What a nice surprise... We had not to BJ's Brewhouse before so we figured we would give them a try. This turned out to be a great choice. The restaurant decor gives off an upscale brewery vibe except it is very bright inside which I really liked. The staff was friendly great - our waitress Mandalynn was a Rockstar. The menu is vast along with the beer selection. The food was good. I had a brisket burger which was delicious with fries which were average. Wifie had some sort of Mediterranean chicken bowl off their special menu which she enjoyed. We both ended dinner with a pizza cookie desert which was really good. I liked this place.. The experience was spot on - great service, good food, nice environment, and reasonable prices. I love BJ's. This is worth stopping back to. read more

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We've had mixed experiences here in the past, but I decided to give it another try since my husband usually enjoys it. Unfortunately, this visit didn't go well for any of us. Service was lacking from the start. One of our meals, a grilled chicken sandwich, came out incorrect and had to be sent back. When it was remade, the fries were cold. My husband ordered a supreme pizza and said the dough had no flavor at all--he didn't even finish half of it. My daughter had the chicken Parmesan, and while it was edible, the sauce was very runny and she rated it a 5/10. The only positive was my toddler's chicken tenders, which she did enjoy, though they reminded us of Dairy Queen. At that point, we honestly felt we should have just gone there instead. To top it off, the lemonade was extremely tart, and no refills were offered. Overall, it was a disappointing experience and not worth the time or money. We likely won't be returning for a few years! read more

The menu is incredible! Everyone SHOULD be able to find something they like. Made the mistake of going with a group of 8. Our appetizer didn't show up. Had to ask for it again. It came cold. I ordered a deep dish personal pizza and I was afraid it would take awhile to cook and might hold up everyone's food. But not to worry, everyone else got their food ok. Waiting as long as I did, I should have had a hot one, but no! It wasn't even close to warm. We may try this again with just my wife and at a slower time, but I'm not in a hurry. Service was good. read more

One of my favorites for sure. The Brussels sprouts are top tier. The chips and guacamole was pretty nice but the star of the show was the monster cookie skillet. Unbelievable. Service was ok. No wait on a Friday night which was nice . Nice vibe with sports on the tvs. Brussels sprouts 10/10 Tri Tip 7/10 Monster skillet 10/10 read more

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I got the Santa fe salad with chicken it was huge. It was delicious too. If you become a rewards member you can get a free Pizookie - so delicious!! read more

BJ's Restaurant & Brewhouse - New American Near Me - Polaris, Ohio

Costumer service is great server did her job. food not so much. McDonald is cheaper and at least you get decent food. read more

BJ's Restaurant & Brewhouse - Tested really bad. Chicken dry and fries had more oil than my face. - New American Near Me - Polaris, Ohio

Robin our server is amazing! She took care of us. She made sure our food is good! Our drinks were filled! Overall top notch! Our burgers were on point! Highly recommend! read more

pretty decent restaurant in polaris. it's a large restaurant, so my group of four was sat pretty quickly on a tuesday night, despite so many other people there. my favorite appetizer here are the buffalo bone-in wings. this time around, I had the boneless lemon pepper and buffalo. both were pretty decently filled with chicken, and the sauce/rub was good. wish I didn't order the salmon -- the rice had no flavor, the sauce was a little strange, and the fish was just a slight too fishy for me. pizookie trio always takes the cake. the cookies and creme one is superior. read more

BJ's Restaurant & Brewhouse - Atlantic Salmon* - New American Near Me - Polaris, Ohio

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Had the chicken Parmesan tonight. Huge portion of chicken. Was cooked perfectly. Wedge salad crisp and tasty. Adding this review to recognize the chef that did a GREAT job tonight! read more

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Food great ambiance calm setting service was also great. Can't complain was a little busy . read more

BJ's Restaurant & Brewhouse - California Chicken Club Sandwich delicious - New American Near Me - Polaris, Ohio

Our first time trying any of these locations. The beer flights and drinks were great and the variety was amazing. My husband ordered the steak medium rare, it came out well done but they quickly and happily remade it and it was great after that. I got the chicken sandwich, nothing special but good. We got the cookies and cream pizooki and it was absolutely amazing, I understand the hype now. The restaurant was very open and allowed for good conversation. Will be back read more

Food was yummy, got carry out, held up very well Good service from personable bartender A little chilly, but it was 90+ outside (felt good) Great selection of food and drinks read more

Went to BJs with a group of 8. They were able to accommodate us without issue as it was not very busy. There were several empty tables in the bar and dining area. I was generous with a 3 star review and that is because of our waitress. Good: Our waitress was amazing. She was attentive and friendly. BJs has good options for happy hour. Not so good: The greeter/hostess was less than pleasant. I felt like I was bothering her asking for a table for 8. Borderline rude. Ordered spinach artichoke dip and it came out cold and didn't have much flavor. The broccoli cheddar soup was not the greatest. The flavor was bland and too thick and it was cold. Wedge salad was okay. Steak was tough and raw in the middle (had to take it home / cooking it myself). The burgers were just okay with a minimal amount of fries (for the price and what you get was terrible). I've had much better burgers elsewhere and for less. Overall, I was not impressed with the food at BJs. For the amount of money spent, it was not worth it. I suggest going next door to Mimi's Cafe. read more

The food at BJ's is great. Your typical American bar style food. Overall everyone in my party of 7 enjoyed their food and Pizookies. 2 of our orders were incorrectly prepared however we decided not to make a fuss. The only major issue is with the service. From the moment we walked in we were met with a host that seemed bothered by our groups presence and dismissive when we requested a table. She proceeded to defer us to another team member. Once sat we felt that our server wasn't very attentive and then provided incorrect receipts to our party.After she fixed them the first time we tried to inform her that they were still wrong and she was extremely rude to us insisting that they weren't wrong. Ultimately we settled the discrepancy amongst ourselves but it would have been nice if she was more receptive to our needs. It was noticeable that there was a shift in how she treated our group verses other parties. Likely will not return solely because of the poor customer service. read more

Great food and service. My meal was fish n chips excellent. Great beer selection as well.

My family's experience from start to finish was horrible. It took 10 mins for us to be seated and once seated it took another 10 minutes for a waiter to come to the table for us to order drinks. The staff all seemed to be confused and distracted and the service was not good, but we decided to stick it out. Once our food order was placed it took 45 minutes to get our food, which was wrong by the way. We didn't bother sending it back because that would have taken even longer. 3 out of 4 meals were lukewarm and just not good. My burger was over cooked and dry. Overall it was not a good experience for my daughter's birthday. I will not be returning! read more

We started off with our favorite AHI POKE APPETIZER. It was good but the chips were burt. Very dark brown, tasted burnt. The waitress went back to kitchen for only new chips. Chief told her to tell us they cook them all up one time a day which they burnt them earlier, so they were room temp to cold and burnt flavor. They said can NOT making us a new fresh batch. So we paid $15.49 for burnt tortilla chips & the Tuna. We ate the tuna only. Horrible customer service. Shame on you BJ'S. You should treat your customers better. I will NEVER get this dish again if your chief continues to burn the chips. First time ever with burnt chips. Horrible. Im a awards member. We eat there a lot. We will stop if you feel that is acceptable. read more

Ok so we sat at the bar to watch the game! Bartender was great and service was good. We ordered a California chicken club and sliders. Oh you want sweet potato fries that's an up charge! I get it but they cost the same - why an up charge. No big deal. Then- oh sorry we are out of SPF- how about onion rings- sounds good. Sorry we are also out of onion rings so switch back to fries! All good. Sliders are supposed to have lettuce, onions and pickles. Came out with just cheese on them. Oh sorry we are out of everything. Wait my club has lettuce on it ! Sorry will get you some! In the end they did not charge us for the sliders! How can a restaurant run out of pickles, onions, onion rings and sweet potato fries! Seems like a lot of the old Polaris places are just going down hill. read more

Gluten free pizza was EXCELLENT! I am not a fan of thin crust pizza, especially onesike a cracker but this thin crust is soft and enjoyable! The chicken wings are excellent. The way the bar is set up is gorgeous. Idr her name but our server great and the food was fast. read more

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If you've ever been to BJ's and were surprised at the size of their menu (it was MANY pages long) - please be advised that they have a new menu that is dramatically slimmed down from the old menu. I'm not sure what was eliminated from the old menu but the new menu still had all my old favorites and was much easier to navigate/ Not as unwiedy as their old menu. As usual, the service was excellent. My go-to favorite at BJ's is either one of their burgers or pizza. On this particular visit, I started off with a wedge sala (they make a wicked wedge salad) and my wife had a house salad. We both had a burger and fries - my wife had the Hickory Brisket and Bacon Burger while I had the Crispy Jalapeno Burger. On the night we were there, the burgers came with free refills on the fried. We both topped it off with one of their house brews. Great food and excellent service. read more

The menu has good options. The food was good but not a wow meal. The service was okay. Our server seemed more about an agenda of some kind of promotion. read more

Long wait, service = slow, food = slow. Restaurant was busy when we came in but as the ravens game ended it cleared out giving us hope things might speed up......nope.. got our food 40 min later and it was cold. Sat in the bar area to get a table quicker too.... Total joke. Manager should be fired read more

BJ's Restaurant & Brewhouse - a view of the bar - New American Near Me - Polaris, Ohio

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This is the second time I have been to this blasted restaurant where they have been out of something for one of there signature menu items. It took an hour to get our food, and another 20 minutes to get my food after half the table had theres. It's pathetic. I am not impressed with the service. Will more than likely not return. read more

This is the second time we have been to this restaurant and all of their seasonal beers were unavailable? Why advertise them all over the store if you don't have them? Also they had several menu items that they were "out of" as well. Again. What is the point of the menu? Just tell us the few things you have and let us pick. On a positive note our server was great and very apologetic for all of the items that were unavailable. That's the only reason they get two stars. The food was meh. Steak was supposed to be medium rare and came out medium well to well. Other dishes we ordered were ok but nothing amazing. I want to keep coming back but you are making it hard.... read more

Let me tell u about the most enjoyable dinner with a TOP Notched server named Rob. Being a former server of seven years I have never encountered someone with such talent/soft skills. This man truly enjoys his career that he has chosen. Not to mention my steak was super moist, to perfection, and scrumptious. The past three times I had visited this location it was terrible, therefore I am glad I stopped in and gave them another try. So in a nutshell, if you've had a bad experience in the past here, go back now I bet you'll be surprised!!!! Seems like they have someone else on board saying that things are done correctly. Rob even Gabe has a Pazooki on him because of her terrible experiences before. Hats off to our whoever cook my steak. Nice job! Thank you Rob you are appreciated and we will be back to visit you soon. read more

BJ's Restaurant & Brewhouse - Entertaining sketches from Rob. - New American Near Me - Polaris, Ohio

Several of us ate lunch today (Wednesday) and the burgers were on special. All burgers were delicious and cooked as requested. Two out of three ordered sweet potato fries, however they didn't come with the usual brown sugar dipping sauce that other restaurants provide. We asked the server and back in the kitchen they made a brown sugar butter dipping sauce for them and they liked it. The pizookies for dessert were amazing. read more

BJ's Restaurant & Brewhouse - Strawberry shortcake pizookie - New American Near Me - Polaris, Ohio

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I have been here a few times. The food is pretty decent. It's overpriced, but nearly every restaurant is overpriced and BJ's isn't out of the norm. I'm leaving a review of this location because I believe I was deliberately misled about a wait time. I came with two kids and was told it would be a 10 minute wait. 35 minutes later I checked on my status and was told I was still third on the list. I understand it can be difficult to predict wait times. I'm willing to give some grace. But when you tell me a time that is 1/4 or 1/5 of the actual wait time, I'm going to reasonably believe that you deliberately misled me. read more

Prime rib came out cold and a mostly fatty cut. Took longer to make the pazookie than to cook the food. Unfortunately not a banger.

We ordered take out on New Year's Day. We live about 20 minutes round trip from this location. We ordered a classic cheese burger, nachos, the turkey club, kids boneless wings. With 2 plazookies and there BJs cream soda. My husband had the cheeseburger he said it was good they just over did the toppings. I had the turkey club. It tasted good but the turkey was just a big chunk on the sandwich. It was too much turkey that I didn't finish the sandwich. The fries were very basic. No seasoning. The kids boneless wings were good. They did for get the rootbeer bbq sauce and ranch which is my daughters favorite part. The plazookies were delicious. Got the cookies and cream and the salted caramel ones. The salted Carmel one was the best! The orange cream soda was delicious as well. We were charged $4 for the container to bring it home or bring in our own. But we didn't have anything that was 64 ounces so we just had to buy the jug. I think overall we would have had better food if we had eaten in. Definitely will give it another shot just in person next time. Very spacious and not overly loud even with a bar and tvs. Thinking dinning in will be a pleasant meal. read more

I went to the Polaris BJ's after lunch rush, I walked in & told the hostess 1 person. She did NOT look up & just pointed to the bar area, NOT speaking or handing me a menu. She just rudely pointed like I was bothering her. I sat a table in the bar area & sat for 4 minutes, nobody came to my table. I thought maybe they don't realize I need waited on because I didn't have a menu in front of me. So I went up to the hostess & requested menu, she huffed at me & told me my server would be right with me. I grabbed a menu & went to my table. The server came over took my drink order & food order & I never saw him again. The only way I paid for my meal is because they had those scan things on the table. Please keep in mind this was around 2:30pm, after lunch rush & the place was almost empty. The server didn't bother me as much as the hostess did. I use to wait table when I was younger so I understand how things work, but the rudeness of today's restaurant workers is appalling. Why should I tip anyone if they are rude to me or not doing anything to earn that tip? read more

A regular stop for our family! Menu with lots of choices (including kid options), easy parking, and good service. I don't drink beer but they have a large selection. The pizza has a unique taste probably because of the fluffy crust and seasoned tomatoes. Pizookies are amazing! My favorite is the triple chocolate! Kids love the chocolate chunk! read more

BJ's Restaurant & Brewhouse - Triple chocolate mini pookie - New American Near Me - Polaris, Ohio

Again this place amazes me regarding their inept work ethic and quality control. Deliver order - no ice cream on a root beer float. No sauces on Buffalo wings. I've given up ordering pizzas from them because they now put a ton of raw onions in the sauce. This place is a management tire fire. I travel a lot in businesses and those other BJ's. pass as a legit restaurant. This is an abomination of a food service that should masquerade as a construction gut truck. I don't know how you make your rent and the owners get what they give. read more

Check your pickup order carefully before you leave. Once again (I should know better) the critical parts of the pizookie were missing. No ice cream or carmel sauce makes it a minor cookie. Some points for being done early but delay in delivery to curb. read more

We thought we would try something new. Have never been to this restaurant. We went here on a Sunday and was seated quickly. We then waited 20 minutes for a waiter. When he came he had an attitude. We ordered and about 45 minutes later seen him walk out and leave the restaurant. We thought no big deal they will give his table to another server. We then waited 30 more minutes until another server came to our table and said he had to leave. I do not think our order was ever sent in. After an hour and a half and no sign of our food we got up and left. The place was so unorganized. No one had a clue what was going on. Will never go there again. read more

There appeared to be only one waitress (Patricia) working and she was busy yet not too busy to greet ALL the other customers around us with "how are you" and us with "okay, I'm ready". No greeting. Walked past our table to check all other tables and never asked how our food was. The food was gross (not her fault). Every dish was oily. Chicken was fatty. Not good. read more

This cloudy thick beer was their answer to Miller Lite beer. Fish was cold and the Pizza barely warm. read more

BJ's Restaurant & Brewhouse - Their BJ's Enchantress Golden Pilsner 32 Oz Fill (Container Not Included) cloudy, flat, and bitter! Absolute. 0/10 - New American Near Me - Polaris, Ohio

Went to BJ's brew house on Monday to check out their Happy Hour, which runs from 4-7 in bar area only. Their house made beers for happy hour are 5.00, we chose the jerry burst, which is the Brewhouse blonde mixed with a berry juice, served ice cold and refreshing. My wife chose avocado egg rolls and chips and guacamole and salsa, which is $4.00. I chose mini deep dish pizza you get to chose 4 toppings for $7.00, and I got Caesar salad which is called a starter salad for $5.25. The service was a bit slow but she was busy. We haven't been to BJ's Brewhouse since covid nice to see the full menu back. Might have to come back soon and check out some new menu items read more

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I've been in this restaurant more than 4 times, is always nice, clean and the food is good most of the time. The variety on beers is great (If you like beer) and appetizers are always something I order. I'm not a fan of a place with enormous menus because that makes me feel not completely confident that the food is "fresh" but I like this place. This time I ordered the Philly cheesesteak and was acceptable. Not good, not bad, just average. I won't order again but if you want to give it a shot that's fine. Not espectacular but not the worst you might have. read more

BJ's Restaurant & Brewhouse - Philly cheesesteak. - New American Near Me - Polaris, Ohio

Just awful. Stopped here for a late dinner and I can honestly say it was the worst meal I've have in a restaurant in years. The soup (broccoli cheese) was barely warm and was basically coagulated velveeta cheese. Inedible. I ordered the steak with shrimp scampi and I could t even eat it. Steak was hard and cold. Shrimp tasted like chemicals. What a complete waste of money. read more

I was pretty disappointed with our experience here. Our server was very forgetful, we had to ask for everything at least twice. She forgot to take our order, bring our drinks, bring refills, etc. the only items we received in a timely manner were items other employees brought to the table. The food was generic and bland. I did enjoy the avocado egg rolls but the dipping sauce didn't seem to go with it. There were a lot of beer choices, but very few fruit beers or sours. All in all, $100 for myself and my 2 children is absolutely ridiculous for the quality of the food and the poor service read more

BJ's Restaurant & Brewhouse - New American Near Me - Polaris, Ohio