Spare yourself the headache and get somebody else to do it. I had to hire somebody else to complete…read moremy move since the movers only move what you include in invoice and none of my small miscellaneous items. They even moved my tv without the tv stand it was mounted to?!

The worst service ever and highly over priced!!!!! My friend had them come out and they were…read moresupposed to move all her items and mount TVs for $700. First they were late both times (they had to come back) ... they wouldn't drop my items at new places until she paid... which meant that she couldn't get money back after she realized they didn't properly mount tv. Wires and extension exposed... not to mention they wouldn't move anything not in a box! The worst company ever! I wish I could give zero stars!!!

Move went great! Everything was loaded and brought over to our new place very smoothly. Thank you!read more

Updating my review to reflect that we found a few pieces of broken furniture (a desk and dresser)…read moreand a bed frame that was just not put together. They didn't screw in any of the parts of the bedframe and just out a mattress on top of it to make it look like it was fully assembled. I reached out to them and they said they would stop by and take a look the following week and I never heard from them again. This was disappointing because they had been amazing all move. Worked hard, communicated well, never complained etc. But Im going to have to throw out a desk and reassemble furniture because they weren't careful

This company deserves 10 stars, they are superb! This was the first time my husband and I ever used…read moremovers. They came as a recommendation from a friends of ours. It was the best experience ever!!!!! (Oprah scream). When our move date changed and we thought they would make us pay more....nope! They worked with us, showed up on time and moved like track stars. They are fast, efficient, and really care about your items. If you get a truck that's fine, they come with packing supplies. (Tape, plastic wrap, blankets, and hand trucks) they even had a tool box to break down furniture. I watched in amazement as our two movers lifted boxes and containers on their backs. The brought our Husky Tool chest up 17 stairs like it was nothing, light as air. Our sofas were wrapped up and lifted onto our 26 foot truck with such care. Do yourself a big favor call and book these guys they are so worth you help when moving. I am going to keep singing their praises and recommending them to EVERYBODY!! Thank you guys for helping us move in 3 hours. NOTE: our apartment was already packed up and ready to go, so pre pack your items if your looking for them to move you fast.

I DO NOT recommend that you use We Are Family Movers. They packed my household goods for a…read morecross-country move (GA - CA) and they did a terrible job. My things arrived broken, torn and just a mess (I have pictures). The packers/loaders did not secure the goods so they bounced around in the truck. They did not use packing paper for my TV so it was broken, chair was torn, etc. I contacted the owner and provided pictures, but he took no responsibility. I asked that he at least refund me the tip and he didn't even do that. I trusted this company and I'm telling you use them at your own risk. It was a freaking mess I wish there was a way to leave zero starts.

We hired a two man crew for 4 hours to unload a POD. The crew that showed up was professional and…read moreefficient. They unloaded the POD early and helped set up furniture. I would re-hire this company and recommend them.

Odd... I tried to…read morebook them for a quick move and when I tried to call the number on their invoice to confirm the date, time and other relevant information, a woman picked up, said "No, no English..." and immediately hung up...LOL Puzzled, I double-checked the number on the Emailed quote and it was indeed correct. I immediately Emailed and cancelled. That was a serious RED FLAG. It did not stop there. The day of my move, guess what? They called to "confirm our 10:00..." I had to tell the person who called (he spoke ENGLISH) that I cancelled weeks ago. He seemed disoriented and clearly not organized. "Prohands?" More like "NO HANDS" LOL Coincidentally, I speak Spanish, among other languages so that whole thing was lame begining to end. Translation (for the woman who said "No English" and hung up on me ...LOL) Qué raro... Intenté contratarlos para una mudanza rápida y, cuando llamé al número que aparecía en su factura para confirmar la fecha, la hora y otros datos importantes, me contestó una mujer diciendo "No, no English..." y colgó de inmediato... ¡jajaja! Desconcertado, verifiqué el número en el presupuesto que me habían enviado por correo electrónico y, efectivamente, era correcto. Acto seguido, envié un correo para cancelar el servicio. Aquello fue una señal de alerta evidente. Pero la cosa no quedó ahí. El día de la mudanza, ¿adivinen qué? Me llamaron para "confirmar nuestra cita de las 10:00...". Tuve que decirle a la persona que llamaba (que hablaba inglés) que había cancelado el servicio hacía semanas. Parecía desorientado y, claramente, poco organizado. ¿"Prohands"? Más bien "NO HANDS" (sin manos), jajaja. Da la casualidad de que hablo español --entre otros idiomas--, así que todo el asunto fue un desastre de principio a fin.

This company is very courteous and responsive. They were also very accommodating since my moving…read moredates changed several times. I also had to use them twice, moving from a 3 bedroom home to a storage unit on the 11th, then to the new residence a week later on the 18th. Two guys arrived with a large Uhaul truck. They were 2HRS hours late for both moves. They did disassemble and reassemble some items with their own provided tools and shrink wrapped some items. However they did not reconnect my washer and dryer or reassemble a metal bed frame, which is now missing some bolts and unable to be placed back together. There is now a dent in my dryer. My washer is now off balance due to the rough handling, and will cost $150 to repair. A chunk of wood is missing from my dresser. The clip to hold the hose in place of my vacuum cleaner is broken, making it unusable. Mattress covers were filthy from sliding on the floor. Both moves were 6HRS each. Maybe they'd be best at smaller moves, but I cannot recommend them for larger moves, especially with appliances and larger furniture. I did reach out them about the damages, but they stated that they needed to be notified about ALL damages 24-48hrs after the move. Also don't pay a deposit unless you are certain about the dates because deposits are NON refundable. I would suggest they make these policies clear on their site for future customers.

Overall I received great service from the movers and the phone representative. They helped move a…read moretwo bed one bath in about 4 hours, i was not there due to my conflicting work schedule but almost all of my things made it safely. Before I left the movers for work they were moving things fast and efficiently. Also, I would like to add that movers communication was 10/10 nothing was unclear to me! I appreciated that so much because my anxiety and stress levels were at an all time high. Moving is such a headache for many people and I am grateful I took a chance on this company. One of my items (a lamp) was broken but they told me immediately and I was reimbursed for full value.

Rod & Doug provided excellent moving service! Super nice and friendly too. They really worked hard…read moreto get me moved. I felt very comfortable with them from the quote to the service. They wore masks and took great care of my stuff! I highly recommend them!!!! They were reasonably priced, especially compared to the other quotes I got. Rod was straight up with me & he is honest. This is a great moving company! Good to support our small businesses.

I called Rod's Moving Service at the last minute last weekend due to my previous moving assistance…read morefalling through. The owner answered and I was able to schedule movers for the same day after describing exactly what I needed. It was just a small deposit and the owner himself showed up with a huge truck and another person, ready to empty out my storage unit and transfer the items to my new place. Both movers were efficient, quick, thoughtful and friendly. I couldn't have asked for a better experience and the service was amazing value for the cost. I would absolutely patronize this business again. Thanks Rodney!

Fantastic experience with Doug! We are lucky to have found him. We have now used him on two…read moreseparate occasions to deliver two bulky, fragile and expensive furniture pieces. He was great on timing, communication, and most importantly, care for our pieces. The first was to deliver a 350lb marble table, which he had one other person help him deliver, and the second a 200 lb credenza that he was able to move by himself with a dolly (even down 7 steps of stairs). He wrapped them both with moviong blankets and plastic wrap, and both arrived with extreme care and no damage. He knows what he is doing. I would highly recommend using him for any large furniture deliveries, and I plan to use him in the future for any other pieces we need help moving. His pricing is also fair and worth every penny. You get what you pay for - trust me, you want him handling your nice pieces so you don't have to worry.

I hired Doug for a small move. He and his son showed up on time and had all of my things, including…read morea washer and dryer, moved into my new home within an hour. Great price too. Will definitely use his services again.

Very impressed with this company. I will rarely provide a 5 star rating to anyone.. but they…read moredeserve it, from start to finish. When I initially contacted the company, Jonathan mentioned that their schedule was tight but I asked if he would try to accommodate me and he said he would check the schedule and call me back. He checked his schedule and got back to me and told me they could get to me, And sent the contract over for review and signature. On moving day, he kept me updated on their arrival time. On arrival, Introduced himself as well as his crew and walked through the rooms so that I could identify the items that he would need to move. Although I was moving is a very short distance/less than a mile away,---they wrapped all of the furniture items and then moved them in a professional manner which precluded any damage to my property. I had a few items that I had not discussed with him on the phone, but they were able to accommodate me and included the items. Very professional from start to finish, and I cannot hesitate to recommend this company to anyone

I have recently bought a home and contacted Property Detox on word of mouth of the company through…read morea friend. When I reached out to call the number Mr. Jonathan was very prompt to my call and was able to assist myself and my husband and spoke in detail on what he could do to move our home. He answered all our questions with no problem at all. We moved our 3 bedroom home with no issues or problems and I had no furniture damaged at all including my antique table and chairs. He had materials that was able to protect our items which was impressive. The team was very friendly and showed up on time to our property and offered any other assistance that was needed. Mr. Jonathan also made sure to follow up with us before showing up to our property which was great and also offered to dispose of any items we no longer needed. The prices were great and our furniture was not just thrown in a truck and drove off recklessly. Super happy with our services and would definitely use them in the future for any moves or clutter removal.