2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.

When I went to get my new lenses they SNAPPED my daughters glasses. She was very upset and was told…read moreto glue them at home while we wait for the new pair. She had to go to school without being able to see! It took them over a week to get her new glasses.

The two stars are strictly due to the kind and competent support staff. Otherwise it would have…read morebeen one star. The actual optometrist swept into the exam room and proceeded to hustle me through the exam as quickly as possible. He even went so far as to prompt me with the "correct" answer if I took longer than 15 seconds to tell him better or worse. When we were finished he gave me a hard sell for bifocals even though I told him twice I didn't really want them. You can exchange them if you don't like them he says. So I got the bifocals, hated them, returned them for exchange and then realized that I just paid the bifocal price for a single use pair of glasses. The topping on the cake is that the driving glasses leave halos around objects and the reading glasses aren't even as good as my Walmart specials. Both prescriptions are useless. Never again will I go back to this guy.

The staff and physicians are amazing!! I showed up as a new patient with an emergency and they got…read moreme right in!! I am so thankful for their care and compassion!

It all started when I I called to make an appointment! Front desk was very friendly and…read moreaccommodating. I was able to get an appointment within the week I called. My first appointment was amazing!! Again the front desk was so pleasant and friendly, it's a rarity these days!!! Dr. Branca was attentive and very knowledgeable. She has a great personality and talked me through the whole exam. I was able to pick out glasses in the office. The office provides a variety of options of frames to purchase. I forgot the lovely girls name ( I remember she is a Virgo lol) but she helped me choose my frames! There was no pressure on choosing frames. THERE ARE CUTE BUDGET FRIENDLY FRAMES!!!! Thank you Dr. Branca & staff for a great visit!

Not a known customer to them, but I needed a pair of glasses repaired badly. They fixed them for a…read morenominal fee. Fast and courteous, they did me a solid if you understand. Thanks FEHA

I have been a patient for years. I purchased my eye glasses from Calenda because they told me if…read moreI ever had a problem with my glasses to come in anytime, I walked in to an empty office and the person I dealt with is no longer there. Her replacement is out sick and would probably be out all week. They told me to take my broken glasses and call back in a week. I ask if they could please take my name and number and the glasses and call me when someone is able to look ay them. I explained that this would at the very least save me the trip in. Absolutely not and they sent me on my way. If you don't want to see then this is the place for you.

He is amazing and so good. Best eye doctor around. I went to him just for advice on where to go…read more The office was closed i walk in with pink eye and a sty. I said I know your closed. But can you guide me. And the very tall man came out and said. If you want to wait I will take care of you. I said no. You are closed. He insisted on it. So I stayed. And still going to him. And my whole family is too now.

The best eye doctor there is. He is the best in RI thoughtful and caring and explains everything…read more A pleasure to go and see him and the office staff is professional and efficient. Overall great experience.

Front Desk people aren't nice and friendly. I was over charged 3 years in a row for my glasses. I…read morebought glasses that were 100% covered by insurance and 3 years straight they called or when I went to pick the glasses up, they wanted to charge me. I finally started buying my glasses elsewhere.

I went in for my annual eye appointement in January of 2023. I made my appointment over the phone…read morein December because they were highly reccommneded. When I arrived, I filled out my paperwork and was in the room for my appointment on time. It took about a half hour. All of the staff were polite and I was very pleased with my first appointment here.

Was referred out just for an annual exam and I'm so happy that we came here. I absolutely love this…read moreplace. Amazing customer service amazing Doctor Who saw my eyes and I actually had something in my eye. She was able to get it out with no pain. I'm happy I still don't need glasses, but I look forward to next year when I have my annual eye exam.

Front desk staff were friendly and helpful. I have always…read morepaid $45 for an eye exam at Rhode Island Eye. I paid $45 after my routine exam at Koch NK (that barely lasted 15 min). Then I received a bill for $338. Dr Catanio made me feel like I was on an assembly line. Very impersonal. Definitely not going back.