Quality work, with lots of knowledge & experience. Nothing…read morelike previous reviews. Not sure what those reviews were about. Very personable, honest and experienced. Mention this add for April discount. I highly recommend this business.

Called requesting a quote and Harleys Handyman Solutions hung up the phone halfway through…read moreexplaining the project. Do not use this Handyman

I have used AC Williams Plumbing for close to 30 years and have had very good results. We bought…read morean older house with numerous plumbing problems. AC Williams resolved all of those and then helped us with many additions and renovations through the years. They have provided good service all along. They're helpful, effective and provide very good value.

Called and managed to temporarily speak to someone for 10 second intervals before their phone hung…read moreup. This happened 3 times. They took my email address to communicate a time for a new boiler estimate, and I never received an email or a call back. I eventually tried to call back again and no answer. I guess they're just too busy for more business.

Tim was the contracted electrician for our new home - he was awesome! Quick, efficient, and on…read moretime! As silly as it sounds, I love the way he meticulously labeled our electrical panel - it is completely legible, and I know where everything is located! Would definitely recommend!

Brian and DJ came to our new home today. There were quite a few electrical issues with our new…read morehome, built by a mobile home manufacturer. The electricians were timely and professional and more importantly straightened everything out quickly and safely. Three visits from a previous electrician didn't even identify the problem.Tonight will be our first night in our new home and we can rest easy...thanks TK electric!!!

extremely poor customer service. charges very high prices, then does not deliver on commitments.read more

Beware of this company that will rip you off…read more If you want the absolute bare minimum job done, without a shred of a reasonable good faith, this is the company for you. I do not recommend you use this company that will fleece you for an inch (literally). We used this company for moving our RV 3 miles, and paid the full amount someone would pay to take this a lot longer distance. The driver did the very minimum and took our RV from point A to point B without issue. The issue arose when he let us know it would be $150 extra to back the RV onto 2 leveling blocks. He did not let us know ahead of time that it would cost us $300 to drive 3 miles and then roll forward 1-2 inches onto these leveling blocks, so we were taken aback. The driver had also taken our blocks home which we needed to level our RV (accidentally), but was unable to return them the next day. He was unwilling to make a fair decision to roll our RV forward 1-2 inches onto these blocks, so he deferred to the "boss man" as he called it. I had called the office to see if they would be reasonable and they returned my call and let me know that they would be able to cut me a deal to have the driver roll the RV forward 1-2 inches for only $100. I let them know that was how outrageous that was due to how much I had already paid and how little they had to do the previous day. I denied their ridiculous offer and asked the driver simply return the blocks instead. It is not a good idea to hire this company if your goal if you would like to avoid getting ripped off by them.

Our tankless hot water heater suddenly stopped working and we needed assistance ASAP, and the team…read moreat Nesbitt's helped us immediately! Within 1 hour of our initial call, they got someone here and the problem was fixed. They are personable, kind, responsive, and very professional. I highly recommend Nesbitt's Plumbing to anyone in need of repair or annual service!

We have a rental property in Asheville (300 miles away) so when the tenant called on a Friday…read moreafternoon and said the bathtub faucet wouldn't turn off, we were pretty miserable. I called 3-4 plumbers and got answering services that weren't the actual store - just literally an answering service. Finally I called Nesbitt's and got a woman who actually worked for the company in question. She said she'd see what she could do, called me back in 15 minutes and said "Tomorrow morning". It wasn't a "water overflowing the tub" emergency so I said that would be fine. Then she texted me to say that it would be 10;00 instead of the promised 9:00. Who actually does that? In fact, they showed up at 9:30 the next morning, fixed the problem, and emailed me a very reasonable bill. What else do you want from a plumbing service?

We recently purchased a full cord of seasoned oak firewood from Steve. He was very professional…read moreand prompt. Being new to the mountains we are lucky to have found him.

From the owner: Firewood, trees, woodwork, carpentry, shelves, bookcases, doors.read more

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.