The tech who did the OCT and work-up was fabulous! She was friendly, funny, and explained…read moreeverything she was doing. Dr H always shows me the results of the OCT and explains what I'm seeing. He's definitely all business when he is in the room, but answers all my questions without hesitation.

The doctor is excellent with top credentials. Office staff are often mean, hostile, rude and…read moreinsulting. They do not hesitate to scream at patients for no apparent reason.

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

it's been about a year since I got my lasik surgery procedure and it's easy to forget that I every…read moreneeded to deal with the obnoxious and endless habit of contacts and glasses everyday. I just wake up and go, I can watch tv laying down comfortabl, I don't have to worry about ordering more contact lenses in time or them breaking in my eye. I am beyond grateful-- highly recommend! this place is professional, friendly and accessible for such a task.

My friend went to this place, and he was well into his cataract phase. They had him waiting for 3…read moremonths!! He eventually ended up having his wife with cancer drive him back, and forth to work. He ended up having to go somewhere else to get it done in a timely manner. Go to Westfield Eye Care if you would like actual service.

I have been going to Chicopee Eye Care since I was young, and they have always taken great care of…read moreme. I recently called the office about a sample of drops I have used in the past and with in an hour Dr. David Momnie call me back him self. When I arrived at the office to pick up the sample, Dr. Momnie called me back and took a few minutes to check my eye to ensure the issue was as we thought, no apt. necessary! This is just one example of how wonderful this practice truly is. I generally see Dr. Camille Guzek-Latka, who I can not say enough good things about as well, she takes time with each of her patients to get to know them and always providing great care! Everyone in the staff is friendly and helpful and it is obvious they truly care about their patients. If you are looking for an eye doctor I highly recommend you check them out!

First visit with Dr.Casey and I was very pleased She was…read morevery thorough and pleasant .staff was great.

My entire family loves Brett!!! He is very informative, attentive, and concerned about our visual…read morehealth. He saw something in my exam that was possibly concerning but his delivery was impeccable. Turns out, it's just a part of my eye and not a medical condition. I never knew this place existed and stumbled across it by accident...best accidental find ever!! The whole staff is amazing.

Real nice people, they have a sense of humor ,had to wait few minutes longer for my alloted time of…read moreappointment .I didn't mind. Also there's a discount too,10 or20% discount too.

I recommend whole heartedly the Fairview Eye Care. It is sensational. New Ownership. Great…read moreDoctor great assistant but to call her an assistant seems to be a misnomer She was so knowledgeable. It was NOT a quick in and out like at other places. I had the sense of being very well served. Very well checked out. I have not felt like that in a very long time. I was very pleased. Its been years and years since i feel i mattered to a Dr of any kind.

Since the change I've experienced long wait times and discrimination by doctor and some of the new…read morestaff. I've scheduled appointments for example 2:00pm and arrive on time and doesn't get seen until about 2:45pm. Once meeting the doctor she interrupts when your describing your symptoms and when touching you she's not giving you the same treatment as the last client before you and barely wants to touch you. I've believe in giving people benefit of a doubt but when it's displayed on several times then there's a problem. Too many apologies isn't enough for poor customer service and how you pick and choose who you want to serve. And not valuing customers time and money spent in health care insurance and quality. Racism is shown so often when I come and I definitely miss the previous owner and doctor. I will be searching for another eye care specialist. I should be leaving a doctors office at 3:45pm when scheduled for a 2pm and is on time. As a social worker this is unacceptable.

Dr. Jusko and his staff treated me very well. Professional, and to the point. I would reccomend…read morethis office for diabetic eye exams,or cataracts patients. The eyeglass shop people were also outstanding! Great experience all around.

I don't usually take the time to write many reviews, but after the extremely rude and…read moreunprofessional receptionist, I felt compelled to write my experience. I would give zero stars if I could. I don't know if she was having a horrible day or what, and she just needed a person to take it out on, and I was chosen, because I had the audacity to try to get an appointment with their office. I had an eye emergency on a Friday and ended up in the ER and they simply said to "follow up with an eye doctor next week". My doctor retired, so I wanted to find somewhere close to home. This place looked and sounded great online. They did a great job at attempting to make themselves look good, but this is was proven untrue with a short phone call. I explained my situation and she abruptly put me on hold, came back and said "call the on-call doctor you saw Friday, it was Dr. YXZ". And she gave me not one, not two, but three numbers of who she said I saw Friday (the first 2 numbers were not for that doctor, she couldn't get that right), I tried to say I didn't go to their office but to the ER. The ER doctor said to follow up with an eye doctor. So this was explained to her again. Again, I was put on hold and she came back and said I need to follow-up with the on-call doctor. I asked, if this was the doctor I should see or the doctor I saw Friday. She said it was the doctor on Friday. AGAIN I said I don't go to your office, I went to the ER and they just want me to follow-up with an eye doctor, and I asked can I set up an appointment. She said No, I need to go to the ER. I asked why and she said because that is who diagnosed me. I said, the ER said to follow-up with an eye doctor. And she said it's busy and likely she won't be able to get me in this week anyways. And she hung up. She didn't look, she didn't treat me like a human, she treated me like I was asking for her first born child. I was calm and nice, till the end, when I got snippy right before she hung up and said, "I hope you have a terrific day, you have been so unhelpful". In the end, I'll travel to see a professional. I can't imagine going to such an unprofessional type place. I am in shock of how mean people are and how rude. Her job, is to help people not treat them like dog crap! She didn't want to work. My suggestion to her, don't work as a receptionist if you hate people so much! I hope she has the day she deserves. I really never want to be a "may I speak to your manager" person. I won't be that person. But I do hope someone out there does. I can't imagine I'm the first or last person she does this too. She is going to run that place in the ground!!! Maybe the doctors are great, I will never know because I'll never go there, nor will I let any of my family or friends. But they should know the business side is looking horrific!!

Waste of time trying to call them to be seen about a 4mm abrasion on my left cornea because I don't…read morehave a referral from my "eye doctor". I did have a referral from the doctor who assessed the initial findings, but it was a referral to an ophthalmologist who only sees adolescents- unfortunately I am about 30 years too old for that particular doctor. As an eye specialist, you would think that they would care about people who are experiencing trouble with either or both of their eyes- not today. So, it's off to continue to search for an ophthalmologist that honestly cares about our eyes.

Dr Foster is an amazing eye surgeon. Trained at the MA Eye and Ear in Boston…read more As was explained to me by the chief of ophthalmology at the hospital "one of the best surgeons to have come through the hospital in the last 15 years". Leaving out the details - let me just say he saved my sight. We are lucky to have him in our local area.

Dr. Frangie did my cataract surgery some time ago. He did my right eye, as a different surgeon…read moredid my left and that unfortunately did not have good results. Dr. Frangie did a terrific job surgically and he was very calming, attentive and helpful to me and communicated well. I recommend him highly. His office was also very professional and my appointments with him were on time.

I don't even want to Type it out. The office staff is…read moresubpar. They prey on elderly. The policies are not clear enough or explained in detail When having to miss an appointment with enough time notice during emergencies. They just don't care about relationships over 40 years old. Sad. Absolutely ZERO bedside manner and they don't take messages and forward them.

I love coming here. I have been coming here for 4 years and always had great experiences. Do not…read moreforget your health insurance cards and Photo id. very important to have otherwise they wont be able to service you. Thoren has an amazing selection of eyewear. I love supporting a local small business. Plus they accept masshealth! -Niki

I stopped in Friday morning 3/7/25. A lens had popped out of my frames. I expected to leave them…read moreand having to come back. The associate said to give her a couple minutes. She came back a couple minutes later and said I was all set! I asked how much, she said no charge. She wouldn't even let me give her a tip! Amazing customer service and I highly recommend them! Thank you!