Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

I called Barrett heating and cooling on a Friday morning, when we woke up realizing our furnace was…read morenot working. A human being answered the phone, and I spoke directly to the technician. After explaining all the things we had tried, the technician told me he would call me back as soon as he had a time slot available, and would come by. Within two hours, I had a phone call telling me he could make a house call in 15 minutes. Brendan arrived promptly and assessed the furnace. He indicated he would need to step out to pick up a part, but that he would be back within the hour to repair it. And he was absolutely true to his word. The entire repair, from assessment to clean up, took less than two hours, and our furnace was back up and running. There aren't many repair places you can call who will send a service tech out the same day, and actually fix the problem same day. We were extremely pleased with their professionalism, and their timeliness. I would not hesitate to recommend them!

Brendan has done work for us on a couple of occasions and we highly recommend him. He is…read moreresponsive, fairly priced and does excellent work. He's also a really nice guy. We recommend him without hesitation.

Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

I contacted Call Dad due to my ac not blowing cold air. They repaired it by replacing the capacitor…read moreand that was the extent of the repair. I was charged $739.16, which was due upon completion. At the time, I didn't realize this was an astronomical amount for this replacement but my neighbors told me afterwards that I was taken advantage of because this part generally was under $50.00. I contacted the business and was told that the part was $400 and the rest was labor. I complained about amount and was offered a service warranty for a 20+ year old system, which I did not need. I also was told that the item had a lifetime warranty, which I did not ask for. I would NEVER had agreed to replacement of this part had I known how much they were going to charge me. I would have gotten a second opinion. After extensive conversation with Patrick Olszewski (field service manager), he said I would receive a refund in the amount of $250.00, which I have yet to receive. This conversation took place on 9/3/2026. I have spoken with several different people in this organization trying to get this resolved. I received an invoice (not itemized) that says I was due a refund but didn't get it. Think twice before doing business with this company. ADDENDUM: I have finally received reimbursement.

Updating after I revised my profile to indicate I actually live here, not SF…read more Outstanding. Our heat pump has been iffy since we moved in three years ago. It finally turned into an iceberg in mid-November during the cold snap (reversing valve sensor inop). It took a couple visits to diagnose, acquire parts, and fix all the issues, and Doug's team kept us updated on progress throughout. However, the best part was when James asked if the unit was still under warranty. We checked and it was, with only two weeks remaining on the covered period! So all the parts were covered and the work was completed before the deadline. Considering how much time they spent I was very pleased with the final bill. And their mindset to ask about our warranty just shows they're doing their best to save their customers money. Highly recommended! Thank you, Doug and Team!

Had them come out to check out my unit as my AC wasn't working. Charged me literally hundreds of…read moredollars ($960) not included their "diagnostic quote". Didn't end up working. Had another company come out- $250 and working. Avoid, avoid, avoid

We recently purchased a home in Weaverville NC. The home needed a new furnace and air conditioning…read more We were impressed from the very start when George came to look at the job and give us an estimate. We were more impressed when Dwight and Dave did the installation and startup. And further impressed still with Kayne in the office (personally I think she is the glue that holds everything together). You can't go wrong using this company.

From the owner: We are a full-service HVAC contractor in Asheville, NC. Please explore our website further and…read morenever hesitate to call or email us for more information. We provide free estimates for the installation of heating and cooling equipment to existing and newly constructed buildings. We are fully licensed and insured. NC License # 19442. SC License # RBH.297.

Great service and staff! Had an entire heat pump / AC installed including ductwork. Cost was right…read morein line with others we received but with a better unit. The techs were great, hardly knew they were here. The owner stopped out twice to check on progress. Everything looks and works excellent. Top notch!

From the owner: The professionals at Asheville Air have years of experience on all major brands of heating and…read morecooling systems. We provide quality work at competitive prices for homeowners, business owners, and contractors. Call 8 AM to 5 PM Mon to Fri to schedule an appointment or call 24X7 for emergencies.

First rate services. Great guys did exactly what they said, on time So good that I paid a bit…read moremore than their price, just to say how much I appreciate them.

Ductz was referred by my HVAC contractor for mold abatement. This month had Wade provide a proposal…read morefor cleaning and disinfecting HVAC ducts on both sides of our duplex rental. Wade explained the process and what options were available. Price was fair and we scheduled work in a weeks time. The structure was built 1947 and even though the HVAC systems were replaced twice since, the ducts were NEVER cleaned. They removed plenty of dust/soot/pollen and pet hair. The 2 techs were able to clean both sides in one day. I would recommend Ductz to anyone, there were zero problems, ducts/air handler are nicely clean and my tenants enjoy cleaner air.

Always prompt, and courteous. The work is excellent. I've used them for both problems and for…read moreservicing. The people are responsive and helpful.

The right hand doesn't seem to know what the left hand is doing. We signed a two year contract…read morewhich never entered the system. We had to call and spend time explaining what we had paid for. The first technician that came out was clueless he just made an appearance because he had to. Apparently he ordered a part for us which was never followed up. The year two technician (we had to call to remind them) was great, explained everything made some recommendations and said he would follow up. We called to schedule the service which included the item from the previous year. They had no clue but said for a fee they would send a technician and the window was from 9AM to 5PM to see what we needed. These people just can't deliver on any promises. Avoid them like a plague

Ok I ordered 2 mini split systems from Amazon, sold by Costway. The first one took me a little bit…read moreto get installed, yet it works just fine. The second one installed faster but wasn't charged(supposed to come pre-charged from factory). So I back and forth with Costway, they want pics, video regarding the system. handle all that and they ask me to find an HVAC Tech to come charge the system. I contact a few people, no one gets back to me. I called Asheville Mechanical, called me back within the hour! Scheduled for the next day! Showed up in the agreed time parameters, found the problem. It had a bubble keeping the system from being charged. Charged the system, was very professional. I would recommend this company anytime. Yes still working great.

We use Asheville Mechanical anytime we have electrical needs. They are always courteous and…read moreresponsive and do quality work at an affordable rate. Thank you to Kenny and the team at Asheville Mechanical!