. Quite the contrary as multiple Champion employees told me how drywall would have to be replaced throughout my home (not just the laundry room) as a result of this incident and they all said Champion would of course pay for it. It is insane that they would replace appliances without accepting fault or accountability for the water damage caused by the appliances they replaced.

Great, prompt and reasonably priced service. Needed new furnace in the cold weather. They were…read moregreat. Highly recommended

Requested a quote for service from Johnny Rogers in September 2023 who stalled me for over 2 months…read morewithout ever doing more than promising that he would get back to me! He went on vacation and then on Thanksgiving Holiday without any reply or schedule for service. As a result my project went over budget by more than $10,000 and was 90 days late! Never again will I use Gentry for anything, especially HVAC! I only wish that I could give them a worse rating!