Skylar is the best server and the food is amazing!!! we Have not had a bad experience here. highly recommend.

i loved this restaurant!!! our server, emily was really nice and sweet, and there were vegan options as well, the nachos and pizcookie was amazing! the atmosphere was amazing as well, and was just a warm, comfortable, amiable place! read more

Food was great. We were a party of 8 we were seated right away on a Friday evening. Server was great. Places looked clean. read more

BJ's Restaurant & Brewhouse - BJ's Wagyu Burger - New American Near Me - Polaris, Ohio

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45 minute wait, lost name on list, spoke to manager, poor communication, kitchen closing due to being overloaded, terrible customer service. Left very disappointed. read more

What a nice surprise... We had not to BJ's Brewhouse before so we figured we would give them a try. This turned out to be a great choice. The restaurant decor gives off an upscale brewery vibe except it is very bright inside which I really liked. The staff was friendly great - our waitress Mandalynn was a Rockstar. The menu is vast along with the beer selection. The food was good. I had a brisket burger which was delicious with fries which were average. Wifie had some sort of Mediterranean chicken bowl off their special menu which she enjoyed. We both ended dinner with a pizza cookie desert which was really good. I liked this place.. The experience was spot on - great service, good food, nice environment, and reasonable prices. I love BJ's. This is worth stopping back to. read more

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The menu is incredible! Everyone SHOULD be able to find something they like. Made the mistake of going with a group of 8. Our appetizer didn't show up. Had to ask for it again. It came cold. I ordered a deep dish personal pizza and I was afraid it would take awhile to cook and might hold up everyone's food. But not to worry, everyone else got their food ok. Waiting as long as I did, I should have had a hot one, but no! It wasn't even close to warm. We may try this again with just my wife and at a slower time, but I'm not in a hurry. Service was good. read more

We've had mixed experiences here in the past, but I decided to give it another try since my husband usually enjoys it. Unfortunately, this visit didn't go well for any of us. Service was lacking from the start. One of our meals, a grilled chicken sandwich, came out incorrect and had to be sent back. When it was remade, the fries were cold. My husband ordered a supreme pizza and said the dough had no flavor at all--he didn't even finish half of it. My daughter had the chicken Parmesan, and while it was edible, the sauce was very runny and she rated it a 5/10. The only positive was my toddler's chicken tenders, which she did enjoy, though they reminded us of Dairy Queen. At that point, we honestly felt we should have just gone there instead. To top it off, the lemonade was extremely tart, and no refills were offered. Overall, it was a disappointing experience and not worth the time or money. We likely won't be returning for a few years! read more

One of my favorites for sure. The Brussels sprouts are top tier. The chips and guacamole was pretty nice but the star of the show was the monster cookie skillet. Unbelievable. Service was ok. No wait on a Friday night which was nice . Nice vibe with sports on the tvs. Brussels sprouts 10/10 Tri Tip 7/10 Monster skillet 10/10 read more

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I got the Santa fe salad with chicken it was huge. It was delicious too. If you become a rewards member you can get a free Pizookie - so delicious!! read more

BJ's Restaurant & Brewhouse - New American Near Me - Polaris, Ohio

Costumer service is great server did her job. food not so much. McDonald is cheaper and at least you get decent food. read more

BJ's Restaurant & Brewhouse - Tested really bad. Chicken dry and fries had more oil than my face. - New American Near Me - Polaris, Ohio

Took my mom here tonight. Two appetizers (chicken pot stickers and cheeseburger sliders) 2 white wines and a bottle of miller light. Over $77 with tip. I'll never be back . read more

pretty decent restaurant in polaris. it's a large restaurant, so my group of four was sat pretty quickly on a tuesday night, despite so many other people there. my favorite appetizer here are the buffalo bone-in wings. this time around, I had the boneless lemon pepper and buffalo. both were pretty decently filled with chicken, and the sauce/rub was good. wish I didn't order the salmon -- the rice had no flavor, the sauce was a little strange, and the fish was just a slight too fishy for me. pizookie trio always takes the cake. the cookies and creme one is superior. read more

BJ's Restaurant & Brewhouse - Atlantic Salmon* - New American Near Me - Polaris, Ohio

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All of the food we received was cold and not fresh at all. On top of that, we were still missing multiple items from our order, even though we paid for everything. The burgers also came without any bread/buns, which made them basically impossible to eat as intended. Overall, the order was incomplete, cold, and not prepared correctly. This was extremely disappointing, especially considering we paid for a full meal and didn't receive what we ordered. read more

Food great ambiance calm setting service was also great. Can't complain was a little busy . read more

BJ's Restaurant & Brewhouse - California Chicken Club Sandwich delicious - New American Near Me - Polaris, Ohio

Food was yummy, got carry out, held up very well Good service from personable bartender A little chilly, but it was 90+ outside (felt good) Great selection of food and drinks read more

Had the chicken Parmesan tonight. Huge portion of chicken. Was cooked perfectly. Wedge salad crisp and tasty. Adding this review to recognize the chef that did a GREAT job tonight! read more

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Was told it would be a 45 minute wait. At the hour and a half mark we were told we were still 4th on the list. Sat there another ten minutes and watched 6 tables get seated. Never got to try the food never going to go back. read more

Our first time trying any of these locations. The beer flights and drinks were great and the variety was amazing. My husband ordered the steak medium rare, it came out well done but they quickly and happily remade it and it was great after that. I got the chicken sandwich, nothing special but good. We got the cookies and cream pizooki and it was absolutely amazing, I understand the hype now. The restaurant was very open and allowed for good conversation. Will be back read more

Robin our server is amazing! She took care of us. She made sure our food is good! Our drinks were filled! Overall top notch! Our burgers were on point! Highly recommend! read more

The food was poor and so was the service. When we walked in it was not busy but we waited to be greeted for a couple minutes and the lady didn't look at us at all when she finally did. We hoped the food would be good and worth while but we were wrong. Do not recommend. The only thing keeping this place afloat are the pizookies. read more

Went to BJs with a group of 8. They were able to accommodate us without issue as it was not very busy. There were several empty tables in the bar and dining area. I was generous with a 3 star review and that is because of our waitress. Good: Our waitress was amazing. She was attentive and friendly. BJs has good options for happy hour. Not so good: The greeter/hostess was less than pleasant. I felt like I was bothering her asking for a table for 8. Borderline rude. Ordered spinach artichoke dip and it came out cold and didn't have much flavor. The broccoli cheddar soup was not the greatest. The flavor was bland and too thick and it was cold. Wedge salad was okay. Steak was tough and raw in the middle (had to take it home / cooking it myself). The burgers were just okay with a minimal amount of fries (for the price and what you get was terrible). I've had much better burgers elsewhere and for less. Overall, I was not impressed with the food at BJs. For the amount of money spent, it was not worth it. I suggest going next door to Mimi's Cafe. read more

The food at BJ's is great. Your typical American bar style food. Overall everyone in my party of 7 enjoyed their food and Pizookies. 2 of our orders were incorrectly prepared however we decided not to make a fuss. The only major issue is with the service. From the moment we walked in we were met with a host that seemed bothered by our groups presence and dismissive when we requested a table. She proceeded to defer us to another team member. Once sat we felt that our server wasn't very attentive and then provided incorrect receipts to our party.After she fixed them the first time we tried to inform her that they were still wrong and she was extremely rude to us insisting that they weren't wrong. Ultimately we settled the discrepancy amongst ourselves but it would have been nice if she was more receptive to our needs. It was noticeable that there was a shift in how she treated our group verses other parties. Likely will not return solely because of the poor customer service. read more

My family's experience from start to finish was horrible. It took 10 mins for us to be seated and once seated it took another 10 minutes for a waiter to come to the table for us to order drinks. The staff all seemed to be confused and distracted and the service was not good, but we decided to stick it out. Once our food order was placed it took 45 minutes to get our food, which was wrong by the way. We didn't bother sending it back because that would have taken even longer. 3 out of 4 meals were lukewarm and just not good. My burger was over cooked and dry. Overall it was not a good experience for my daughter's birthday. I will not be returning! read more

If you've ever been to BJ's and were surprised at the size of their menu (it was MANY pages long) - please be advised that they have a new menu that is dramatically slimmed down from the old menu. I'm not sure what was eliminated from the old menu but the new menu still had all my old favorites and was much easier to navigate/ Not as unwiedy as their old menu. As usual, the service was excellent. My go-to favorite at BJ's is either one of their burgers or pizza. On this particular visit, I started off with a wedge sala (they make a wicked wedge salad) and my wife had a house salad. We both had a burger and fries - my wife had the Hickory Brisket and Bacon Burger while I had the Crispy Jalapeno Burger. On the night we were there, the burgers came with free refills on the fried. We both topped it off with one of their house brews. Great food and excellent service. read more

Ok so we sat at the bar to watch the game! Bartender was great and service was good. We ordered a California chicken club and sliders. Oh you want sweet potato fries that's an up charge! I get it but they cost the same - why an up charge. No big deal. Then- oh sorry we are out of SPF- how about onion rings- sounds good. Sorry we are also out of onion rings so switch back to fries! All good. Sliders are supposed to have lettuce, onions and pickles. Came out with just cheese on them. Oh sorry we are out of everything. Wait my club has lettuce on it ! Sorry will get you some! In the end they did not charge us for the sliders! How can a restaurant run out of pickles, onions, onion rings and sweet potato fries! Seems like a lot of the old Polaris places are just going down hill. read more

Great food and service. My meal was fish n chips excellent. Great beer selection as well.

Long wait, service = slow, food = slow. Restaurant was busy when we came in but as the ravens game ended it cleared out giving us hope things might speed up......nope.. got our food 40 min later and it was cold. Sat in the bar area to get a table quicker too.... Total joke. Manager should be fired read more

BJ's Restaurant & Brewhouse - a view of the bar - New American Near Me - Polaris, Ohio

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We started off with our favorite AHI POKE APPETIZER. It was good but the chips were burt. Very dark brown, tasted burnt. The waitress went back to kitchen for only new chips. Chief told her to tell us they cook them all up one time a day which they burnt them earlier, so they were room temp to cold and burnt flavor. They said can NOT making us a new fresh batch. So we paid $15.49 for burnt tortilla chips & the Tuna. We ate the tuna only. Horrible customer service. Shame on you BJ'S. You should treat your customers better. I will NEVER get this dish again if your chief continues to burn the chips. First time ever with burnt chips. Horrible. Im a awards member. We eat there a lot. We will stop if you feel that is acceptable. read more

Gluten free pizza was EXCELLENT! I am not a fan of thin crust pizza, especially onesike a cracker but this thin crust is soft and enjoyable! The chicken wings are excellent. The way the bar is set up is gorgeous. Idr her name but our server great and the food was fast. read more

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Let me tell u about the most enjoyable dinner with a TOP Notched server named Rob. Being a former server of seven years I have never encountered someone with such talent/soft skills. This man truly enjoys his career that he has chosen. Not to mention my steak was super moist, to perfection, and scrumptious. The past three times I had visited this location it was terrible, therefore I am glad I stopped in and gave them another try. So in a nutshell, if you've had a bad experience in the past here, go back now I bet you'll be surprised!!!! Seems like they have someone else on board saying that things are done correctly. Rob even Gabe has a Pazooki on him because of her terrible experiences before. Hats off to our whoever cook my steak. Nice job! Thank you Rob you are appreciated and we will be back to visit you soon. read more

BJ's Restaurant & Brewhouse - Entertaining sketches from Rob. - New American Near Me - Polaris, Ohio

A regular stop for our family! Menu with lots of choices (including kid options), easy parking, and good service. I don't drink beer but they have a large selection. The pizza has a unique taste probably because of the fluffy crust and seasoned tomatoes. Pizookies are amazing! My favorite is the triple chocolate! Kids love the chocolate chunk! read more

BJ's Restaurant & Brewhouse - Triple chocolate mini pookie - New American Near Me - Polaris, Ohio

The menu has good options. The food was good but not a wow meal. The service was okay. Our server seemed more about an agenda of some kind of promotion. read more

Again this place amazes me regarding their inept work ethic and quality control. Deliver order - no ice cream on a root beer float. No sauces on Buffalo wings. I've given up ordering pizzas from them because they now put a ton of raw onions in the sauce. This place is a management tire fire. I travel a lot in businesses and those other BJ's. pass as a legit restaurant. This is an abomination of a food service that should masquerade as a construction gut truck. I don't know how you make your rent and the owners get what they give. read more

I was pretty disappointed with our experience here. Our server was very forgetful, we had to ask for everything at least twice. She forgot to take our order, bring our drinks, bring refills, etc. the only items we received in a timely manner were items other employees brought to the table. The food was generic and bland. I did enjoy the avocado egg rolls but the dipping sauce didn't seem to go with it. There were a lot of beer choices, but very few fruit beers or sours. All in all, $100 for myself and my 2 children is absolutely ridiculous for the quality of the food and the poor service read more

BJ's Restaurant & Brewhouse - New American Near Me - Polaris, Ohio

This is the second time I have been to this blasted restaurant where they have been out of something for one of there signature menu items. It took an hour to get our food, and another 20 minutes to get my food after half the table had theres. It's pathetic. I am not impressed with the service. Will more than likely not return. read more

This is the second time we have been to this restaurant and all of their seasonal beers were unavailable? Why advertise them all over the store if you don't have them? Also they had several menu items that they were "out of" as well. Again. What is the point of the menu? Just tell us the few things you have and let us pick. On a positive note our server was great and very apologetic for all of the items that were unavailable. That's the only reason they get two stars. The food was meh. Steak was supposed to be medium rare and came out medium well to well. Other dishes we ordered were ok but nothing amazing. I want to keep coming back but you are making it hard.... read more

Went to BJ's brew house on Monday to check out their Happy Hour, which runs from 4-7 in bar area only. Their house made beers for happy hour are 5.00, we chose the jerry burst, which is the Brewhouse blonde mixed with a berry juice, served ice cold and refreshing. My wife chose avocado egg rolls and chips and guacamole and salsa, which is $4.00. I chose mini deep dish pizza you get to chose 4 toppings for $7.00, and I got Caesar salad which is called a starter salad for $5.25. The service was a bit slow but she was busy. We haven't been to BJ's Brewhouse since covid nice to see the full menu back. Might have to come back soon and check out some new menu items read more

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I went to the Polaris BJ's after lunch rush, I walked in & told the hostess 1 person. She did NOT look up & just pointed to the bar area, NOT speaking or handing me a menu. She just rudely pointed like I was bothering her. I sat a table in the bar area & sat for 4 minutes, nobody came to my table. I thought maybe they don't realize I need waited on because I didn't have a menu in front of me. So I went up to the hostess & requested menu, she huffed at me & told me my server would be right with me. I grabbed a menu & went to my table. The server came over took my drink order & food order & I never saw him again. The only way I paid for my meal is because they had those scan things on the table. Please keep in mind this was around 2:30pm, after lunch rush & the place was almost empty. The server didn't bother me as much as the hostess did. I use to wait table when I was younger so I understand how things work, but the rudeness of today's restaurant workers is appalling. Why should I tip anyone if they are rude to me or not doing anything to earn that tip? read more

Several of us ate lunch today (Wednesday) and the burgers were on special. All burgers were delicious and cooked as requested. Two out of three ordered sweet potato fries, however they didn't come with the usual brown sugar dipping sauce that other restaurants provide. We asked the server and back in the kitchen they made a brown sugar butter dipping sauce for them and they liked it. The pizookies for dessert were amazing. read more

BJ's Restaurant & Brewhouse - Strawberry shortcake pizookie - New American Near Me - Polaris, Ohio

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I've been in this restaurant more than 4 times, is always nice, clean and the food is good most of the time. The variety on beers is great (If you like beer) and appetizers are always something I order. I'm not a fan of a place with enormous menus because that makes me feel not completely confident that the food is "fresh" but I like this place. This time I ordered the Philly cheesesteak and was acceptable. Not good, not bad, just average. I won't order again but if you want to give it a shot that's fine. Not espectacular but not the worst you might have. read more

BJ's Restaurant & Brewhouse - Philly cheesesteak. - New American Near Me - Polaris, Ohio