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    Stanley Steemer

    Stanley Steemer

    (3 reviews)

    I requested a duct cleaning and I was quoted a outrageous price! I know several companies who can…read moreand will do this cheaper. I have heard from several people who have used them that the quality of their work is not good at all and also that their performance and professionalism is very below average and has been compared down right half done. They should step it up! I do recommend this company.

    I called Stanley Steamer in a plea for immediate help. I discovered that I needed the air ducts…read morecleaned before proceeding with other HVAC work. Despite their busy schedule, they were able to schedule and complete my work within 2 days of the call. Their employees were prompt, knowledgeable and professional. They were very informative of what they were going to do, and what they found. In the process of investigating and discussing the air ducts, we determined that one set of ducts connected to a new heat pump did not actually need cleaning. Their honesty in pointing this out resulted in me saving money, but also resulted in less income for the service call. It was nice to see that the concern of the service technician was on what was best for the customer. They did their job efficiently within the projected time frame and swept/vacuumed up any remaining dust and dirt around the air ducts after cleaning. They also took great care so as not to leave a door open which would provide an escape route for my 2 year old golden retriever! I have used Stanley Steamer in several different localities in the past - each time with complete satisfaction on the job they performed. I have grown accustom to their great service no matter where they are based and knew that I could count on the Asheville crew to "get er done"...... All in all, a job very well done Andrew and Adam! Tiger Up! GS

    Zerorez Asheville

    Zerorez Asheville

    (14 reviews)

    We really appreciate our carpet technician Steven Sam's that cleaned our carpets today. He's a…read moregreat employee for Zerorez, very nice, caring, professional & very knowledgeable & experienced. He answered all our questions & did an A+++++ job with our carpets. We recommend him & Zerorez to everyone. We'll most definitely be calling this company & also asking for him to come back & clean our carpets in the future & will recommend him & Zerorez to everyone. We've had several companies clean our carpets before, & Steven from Zerorez did the best job of anyone ever has. If I could give him a million stars instead of 5 for a perfect job well done, I surely would!!! Everyone call Zerorez & tell them I referred you. You'll most definitely be glad you did!!! Sincerely, Kristi Bartlett A Very Happy Customer!!

    Zero stars should be an option. We had an awful experience. After three weeks I had to call to…read moretrack down our rug (really, this by itself was not a big deal). Delivery was scheduled, the time window for delivery came and went, and we never heard a thing from the delivery guy, so we left for our dinner plans. He called 30 min late. We know that stuff happens, but there was never a heads up earlier in the afternoon that he was running behind, and no apology on his part for not being in contact, and THEN when I told home we weren't home anymore he said "well what do you want me to do with your rug?" Rude and incredibly unhelpful in a situation that he created. BUT WAIT! Once our rug was delivered (by a different person the following morning), we noticed it had a strong fragrance-y smell. The rug was incredibly stiff when we got it back and when we vacuumed it lots of powder came up, perhaps a scented deodorizer?? There shouldn't have been residue left!! We chose Zerorez specifically because we were assured fragrance and chemicals were not used, yet our rug came back smelling like it had been dipped in some horribly fake floral scent. I contacted the guy who I had been in touch with, he said he'd get in touch with the rug manager, and that was a week ago. The smell has slowly dissipated but it's still there, and we just give up. Ironically, we've swayed friends and family from using Zerorez as they were all waiting to hear how our experience went before having carpets and rugs cleaned. We absolutely wouldn't return the rug to have it cleaned again, as we don't trust that it wouldn't arrive back to us smelling like fake dollar store perfume and baby powder. The customer service overall was crap, and the cleaning service was crap. Totally a bust. Our rug was so much better when it was dirty!

    Call Dad - hvac - Updated May 2026

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