We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

look no further; these guys are the best. Honest, knowledgeable and very friendly. They even made…read morea simple repair on my cell phone at no charge because it only took a minute. A great experience every time!

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

"Wow, you are a god!" These were the only words I could think of when Henry of Computerniks told…read moreme my Asus VivoBook 17 was up and running and not going to be another "pizza box holder" in my collect over the years. Fast, diligent, courteous, knowledgeable and truly skilled. Oh, did I mention very reasonable and an honest businessperson. Just outstanding!

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.