I've been here before, a few years back and had a less than pleasant experience. I decided to try again. We walked in and were immediately greeted. The restaurant was clean and well organized. This time service was very good (well done, James)! Our server was sharp and very helpful, making frequent stops while we dined. I split the shareable BJ's Favorite shareable sized pizza and it was very good! We had some soft drinks and I also enjoyed a Lightswitch draft beer. It was excellent. I'm hoping this is a sign that this BJ's has gotten it together and I hope to come back soon. read more

Its so unfortunate that this restaurant has gone downhill with its staff. It's such a lovely put together restaurant, good aesthetics, and great food. Unfortunately, we have in the past couple of months, sat down inperson and ordered takeout, and both have been a bad experiences with how long food has taken. We definitely understand it can get busy on the weekends, especially when sport games are on. But how you run a restaurant is everything. Taking care of people who were there first and making sure to take care of them before you answer and seat more people. If you see your orders are an hour behind, please stop taking to go orders and stop sitting people and let your poor kitchen staff catch up. I understand you want to get as many orders as you can, but it's so sad to see you stress out your kitchen staff back there because they are swamped with orders. Even if you took 20 or 30 minutes to stop the flow of things so your team can catch up will make a huge difference. You don't wanna ruin half of your customers experience those nights with only missing 4 or 5 customer calls. I really hope the manager sees this and can improve! We would love to come back , but very scared too! lol You promised a 20-30min pick up time and it took over 70mins to get our takeout of 2 side salads, 1 soup, and 1 burger. (3 of those are pretty much premade) maybe more kitchen staff? Or if your short staffed make sure miss Sue up front knows that so she can chill on sitting people and taking calls. Miss Sue if your the manager, please help yourself and your team. Thank you! read more

Me and my girlfriend went to the establishment to celebrate her friend's birthday and when we got there, we waited about 25 minutes to be seated when we already had a party made and then once we got seated, it took about another 10 minutes for a waiter to notice us and to take our orders we then ordered and it was about 20 to 25 minute wait and when the food came out, it wasn't even good. Some of our food was cold. Some of our food didn't even come out with the original order and the serving sizes were absolutely horrible and the chicken especially tasted very disgusting and I left with an upset stomach and not feeling well. Overall, this was a bad customer service and also our waiter was disrespectful to our party. read more

Was in the Toledo area visiting family and decided to grab a bite to eat. I was surprised that on a Sunday afternoon it was not that busy, we were able to get a seat at the bar quickly. The restaurant is very spacious and clean. The bartender was very nice and helpful, I ordered a Sangria and he made it perfect. He gave my husband plenty of suggestions on beer. We both ordred the Kickin Fried Chicken Sandwich and it was big and good! read more

See all

The ambiance at BJ's is upscale bar & grill, but on the casual side. It's located near Franklin Park Mall, so it probably attracts some shoppers. I was there with a group of people after seeing a movie at the mall. I had a chicken taco in pita bread. It was served with a tasty pico de gallo that was very fresh and delicious. There wasn't a lot of chicken, but what was there was good. Our server was very nice and efficient but it took a while for our food to come out. The person seated across from me received the wrong order and didn't receive the correct order until everyone else had finished their meals. She wasn't charged for the meal, fortunately, but it was a shame that she had to sit there while everyone else was eating. Overall, I would return and recommend BJ's. read more

BJ's Restaurant & Brewhouse - Chicken taco in pita bread with fries and a side of Greek dressing - Breweries Near Me - Toledo, Ohio

Return visit with family. The salads were not good. My daughters did not finish there's. Service was slow. They need to get consistency on the food preparation and quality. Nice interior with ample space and large bar. The location is ideal with lots of traffic and visibility so this chain needs to improve its food . Update on recent visit. Prices have increased dramatically. My pizza was nothing but crust with scant toppings. 24 dollars for dough. Drinks too expensive and small. The service was fine. It's the overpriced mediocre food. Not going back. read more

Very nice trendy eatery. Didn't drink, but enjoyed our food and the service was more than acceptable. The highlight was the Pizookie dessert!! Got it cause it was on sale on Tuesdays (we usually don't get desserts). It was awesome!! My wife said "maybe I'll have a bite"....but after she RACED me to finish it, I think she actually said "maybe I'll save you a bite!" Lol. Would go back again...on a Tuesday! read more

Visited BJ's for a birthday. No complaints from anyone at the table! Fast and friendly service and delicious food. Inviting atmosphere. I tried everything on the table besides the double bone in pork chop (which was HUGE). However, it was tender yet cooked thoroughly. Both steaks were tender and flavorful. The salmon was fresh and as good as it looks in the picture!! The Jambalaya is very flavorful and spicy. Shrimp scampi, great sauce. I even started putting the sauce on my mashed potatoes and vegetables, lol! My tipsy snowman drink (amazing). I had two. If this drink is called something else outside of the holiday season, please let me know so I can continue to order it. Thanks, BJ's! It's always an enjoyable time! read more

See all

I was SHOCKED at how busy this place was on a Tuesday. Not sure if it was because of their $5 Pizookies or the excessively large party that came in before us but we waited 30 minutes for a table. Not terrible especially during dinner time, that's to be expected. I guess that shows you that this place has good food though. Definitely get a reservation if you're going around 6pm. I hadn't been here in a while but I've always enjoyed the many options they have for everyone and every craving. The food never disappoints. The staff was very friendly and seemed to work well together seeing as it's such a huge place. After we got to our table the server was prompt and got us everything with great timing. I was VERY disappointed that the one item I came for (Tri-tip) was out of stock though, I came for my birthday and that was a huge disappointment. If you've ever had one thing in mind when going to a restaurant and then they don't have it... it's sad. Despite this everyone enjoyed their plates (I finished mine-the ribeye, veggies, and baked potato). There were a couple miscommunications but I couldn't be mad at the server (I wish i remembered his name) because it was packed and he did great otherwise. Plus being in food service myself for years I understand how that goes. Definitely will be back and recommend it to everyone! read more

Service is lacking. We came at 7pm on a Saturday (I understand it would be busier) We got seated after a 15-20 minute wait which was not bad! After being seated it took 10+ minutes for anyone to even come over and see us for the first time. We ordered drinks and our food at once. I mentioned to our server we wanted to over dessert and she said she would come back to get that order once our food was delivered. We waited 45 minutes for 2 meals- two tables next to us who had a different servers and ordered after us got their food and drinks before us. We got our food and everything came out as expected and was very yummy. However, we had finished our food before ever checked on again. We were out of drinks for the entirety of our meal. At that point another server came over to check on us, took our drink and dessert order and cleared our plates. Overall, food and patio were great but we waited way too long in my opinion for service and food. I have been here multiple times and have felt this way about the service over and over. Don't think I'll be going back to this location. read more

Friendly staff but we were seated and no one came to take our beverage order or greet us. The manager finally came by and took our drink order, and said she would send the server over. The problem at this restaurant is that there seemed to be enough staff...restaurant about 1/3 full, but we still couldn't get service throughout our meal. We ordered the wings as an appetizer and they never arrived. Server came by and said they no longer had the Asian chili seasoning. And we had to pick something else. When the wings finally came out, there was no dressing and we never saw our waitress to ask for any. We also never got any appetizer plates so that we could eat the wings. Service takes forever and they're not intuitive about you needing a plate or silverware or any of those things. As I said, the manager and servers were very nice. I just did not seem to move with any speed or efficiency. I personally thought the food was average, a little on the expensive side, which would normally be fine if it wasn't for the abysmal service. I don't recommend this place if you're somebody that wants a drink refill or a plate to eat off of. *** I'm updating this because BJ's did reach out to me promising to take care of the situation and even offering a gift card to take care of our next meal (something I did not ask for but did appreciate so that we could give them a try again). Unfortunately, and not surprisingly they never sent the gift card. And from what I can tell, no follow up so I will be changing it to one star. I don't like doing that, but don't make promises you're not going to keep. read more

Decent service despite being busy. We went for a pazookie. They were sold out of the one we specifically went to enjoy, so we ordered a different one. It took a long time to get it, but overall I would recommend this place. It's a busy place and super cold. But clean and efficient. read more

Good food, good service, and a great beer selection. It's about as good as it gets for a chain spot. It's got a nice vibe, a decent menu and some great happy hour specials. They have one of the best wedge salads in the area and at a great price. Def worth a stop read more

Our waitress Andrea B. was very helpful! She offered suggestions, and tastings of a wings sauce & a beer, so that I could make the right decisions. We enjoyed our food and the beer. I had boneless wings, fries and a delicious wedge salad. My husband had salmon for the second time. We really enjoy the food! I've visited four times & my husband three. We will be back! We visited January 4 2026. read more

Master of nothing. BJs is a chain. The Texas and California locations are a little better. They have a large menu but nothing is consistently good. I just got some chips n queso this last time. Clumps of cheese like it wasn't cooked all the way. Got a California flatbread to go last month. Had to put it back in the oven at home. It was doughy. The service at the bar or at tables is good. Every time I have gone it's 3/4 empty unlike other locations which are packed from happy hour on. I really feel like they need to cut the menu in half and specialize in something instead of having a little bit of everything. If I'm in the neighborhood I would stop by for maybe an appetizer and a beer but that's about it. read more

See all

Stopped in with my 6 year old son and the staff treated us like were the only 2 dining in the restaurant. Stephanie was extremely attentive. The manager Mackenzie checked on us multiple times and made my shy 6 year old really enjoy being somewhere other than the toy store. Thanks so much and we will be back soon. Oh yeah...The food was excellent as well. read more

It's not that BJ's is bad, because categorically it is not. But it's also not good, at all. Full stop. Not good. Completely generic, the menu has the traditional American-chain "try to please everyone" approach, with pizza, pasta, burgers, salads, globally focused apps.... you name it, they have it, and all of it is average at best. None of the dishes shine from a flavor perspective, and everything is weirdly bland. That said, all items are technically prepared with textbook accuracy that makes you wonder what was lost in translation, but can likely be blamed on low quality, off season ingredients. With a staff that offer up welcoming smiles and eye contact that make you wonder if they know something you don't, you'll notice a dozen or more servers and staff swarming around the floor, as you find yourself curious where the heck your own server went. During a recent visit, we only saw ours twice, once to take our order and once when I waved her down with my credit card. Long story short, avoid if you're in the mood for good food and a memorable experience. read more

See all

Stopped in during happy hour before a movie. Sat at the bar and had drinks and appetizers. Waitress was awesome and the food, Sliders and Chicken Pot Stickers were really good. We'll definitely stop again. read more

We have always enjoy dinning here so this was unexpected. Service was great as the restaurant is always clean. Orders were taken and delivered in a timely manner. My wife ordered the Jambalaya her favorite . I ordered their rib eye steak which was highly recommended. I ordered it medium rare and it was cooked to perfection. The problem was it had to be one of the worst cut of meat I've ever had. Nothing but gristle and the baked potato was cold. Something I never do I sent it back. My compliments to the restaurant is both the kitchen manager and the restaurant manager came over to apologize. However the second dinner was better as far as the baked potato was hot and the steak was better but I only ate half the steak. Same problem, it was grisly. Then our waitress had to adjust our bill because we were still being charged for two steak dinners. Our waitress was awesome and we will go back but I will never order a steak dinner again. As a retired chef I felt they should have at lease our coped drinks which were sodas off our bill. read more

bartender did amazing on the martini, however when we ordered a beer we regularly get it was the wrong beer poured, we were told to deal with it as it was the "correct beer poured." it was not. server was barely attentive and the new dessert barely had any toppings. looked nothing like the photo. wont be coming back. usually love bjs. read more

BJ's Restaurant & Brewhouse - Dubai chocolate espresso martini - Breweries Near Me - Toledo, Ohio

Me and my family travel through Toledo, and we decided to stop by Bjs brew house. Are server Heather was amazing. She was friendly and very attentive to me and my family needs. We will be back thank you for the great service . read more

Received a gift card for my birthday and decided to use it last night. Staff was plenty and all were friendly and attentive. Place is bigger inside than you would think. Ordered the prime rib special. It was alright but a little too fatty if I'm being honest. Sides were okay. Chicken tortilla soup needs more tortillas. Star of the show was the pizookie. Beyond amazing! Warm and fresh with so much flavor. We would instantly come back just for those. read more

I liked the atmosphere, our service was a little slow, and I wasn't overly impressed by my burger, I ordered medium and it was well done, it wasn't juicy nor was it hot. My friend ordered the chicken parm, he said it was very good, but the pasta looked like it sat under a heat lamp for too long. His chicken looked nicely cooked but, the red sauce looked dried out to me! Sorry, but, I don't think I'll be going back. read more

My wife and I went out to eat at BJ's we looked at the menu and saw this beautiful looking ribeye steak. I asked the waitress if the steak you get looks like the one on the menu she said yes I just had one last night and it's very good. Well we got our steaks, medium rare, and we couldn't even cut them to see if they were cooked correctly. They were all grizzly and you couldn't even cut them with a knife. We told the manager and she took one meal off, but only gave me 20% off the other meal therefore we won't be ordering steak at BJ's anymore. read more

The service is a bit slow. The food: The menus is pretty extensive...it's not 'Cheesecake Factory extensive,' but it's extensive. A huge menu is often suggestive of a "Jack of all trades, master of none" situation, but I'm not so sure that's true. I can't tell you everything I, my family, or my buddies have ordered, but I honestly can't think of anybody who was really truly unhappy with their food selection. I'd probably go elsewhere for my pizza, though. The service is a bit slow. The atmosphere: Clean and comfortable. Outside, there's a small-ish covered patio with a glass "fire table," and about 7 to 10 tables. Inside, you barely notice the plexiglass shields between the booths. The service is a bit slow. The beer: The beer list is pretty damned large, and seems to be well curated. BJ's brews their own products in 5 small breweries throughout the west, and ships it up to Toledo. On the beer menu, there's usually about 7 or 8 local brews. The service is a bit slow. The service: It's a bit slow. But it's always been friendly and accurate. I don't come here when I'm in a hurry, and either should you. If you're in a hurry, you shouldn't come here, because the service is a bit slow. 5 stars! read more

See all

The food was amazing, as it usually is. I had the Philly and my boyfriend had his favorite Parmesan Crusted Chicken. The avocado eggrolls are one of our favorite apps and of course finished with a pizookie. We sat at the bar and the vibe and service was great. Stefanie was our bartender and her lively personality made it a great experience. Will be back! read more

Eat here somewhat frequently lately. Great lunch chicken parm. (Ask for your complimentary garlic knot) a little slow for lunch but worth the wait for food quality and taste. Ambiance is fair. We do not drink alcohol so not into the bar scene and they frequently want to put us up near the bar where its noisier. Otherwise solid 4.8 outside of the ambiance. I am looking for my dream restaurant - quiet ambiance with mid scale food options ( not my own kitchen) read more

BJs Restaurant & Brewhouse is one my frequently visited spots. If you're looking for good quality food then BJ's is a great place to check out in the city of Toledo. I have tried a number of things on the menu, which have all been delicious. I normally get the steak and chicken with green beans and rice, or like today the turkey burger with fries and boneless wings with signature sauce. I love that you have the option to sit outside by the fire, at a table inside or even at the bar. Drinks are good as well and food is always fresh and accurate. I would definitely recommend stopping in and giving it a try. They also have amazing deserts!! read more

See all

Haven't had much of their regular entrees but their pizookies are amazing!! Wish they had more vegetarian options in terms of their menu.

I don't know why this place gets a bad rap besides being a little pricey which it lost a star for. The healthy "enlightened" menu options are outstanding and fit in my eating plan. The lentil soup is so good I get some to go after my meal. The food is always hot and delicious, and we've had nothing but great service here. It's a regular stop for us now. read more

See all

It's not a bad restaurant for being a chain. The menu is diverse. Anything from seafood, steaks, wings, pizza, Asian and almost anything else you could want. I had the Ahi Tuna salad and asked for no wanton crisp on it. Low and behold it had it in it, but it was covered in the bottom of the lettuce. Plus, it only have 4 pieces of the tuna on it. I figured for the price, there would have been a better portion then less than 2oz. My wife had some sort of chicken dish with rice on the bottom and she said that half the rice was crunchy. One of the people we were with got a mushroom burger and said it was really good. Two of the other people in our group got a make on chicken Parm with broccoli. They said the chicken was good, but I looked at the broccoli and could tell it was over cooked by a minute and a half. The waitress did a good job, nothing great, nothing bad and I would call it average service that you would expect. I will mention this though, it was COLD in there. I know it's winter, but holy cow was it cold. We all kept our coats on and the others in the restaurant had there coats on as well. Not sure if the heat was broken or what, but holy iceberg! Overall not bad and not great. I would only go back if someone asked or said that's where they were going. I think the menu is just way to big to make anything really good. I would narrow it down and concentrate on making those things above average. read more

It was a dreary gray day and we just wanted to try something new. First impressions: very nice ambiance, be warned it's typical Toledo bar set up, but nice , new and modern. Lots of screens, lots of sports. A very nice menu with lots of selections. Pastas, derp dish pizza( yum) , burgers, streaks and chicken. We ate off the lunch menu $12 specials, my wife had the mini deep dish pizza and tomato snd mozzarella salad. She said both were very good, the salad especially, but her pizza was good too but a little uneven with the toppings do one quarter of it was just dough. I had the chicken parm lunch size, and was impressed, smaller serving of well prepared pasta and smaller breast , both were tasty and well prepared, good flavor and texture, obviously freshly made. I would recommend BJ's 100% and look forward to trying for a full dinner very soon read more

Awesome service from our server and bartender Stephanie W. She was attentive to our needs and has a great personalit. She was very helpful and AMAZING!!!!!!! read more

The food is mixed. My chicken was delicious but next to no sauce on my sandwich. The fries were nothing to write home about. The coleslaw lacked any flavor. My husband enjoyed his burger but said it lacked sauce as well. He did enjoy the Oktoberfest beer. The decor is fine but is aging. The staff was nice and efficient. read more

-Thoroughly enjoyed our deep dish all-meat pizza. Flavorful, crispy, lots of toppings. -Service was fantastic!! Emma was delightful. -A bit cool for my taste, I'll bring a sweater next time. Restaurant was clean, clean, clean! read more

Food was good. My French dip could've been hotter, just warm. Our waitress was also training several others and forgot us once. Nice place and we're going to go back. read more

Great spot in a good location. The drinks at Bj's are as good as the food. I would recommend the sparkling sangria for anyone who likes sangria and champagne. It was delicious and one drink is enough. The tri-tip wedge was a great lunch, super filling. It's approachable American food done right. I would recommend it to anyone in the area. We had great service and loved sitting outside. The patio area is super big and accommodating. read more

BJ's Restaurant & Brewhouse - Enlightened Mediterranean Chicken Pita Tacos - Breweries Near Me - Toledo, Ohio

See all

Came here with a friend while up visiting for the day. I had never heard of the restaurant although it appears to be a chain. It's a huge wide open dining space which is nicely decorated. We were seated promptly and the hostess was quick to try and accommodate my friend on crutches by offering her a choice in seating and making sure it would be easy for her to navigate. Our menus seemed to have just been wiped down as all of the pages were wet and there was an odd musty odor. The menu is vast!! Honestly there were too many options. I believe the menu held over 20 pages! We ordered and our waitress kept u updated on our arriving food. The steaks were good but I ordered a medium well done steak and got a medium. Wish they'd have you cut into the meat before leaving the table. The mashed potatoes were amazing!! So good. Dessert time came and we ordered the baked beignet. They send their orders to the kitchen with an iPad device so it's very quick. I asked about their famous pizookie and we then decided to order that. Ended up with 2 desserts. It was the highlight of the meal!! Our pizookie was delicious. Warm cookie with ice cream on top. A must try!! All in all a mostly good experience and I would try again. I was concerned about the wet floors leading to the bathroom as my friend on crutches had a difficult time navigating to the bathroom with it being so slippery. read more

BJ's Restaurant & Brewhouse - Beignet - Breweries Near Me - Toledo, Ohio

See all

I wouldn't say anything I've had at BJ's wowed me. But they have a large menu so there's something for everyone. Pasta, burgers, pizza, chicken, the list goes on. But that's probably why it's all OK, and not great. The beer selection is pretty good, too, although there's a lot more of their house beers than I'd like to see. More local crafts would be better. Not that their beers are bad, but they aren't anything special. read more

Really nice place, the host that led me to my seat was so sweet. And my waitress Biana was an ANGEL. she helped me make my boyfriends birthday a memorable one. We had a movie to catch 40 minutes after we sat down and we told her that and she really worked with us. Got food drinks BURTHDAY pizookie all in and done within the 40 minutes. My boyfriend had a great birthday dinner.Seriously a great experience thanks to Biana! read more