I would like to express how amazing my family's experience was last night when we dined at your restaurant. I have visited three times since the opening and I was not impressed. I had to wait forever to be seated then it took longer to get someone to serve us drinks. Staff yelling at each other through the kitchen window. It was a horrible experience. However, last night my family went and we were greeted immediately with a "welcome in family please have a seat". Then the waitress asked for our drinks right away. The waiter was a woman named Inez! She was very courteous and professional and treated all of us like we were her family. I highly recommend that Inez be awarded with an Employee of the Month award as she definitely deserves it! She returned to our table multiple times to to see if we were ok with everything we were served. She truly cared about getting our orders correct. She was an absolute angel and made our experience there one in which we will be back! Thank you again for not being good, but being great! You are excellent at your job and it definitely shows! 10 out of 10! Stay blessed! B. Martin read more

First time here, had breakfast with the work crew before going to the job site. The staff is amazing, very kind, efficient, patient and professional. You really get the maximum bang for your buck here. The portions are outstanding. They're pancakes are the size of a large cast iron skillet and pretty thick. The waffles are about the same size. I really enjoyed this place and will definitely be back. I'd like to try them out for lunch and dinner at some point. The diner is very casual, quiet, and "homie". read more

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Just a consistent breakfast every time, not exceptional but better than average. Clean, friendly staff and service. You walk away full with a good experience read more

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This place surprised me. My bf and I were meeting someone who is a truck driver and we met up with him here. Service was okay. Food took a little long and we didn't get the side orders until we asked for it. (We were supposed to get it before the main meal) But that's tolerable. I ordered a chicken club sandwich and they were delicious! Ambience is not something you would expect from a restaurant that is at a gas station. Probably because this is a chain restaurant. It had a cute diner vibe. read more

Black Bear Diner Eloy - Cute - Diners Near Me - Eloy, Arizona

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We had the most amazing meal, but it wasn't just the meal that was great. Honestly it was our server Inez. Oh my gosh thee most amazing service. She goes above and beyond to make sure youre experience is great! Our food was out fast her check backs were precise and shes very upbeat. Definitely will go back for that kind of wonderful food and great service. read more

Locals like me avoid this place. Place is understaffed. Orders take forever to reach the table.

Food and service were really great! Monette was such an amazing waitress. We'll be back!

First let me say, this place has only been open for 3 weeks and it is Mother's Day. Kinks are to be expected, as was a wait. My boys brought me here for breakfast. We were told the wait would be about an hour, and were prepared for that with the newness and holiday factored in. It was almost exactly an hour in when we were seated. A waitress got our drink orders as we browsed the menu. Amanda, our server took our food orders. I chose the traditional eggs Benedict, one son got top sirloin, another the Hobo omelette. Then, we waited. And waited. And waited. And ...... waited.... An hour and a half after ordering, we were getting antsy. If I hadn't wanted my eggs Benedict so bad, we would have walked out, like several others did. It took 2.5 hours after we were seated to receive our plates. I know this from the time stamps on the photos I took. Thankfully my breakfast was great. I told Amanda it was worth the wait, because I truly enjoyed it. I have never in my life been to a more mis-managed restaurant. I understand rushes and long waits, but this was beyond horrible from a service perspective. I felt bad for the staff, the servers were taking a hit and you could see it on their faces. Take out and online orders should have been stopped. People should have been turned away so that the kitchen could catch up. After the meal, the bill was a bit shocking. Amanda took my OJ off the tab. Gee, thanks. $70 bucks for a four hour experience, most of it spent waiting. I am less than impressed. If we had been warned that it would be a long wait for our food too, we might have gone elsewhere. I might go back after they have been open for 9-12 months. No promises. read more

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Substitutions including paying the difference in price for items are not permitted here. I requested to substitute pancakes for French Toast and was told by the waitress "It's not allowed here because management realized that people are figuring out how to go with the cheaper options"... I even asked if I could just have 1 French toast in place of three pancakes that come with the Volcano meal, and was told no. I then simply ordered creamy grits with cheese and a side of sausage. The grits had so many clumps and was not creamy at all. This location was such a disappointment compared to other Black Bear Dinner locations in Arizona. I'll stick with"Tags" or "IHOP". No point in traveling out of town for a mediocre breakfast or service. read more

I don't usually write reviews but my server Inez was so good and attentive to my wife and I that I will take the time out of my day to write this review. She was amazing to start we sat at the bar where she came immediately to see what we wanted to drink, despite her working multiple tables and being very busy she was so attentive to us. We are truck drivers and also dine in at a lot of black bears around the states, this experience was by far the best. She made sure our order came out exactly how we wanted. Will definitely be coming to this location again for Inez read more

Wow, I love this place took a break from driving on the road towards Florida and this was such a relief. The steak was phenomenal with the mashed potatoes, fruit and salad with blue cheese. Coffee was great even black and Carly was a phenomenal person grateful for her to serve me thank you, Jesus Christ. read more

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Amazing service from our server Inez!!! She gave us such a great experience in eating at your diner. Food was good. Thank you Inez you will be the reason we come back! read more

Service was extremely slow which in itself I could overlook. However the eggs Benedict was not what I am accustomed to. Stingy with the hollandaise, ham was extremely salty, hash browns were not normal, and fruit cup was not ripe. Overall, not a good experience. read more

2nd visit to see if they had worked out the kinks to just opening and to see if they had addressed the seating issue for those waiting to be seated, they had not Ok parking and staff remain the same 5 star. Plenty of parking and staff are friendly and attentive Here is what I am disappointed in: Spouse and I both had the 2+2+2 which are 2 eggs, 2 pancakes and 2 bacon strips which is advertised on the entrance to the building, big bold sign. There was a 30+ minute wait when we walked in at 9:30AM so we elected to sit at the counter with no wait, fine no problem. Ordered and waited 43 minutes for our breakfast. While our last meal was great this time the eggs were way over cooked, bacon was half well done and half raw and they pancakes were very dense and cake like which made them dry. Almost as if they had not been cooked enough. Make sure you have plenty of water and/or coffee to help them get down Our waiter had no idea about the special and we had to have the price corrected at the register which was no problem. Will try again but maybe for lunch or dinner read more

I love a brand-new restaurant! Everything is so clean and shiny! Excellent service from Scott with lots of support staff. They serve breakfast, lunch and dinner all day. We opted for a burger and a tri tip dip sandwich. Everything was great. They are good with special orders too. The Hubbs got a medium-rare burger with everything on the side. I had my tri tip as a deluxe (cheese, onions and mushrooms). Love the huckleberry lemonade. We were way too full to they one of the desserts but we will be back. The only room for improvement would be to get those fries a little more crispy. Glad they are here. read more

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If you're in no rush, good place to go. They probably need to hire more waiters. Place was nice and clean.

Had a great dinner at the Black Bear Diner in Eloy. I wanted to eat something light and our server, Monette, suggested the Ceasar Salad with grilled chicken. It was really good. The dressing wasn't too heavy and the chicken had a great flavor. Monette was very attentive. Truck stop diners aren't always the best. But Black Bear was beyond our expectations. We'll definitely be returning again for dinner. There aren't too many restaurants in the Casa Grand/Eloy area that are open for dinner. Rebecca F. read more

Had breakfast today 10/8 Very good the cook did a great job Service was excellent Kayla and Robere (spelling) Gave excellent service read more

We stood waiting to give our name to wait for a table for over 10 minutes. When the host finally came up to get our name she was very rude. We left. read more

This is our Goto breakfast place!! Inez is a very positive and awesome server!! Sharea as well!!! These ladies are hard working ! love the food as well! Vegetarian and vegan options !! read more

My son and I had the most amazing service and food and we didn't even have to wait long .thank you Shari for the amazing food read more

Amanda was our server & she was very friendly, professional, and did a good job! We were waited on immediately, our beverages came right away. She took our order & they were both hot & delicious! Black Bear Diner has improved immensely in their service! We will be back!! read more

Had the avocado omelet, it was great! Server Priscilla was awesome always great service and conversation!

SHAREA is awesome. Every time I visit black bear diner she makes me feel all warm and fuzzy inside. Great service.

Let me say this first Good things come to those who wait !! The wait is short but worth it !!! It's a new place but some of the best food a trucker can experience The staff is friendly but in a tight environment. Means there working there tails off because there short staff when I was there Most definitely recommend this for travel and search of great hot food Not fast food but dinner please keep that in mind Every meal is made to order read more

The service here was horrible! The waitress Ana came to take our order asked what we wanted but suddenly thought she had forgotten to bring another table something. She yelled out loudly to the other table and left us without an excuse me, sorry, or any explanation. Our grandson spilled his drink and I got up to let Ana know. I told her. She spent the next two minutes pouring coffee and tending to others needs. We left. We won't be going back. read more

I was just new to Arizona City and my neighbor recommended this diner The slowest service EVER THEN 20 mins for menu and another 20 minutes for service and another 35 mins for food and after all that the food was cold AND NOT WHAT WE HAD ORDERED AND THEN NO REFILLS ON COFFEE AND THE WAITRESS THAT WAS ALSO THE HOSTESS WAS NOT FRIENDLY AT ALL AND THIS WAS WITH ONLY 3 tables occupied and 1 Customer at counter The restaurant was clean and although it wasn't what we ordered it was good Need more staff and more friendly and welcoming read more

The place is completely redone and clean. All the employees were very helpful and attentive. Fast service. Burger was good. Very happy & thankful there is a Black Bear in Eloy ! Will be coming back often. read more

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If I could give no stars I would. This place was awful. The manager, she was rude and the server had a snotty attitude. My food was cold and tasted like it was leftover from last week. I travel AZ for work and have been to many Black Bear Diners from Tucson to Goodyear to Cottonwood and hands down this place should be closed. read more

Husband and I were at the diner at 11am on 2/1/25, ordered a couple of sandwiches and waited. At 11:30 we asked a waitress to please check on our order. We noticed two other customers that came in at separate times were served their food. That was enough for us. I sure wish we would've checked out Yelp before we wasted an hour out of our day. Also, what we noticed is that the restaurant was dirty. Then observing a waitress wiping the tables by throwing the dirt on the floor. Get some employee training and management repositioning! read more

Antonio was our waiter, dude did an outstanding job. Very friendly with a positive attitude. Food was good, had a slight issue with onions and he took care of it. Definitely recommend this place. read more

Disappointed- the first time ever at this brand. Been there 3 times and was sure it would get better. It didn't! Waiters are extremely slow even when not busy. Today was last straw. Ordered chicken fried steak and eggs. Showed up cool with no gravy. Biscuit was very hard - at least three days old. Black Bear have been my go to but skip this one. read more

Had the pot roast. It was super tender. My daughter got a side of grits, she said they were the best she's had. We had a waitress named Priscilla. We've had her 3 times now and she's been awesome every time. read more

Me and my friend came in the afternoon. Priscilla was our server and she was absolutely fantastic! Love her smile and warm personality! The coffee was top notch as well! My tri tip sandwich was enormous and tasty, will def be back! read more

we had the fish fry on Friday, brunch on Saturday. not impressed by the food or service. extremely well done burger, waffle that tasted like pancakes. over breaded fish. somewhat tasteless. bacon so overdone it would break if you tried to bite it. Short amount of staff made the waiting time to order, get your food, eat it and wait even more to get a check. Give yourself an hour to an hour and half minimum. Compared to other Black Bear Diners I've been to, this one is by far the worst. read more

I was excited to eat here as I'd heard nothing but good things about Black Bear diners. The menu tells their story, pretty cool expansion from 1 diner to 160-ish. Unfortunately, aside from the nice servers it was a terrible experience. They were out of many ingredients- bacon, ham, sausage, peppers, spinach, the list goes on. Apparently the food order was wrong. So we figured out what we could order and made it work. I ordered the sourdough melt, medium with well done French fries. What I got was the kids patty, charbroiled to the point it was inedible and undercooked French fries, lukewarm temperature. My fiancé ordered the burger medium rare and got it well done. Our friend ordered the burger medium with well done fries and brown gravy. He got the same undercooked fries and well done. No gravy. Asked for it again and it never came. The servers were embarrassed, told us that they are getting so many complaints that the managers don't even show up anymore. This is not boding well for the Black Bear name and reputation. I can't remember the last time I was served a meal that I couldn't eat. I hope the management starts paying attention and improves this place. It's bad. read more

Looks clean. No service. Not busy, but took a while to be seated. After that, no one came to say hello or bring water or take order. After 15 minutes, we simply left. No one seemed to care. Not like any BBD we've ever been to. Good luck! Sorry can't talk about food. read more

Newley opened. Service was good but only 1 server... poor lady was running. Manager didnt come out to help until another customer got upset and called them out to help. Food is always good comfort food. I stick with the breakfasts. read more

The food was far from great although the burgers weren't bad they were cold as well as the Mac and cheese. On top of that the drinks were not carbonated and I could not tell the difference between the Dr. Pepper and the Root Beer. Half an hour for the food. The price was high and the food was cold, don't think I'll return there anytime soon. read more

Went here for Easter brunch with family. Got there at 10:00am. Seated promptly. Waitress greeted us quickly. Took our orders. We were offered refills once. Waited until 11:00 and still no food. Never saw our waitress again. Never given an explanation what the hold up was. Literally everyone seated was waiting for food. Four servers were standing around in the kitchen. Several tables walked out. We paid for our drinks and left. Very disappointed. We were expecting a wait being a holiday. But seriously, you can't offer refills or come to table and give us the option of waiting or leaving? I would have been happy if they offered some pie while we waited. Will not dine there again. read more