I have been seeing several doctors first with dr diamanté and then dr head and my first visit was…read moregood and since then it has been terrible. They gave me prescriptions for an eye condition that seriously needs to be treated or I would lose eye sight and yet they never bother to work with the insurance to obtain approval for that drug forcing me to see another doctor so I can get treated. Last time they gave me a new prescription (I have stigmatism) that I could not wear. When I look at a square object it becomes so distorted that it is almost a diamond. I brought the glasses back and talk to the manager and they could not do anything. The facility is nice and that's probably the only good thing about it

Funny how they have a big sign right when you walk up to the office staff desk that says aggressive…read morebehavior will not be tolerated..... the office staff is so passive aggressive. It's not even funny. They love to pick arguments with the customer. It's absolutely hysterical.... Office is clean lotta options. Dr head is pretty nice. She put me on a different contact lens brand for some reason. I've always used Bausch and Lomb for 30 years and she put me on some other brand. I have no idea why and it's awful and they always charge my Blue Cross insurance instead of my VSP insurance for some reason so I would say all in all Dr is good office staff stinks.

Assembly line approach to routine exam. I felt like I was at a deli. A 2:00 appointment and they…read morecouldn't guide be seen by 3:00. Why make an appointment. I felt very disrespected as a patient. I'll never go back.

I have been going to Dr. William Andreoni for my vision care ever since I started wearing…read moreglaasses at four years old . That would 40 years. I have never had any problems in that whole time. He answers your questions. He offers options. He has a friendly demeanor that puts you at ease. His staff is very focused and precise. At my most resent appoinment I noticed how efficient the team was with taking care of a large amount of people productivly. They took me on time. The routine scans of the eyes and other measures were done swiftly and methodically. I spoke with the Dr. and he answered my questions to my satisfaction. Class act, professional, excellence.

Only great experiences from ordinary routine visits to surgery. Very experienced doctor that is…read moreable to answer questions and explain things easily and without hesitation and in laymen's terms. In addition, there is an attentive and accommodating office staff as well as at Fatima Hospital. Results have been great!

I called in the morning and asked for an appointment, because I was seeing a really big floater in…read moremy right eye and since I am very nearsighted, I wanted to make sure that it was just a floater and nothing serious. I was told that they don't have any availability and the next appointment would be in 4 months. All they could do was write down my number and call me in case of a cancellation (they never called). Luckily, I called another ophthalmologist practice and the receptionist there knew that a big floater combined with heavy nearsightedness could be something serious, so she gave me an appointment within an hour. It turned out it wasn't a floater, but a tear in my retina and I needed emergency laser surgery that same afternoon. I was told it that it was a good thing that I came in that same day, because had I waited any longer it could have turned into a detached retina. I cannot fathom how an ophthalmologist practice does not know that a big floater in very nearsighted people can mean a retinal tear or detachment and therefore is considered an emergency. I have never encountered a medical practice that did not make availability for emergencies or at least told the patient calling with such urgent symptoms to seek medical help elsewhere that same day. Maybe it was for the best that this office didn't have any availability for me, I have serious doubts now about their competency.

Dr. Guilio Diamante is a phenomenal ophthalmologist who truly cares about his patients. He listens,…read morehe responds, and he explains every detail. Granted the wait time is longer than one would expect, but quality is really more significant to one's health than quantity. When my husband had his appointment with Dr. D., it was obvious that he had unique equipment that my husband had never seen in the offices of other ophthalmologists. In purchasing 2 pair of progressive lenses, they were different from what we had previously purchased in that the glass was ultra smooth and he could move from reading mode to distance vision and did not not sense any transition because the glass was so smooth. thus far, it has been a high caliber experience.

Passes out treats like the patients are dogs because the wait is so crazy long to see him. "Sit and…read morebehave. Very good!"

He is amazing and so good. Best eye doctor around. I went to him just for advice on where to go…read more The office was closed i walk in with pink eye and a sty. I said I know your closed. But can you guide me. And the very tall man came out and said. If you want to wait I will take care of you. I said no. You are closed. He insisted on it. So I stayed. And still going to him. And my whole family is too now.

The best eye doctor there is. He is the best in RI thoughtful and caring and explains everything…read more A pleasure to go and see him and the office staff is professional and efficient. Overall great experience.

Excellent practice! Friendly knowledgible staff…read moreThorough exam with DrVarr I have been with this office for 2 decades .

I am a long-time patient of Dr. Varr. He is a thoughtful, caring, and knowledgeable doctor. In…read moreFebruary of 2025 I underwent cataract surgery for the first time. He was wonderful and guided me all the way through the surgery. The surgery went very well. Before I knew it was over. The office is organized, clean and his staff is helpful and competent. Judy J

I love, love love Dr. Fargnoli. I went in because I've been having vertigo issues and my PCP wanted…read moreto have my eyes checked. Dr. Fargnoli was very interested in what I had to say about my vertigo and the visual disturbances I've been having. He's incredibly easy to talk to about just about anything. His staff is also incredibly nice. I got stuck in traffic one day and ended up an hour late. They weren't annoyed or anything and squeezed me right in. The office is pretty much an all-in-one. Dr. Fargnoli is also a Lasik eye surgeon, so you have that, and they also have a pretty big glasses shop. I thought I'd be paying more for glasses because it was a private shop and not LensCrafters, but it turned out to be the same price I would have paid anywhere else (and with a much hipper selection). Dr. Fargnoli didn't push me into glasses, which was nice, he said my vision was pretty good, but if I wanted them for night driving, I could get them. Overall, I'd tell anyone who needs an eye doctor around Providence to go here.

If I could give zero stars I would! Had appointment for 245.... showed up early as this was my…read morefirst time and knew there would be papers to fill out. I overhear the lady next to me who states she's been here since 130p. It's 300 at this point I go back to the receptionist... who is on the phone with another patient and I hear her state to her" oh honey we will reschedule we don't want you sitting here waiting". Gee thanks! Where was my phone call asking to reschedule? So after listening to this phone call and being ignored another office personnel walked by and I asked her if he was behind she said yes 1.5 hrs behind!!! DON'T COME HERE!!! unless you like waiting hours for your appointment!! The worse Drs office I have ever been too!!!

Over charged me 1000 because used wrong code but wouldn't admit it. Made me contact insurance…read morecompany to get code they should have known.

Had LASIK Surgery here last Thursday. Fantastic all around. Staff is very friendly and…read moreknowledgeable. The procedure was quick and painless and the post op has been great no issues. My vision is Perfect. Thank you

Went to TLC after my son inspired me and they were great through the whole process and follow up…read morevisits! Highly Recommended!

Been going there for years for my eye care. Hafd cataracts removed and am being treated for…read moreglaucoma. Great doctors and staff.

The doctors are excellent but the call center/office staff are rude and incompetent. The wait times…read morein Providence location are insane. If it wasn't for my doctors I wouldn't recommend them to anyone.