These guys are great! They came to my home each time, when they said that they would. They did a…read morefantastic job. They were very careful not to dirty or damage anything in my home. I am very happy with the work that they did - my heat pump works perfectly. I would definitely recommend Aire Serv!

They quickly diagnosed the problem, fixed it and were on time. They are a little pricey but worth…read moreit.

Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

Call Dad installed a new HVAC system and performed electrical work as part of the project. The…read moreexpectation was a 200-amp panel upgrade, but instead they initially installed a meter panel and left the existing panel unchanged. This was only corrected after I complained. We have now failed two inspections. The first failure was due to insufficient wiring. The second failure was due to loose connectors and because not all of the work performed was properly disclosed on the permit. The inspection failed again as a result. This has caused significant delays to our renovation, and we are now unable to submit another permit until these issues are resolved. Electrical work is a major part of an HVAC installation, and repeated inspection failures are a serious red flag. The crew also left construction debris and trash behind, further reflecting a lack of professionalism and attention to detail. Based on this experience, I strongly advise against using this company, especially for electrical work. Look elsewhere and save yourself the hassle of correcting substandard work.

Air handler (AC) went down. Keith came out and did some troubleshooting. Several ground wires had…read morebecome disconnected causing the outside unit of the heat pump to short out. This was fixed but we found out the pump had blown out. This is a smart pump on a Lennox and they run $1000-$1200. So we were going to have to order the part. Got a call back from them that day. They found one locally and brought it out and installed it. Presto cool air! The entire cost was less than half of what I expected to pay on just the part! This makes 3 times over the past 5 years that they've saved me a bunch of money on various hvac systems in 3 different houses. These folks are great!

From the owner: Specializing in: - Furnaces-Heating…read more- Heating Equipment & Systems-Repairing - Air Conditioning Contractors & Systems - Heat Pumps - Heating Contractors & Specialties - Air Conditioning Service & Repair - Heating Equipment & Systems

I thought I might need HVAC service due to hearing strange chirping sounds. Matthew suggested a…read moresimple solution that didn't require a service call. He was totally correct. While I didn't need to actually request service at this time I will absolutely use Airtite for future HVAC needs. I appreciate honest work, which Matthew seems to offer.

From the owner: Here at Airtite, we provide Asheville and the surrounding areas with your HVAC needs. We provide…read moreservices such as diagnostics, full system evaluation, bi-annual maintenance, cleanings, simple - major repairs, mini split installations, heating and air conditioning installations. Send us a message / email and a team member will reach out to you to schedule a technician. We provide same day appointments in most cases.

Carolina Comfort installed my American Standard heatpump in June 2014 and I didn't have any…read moreproblems at all with my system! New Management! In 2023 we needed to make some modifications to my system but Carolina Comfort was TOO BUSY to address my modifications to the SYSTEM THAT THEY SOLD AND INSTALLED! Too busy to take care of their own 9+ year customer! So now that the system out of warranty by a year I asked them to evaluate it for repair and alternatively to quote a new heatpump. Given the chance to sell me a new YORK system (bottom of the ratings) they proposed to repair my system without properly pressure testing for leaks or testing the compressor. This was after they baselessly claimed that it had probably overheated and would likely only last a year or so, and stating that the unit would only last about 3-4 years max. I am a retired degreed engineer and licensed to purchase refrigerants by the EPA so after I challenged their report they withdrew their offers to do any work for me. Good Riddance!

Made an app't for a technician to do a HVAC tuneup; time frame was two hours for the technician to…read moreshow up. Did not show up, did not call. I called the office who told me he was delayed. I said "why didn't some one call me, I just wasted two hours without even the courtesy of the person telling me he'd be late?" The receptionist apologized, but it wasn't her fault, it's the fault of the technician not having the courtesy to call, or the company for not training staff to be courteous and to not waste people's valuable time.

Great, prompt and reasonably priced service. Needed new furnace in the cold weather. They were…read moregreat. Highly recommended

Requested a quote for service from Johnny Rogers in September 2023 who stalled me for over 2 months…read morewithout ever doing more than promising that he would get back to me! He went on vacation and then on Thanksgiving Holiday without any reply or schedule for service. As a result my project went over budget by more than $10,000 and was 90 days late! Never again will I use Gentry for anything, especially HVAC! I only wish that I could give them a worse rating!

Smarmy Guy came looked over my problem then tried to sell me a $5000.00 new heating system.....then…read moreleft without explaining anything about what my problems were... Needless to say I never called them to come back..and never will...

I've been using Messer Heating & Air for many years and they've serviced several of my rental…read morehouses. Most recently Bradley installed a new heat pump system. They arrived on time and got the job done professionally. And most importantly they're pricing and fees are very reasonable. I highly recommend David, Bradley and Matthew, they are the best!

I had All Ways check on an HVAC problem and give me a quote for replacement. Everyone that I talked…read moreto seemed competent and nice. It was a little too pricey for me to go with their replacement of a system, but I still liked them.

To say that I'm happy with the service at All Ways Heating & Air is a gross understatement! A year…read moreago I had a new AC system installed. I was very happy with everything! Got 2 free service check ups during the year & these guys arrive when they say , are friendly & courteous. However , nobody really knows what a company is made of until you have a problem. ( who hasn't had a problem with an appliance , car , etc ). On a 90 degree day , Jason arrived before 2:00 & immediately diagnosed a major problem / flaw with our system. He wasn't sure headquarters would have all the parts in stock , but assured us , without being pressured that he would do everything possible to get us up ASAP . Well 2 more trucks arrived & a team of experts worked feverishly to get get the job done before the end of the day ! We have Never experienced Service like this before ! We are customers for life ! Thank You Jason , Ron & another fine technician for everything!!