Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

Call Dad installed a new HVAC system and performed electrical work as part of the project. The…read moreexpectation was a 200-amp panel upgrade, but instead they initially installed a meter panel and left the existing panel unchanged. This was only corrected after I complained. We have now failed two inspections. The first failure was due to insufficient wiring. The second failure was due to loose connectors and because not all of the work performed was properly disclosed on the permit. The inspection failed again as a result. This has caused significant delays to our renovation, and we are now unable to submit another permit until these issues are resolved. Electrical work is a major part of an HVAC installation, and repeated inspection failures are a serious red flag. The crew also left construction debris and trash behind, further reflecting a lack of professionalism and attention to detail. Based on this experience, I strongly advise against using this company, especially for electrical work. Look elsewhere and save yourself the hassle of correcting substandard work.

I could not be happier with this company. Jeremy was a total…read moreprofessional, showed up on time and did a fantastic job with my heating system. Very reasonable price as well.

From the owner: I pride myself on delivering top-quality, safe, and efficient service to my clients. Honesty is my…read moreguiding principle, and I uphold it in everything I do. Whether it's something as straightforward as changing doorknobs or diagnosing a problem with your heating and air conditioning, you can count on me to get the job done expertly.

I thought I might need HVAC service due to hearing strange chirping sounds. Matthew suggested a…read moresimple solution that didn't require a service call. He was totally correct. While I didn't need to actually request service at this time I will absolutely use Airtite for future HVAC needs. I appreciate honest work, which Matthew seems to offer.

From the owner: Here at Airtite, we provide Asheville and the surrounding areas with your HVAC needs. We provide…read moreservices such as diagnostics, full system evaluation, bi-annual maintenance, cleanings, simple - major repairs, mini split installations, heating and air conditioning installations. Send us a message / email and a team member will reach out to you to schedule a technician. We provide same day appointments in most cases.

Carolina Comfort installed my American Standard heatpump in June 2014 and I didn't have any…read moreproblems at all with my system! New Management! In 2023 we needed to make some modifications to my system but Carolina Comfort was TOO BUSY to address my modifications to the SYSTEM THAT THEY SOLD AND INSTALLED! Too busy to take care of their own 9+ year customer! So now that the system out of warranty by a year I asked them to evaluate it for repair and alternatively to quote a new heatpump. Given the chance to sell me a new YORK system (bottom of the ratings) they proposed to repair my system without properly pressure testing for leaks or testing the compressor. This was after they baselessly claimed that it had probably overheated and would likely only last a year or so, and stating that the unit would only last about 3-4 years max. I am a retired degreed engineer and licensed to purchase refrigerants by the EPA so after I challenged their report they withdrew their offers to do any work for me. Good Riddance!

Made an app't for a technician to do a HVAC tuneup; time frame was two hours for the technician to…read moreshow up. Did not show up, did not call. I called the office who told me he was delayed. I said "why didn't some one call me, I just wasted two hours without even the courtesy of the person telling me he'd be late?" The receptionist apologized, but it wasn't her fault, it's the fault of the technician not having the courtesy to call, or the company for not training staff to be courteous and to not waste people's valuable time.

Dustin did a thorough inspection of the home and provided full accounting of items not up to snuff…read more Provided a detailed report as well as contacts for area contractors to get repair estimates. I would recommend to anyone that wants a reliable and timely inspection.

Our realtor recommended this company to us and I am not happy with their service. One of the main…read moreproblems I had was that they said they couldn't reach the attic because of an electrical issue, so our seller hired an electrician and it turned out there was no problem. The inspector charged us an extra $150 to reinspect the attic even though it should have been inspected in the first place, but because of their faulty equipment it didn't get inspected. I would not recommend them and would not hire them again. I am now left wondering what else was wrong with their report.

These guys are great! They came to my home each time, when they said that they would. They did a…read morefantastic job. They were very careful not to dirty or damage anything in my home. I am very happy with the work that they did - my heat pump works perfectly. I would definitely recommend Aire Serv!

They quickly diagnosed the problem, fixed it and were on time. They are a little pricey but worth…read moreit.

I called Barrett heating and cooling on a Friday morning, when we woke up realizing our furnace was…read morenot working. A human being answered the phone, and I spoke directly to the technician. After explaining all the things we had tried, the technician told me he would call me back as soon as he had a time slot available, and would come by. Within two hours, I had a phone call telling me he could make a house call in 15 minutes. Brendan arrived promptly and assessed the furnace. He indicated he would need to step out to pick up a part, but that he would be back within the hour to repair it. And he was absolutely true to his word. The entire repair, from assessment to clean up, took less than two hours, and our furnace was back up and running. There aren't many repair places you can call who will send a service tech out the same day, and actually fix the problem same day. We were extremely pleased with their professionalism, and their timeliness. I would not hesitate to recommend them!

Brendan has done work for us on a couple of occasions and we highly recommend him. He is…read moreresponsive, fairly priced and does excellent work. He's also a really nice guy. We recommend him without hesitation.

Mike's came for our annual checkup // very though job. Opened up the equipment, tested and checked…read moreeverything. This system installed last year is now using 1/2 the propane the old system used. So we are very happy.

I bought my house almost two years ago, and I knew it had been empty for almost a year, so I…read moredecided it was past time to have the heating system inspected and serviced. I was very lucky to find a good sized, reputable firm in Candler, close to where I was. Contacting them and scheduling a service was very easy, they were able to send a tech out the next week. Greg was very knowledgeable and capable. I really didn't know much about the system I had, I had only changed filters in the basement quarterly. As it turns out, I had second furnace that I didn't know about up in the attic to heat the second floor. And THAT filter was nasty, guessing it almost never got changed. Greg was in and out in a couple of hours, everything is running great, and I've already noticed the improvement in the air quality upstairs. Great service at a fair price, highly recommended. I'll be having them come out every year going forward at the start of the heating season.

I received Professional Service from all ..... from Scheduler to Technician…read more I especially appreciated the Messages that confirmed appointment date and time. Joshua was great, arrived on time, was courteous, very knowledgeable and a good communicator! He performed services in a timely manner. I will recommend this company wholeheartedly!

I was given an 8 am appointment after a 2 and a half month wait and got a quote of 133.00. When no…read moreone came or called I call the office to get an update on his arrival they don't answer the phone so I left a message with no call back. After 2 more hours I called back again and again no one answered so left another message. At just before 4 the technician called said he would arrive in another 45 minutes so my entire day off was shot. When he finished he told me the bill was 425 or 435 can't remember which is not what he told me in September. I do not trust Quality Air any longer and won't recommend them either. Until now I have been pleased but never needed a repair so that is when you find out how they will treat you.