I was deciding on lunch with the fam and my aunt recommended SoCal Wings. After browsing their…read moremenu, I was sold and placed a phone order. Our order consisted of four SoCal fries (which are basically buffalo fries from The Buffalo Spot with a drizzle of cheese and ranch), a 10-piece nugget, a small fry, a large order of mozzarella sticks, a Thai tea, and a few sides of sauces.
To speak bluntly, the experience turned sour for me as soon as I started placing my phone order. While I was ordering sauces, I was rudely cut off by the man working: "Yeah, yeah, anything else?" I felt like I was being rushed off the phone, even after mentioning it was my first time ordering and kindly asking questions about their sauces. The customer service
here just overall gave me the ick.
Anyways, onto the food. I was super excited for my SoCal fries. They have a variety of sauces to choose from, and I opted for the spicy BBQ. On first impression I was surprised with the generous portions. I ordered a small Socal fries that looked more like a medium.
As soon as I dug into my meal, I was met with immediate disappointment; the popcorn chicken on my SoCal fries was extremely stale. It tasted as if they served us three-day-old fried chicken that had been left sitting out. My siblings and mom also agreed the chicken was super hard. I ended up just eating some of the fries and threw the rest away. Before tossing it, I tried drenching the fries in their Cajun sauce (which is over $1 per sauce, btw), and even though I really wanted to like it, it had a weird aftertaste. On top of that, I just couldn't get past how hard the chicken was. The Thai tea, fries, and mozzarella sticks were just decent.
I'd also like to mention that when I was placing my order over the phone, the man said my total was $67 and some change. When I paid in person, the total somehow jumped to $83.69. I assumed that included the Cajun sauces I ordered over the phone, but it actually didn't. I ended up paying a second transaction for the sauces, which was around $8. Had I possibly been charged for the side of attitude I was also served? To reiterate: the service here sucks.
Overall, I won't be back as the quality doesn't match prices. You'd think that a joint that specializes in fried chicken and wings would serve fresh chicken but on the contrary, my chicken was inedible, gross, and clearly old. I love supporting local businesses, but I refuse to support a place that exhibits rude customer service and serves subpar frozen food that I could throw together at home. I don't recommend this spot as there are much better establishments in the area.
