The cakes are delicious, and I'd definitely come back for the quality of the desserts. I stopped in…read moreto grab a cake from the display, and the cake itself was excellent. Unfortunately, the customer service wasn't. There were three employees working--one younger woman and two older women. One of the older employees looked annoyed that she even had to help me. I had a couple of questions and made a quick call to my grandmother to confirm which flavor she wanted. When I returned to the counter, everyone ignored me for a few minutes until the younger employee finally came over to help. It made for a strange and unwelcoming experience. Overall, I'd return because the cakes are high quality and taste great, but I hope the customer service improves.

We got the blueberry lemon cupcake and the unicorn cookie. Both were delicious but the blueberry…read morelemon cupcake was my favorite. Just a handful of options here. The service was great so we will be back for special treats.

We used Hello Cupcake for our wedding cupcakes and our small cutting cake. Beth's desserts are…read moreabsolutely amazing, and the presentation was stunning. She provided excellent service, even putting the final touches on our little cake when she arrived at our venue, because she didn't want the whipped cream to melt in her car. She is funny and easy to work with, openly communicating. People wanted to take the extra cupcakes home because they are THAT GOOD! Our gluten-free guests said that the GF desserts tasted amazing.

By far the best cupcake you will eat in Southwest Michigan. Beth's cupcakes deserve National…read moreattention. They are absolutely amazing. I highly recommend the chocolate chip cookie dough. Please eat responsibly, they are addicting!!!

A recent take out experience. Efficient and friendly…read moreservice. Caramel apple danish 5 stars Cinammon roll 4 stars - looked great; oddly not a lot of flavor Apple pocket - 5 stars A long history of high quality baked goods

This is the bakeshop next to Tosi's Restaurant. I tried…read moretheir pastry in one of the coffee shops in New Buffalo. So, I had to visit the location to check and get more pastries. A cute little bakery with plenty of pastries, sourdough and cakes to choose from. I love their almond croissant (the one I had from Farmette). They ran out today so I had to get other pastries instead. The almond horns were amazing, the plain croissant is so buttery, sourdough was great and we also got some of their danish pastries which were also yummy and not too sweet. The lady at the counter was so sweet and nice. We will come back again to get sourdough and more pastries!

Did our wedding cake through Ryke's Bakery and it was great! We wanted a small cake that also stood…read moreout and looked amazing and Ryke's delivered just that! We were so happy with the outcome!

The donuts are soooo good! Top rack is $1.50 and bottom rack is $1.95 a piece. The bakery is very…read morespacious and full of temptation. I've only tried their donuts, but I plan to taste their cakes soon. Allow two days for cake orders, but more for special orders. I loved the ambience -- looks so relaxing. You can't beat the service; they are quick!

Lovely all day type of cafe close to the main shopping area on Phoenix…read more Order at the counter and there is ample seating inside, at the front entrance (covered patio), and in the back (patio is two levels and there's also outdoor seating on the ground level). I could see this place getting very busy, but the times I went it wasn't too bad. Friendly staff at the counter. The lady bird sandwich was tasty and I was very full after it! Husband got a breakfast wrap (it comes pre made in foil behind the counter if that would impact your decision on whether to get it). Tasty nonetheless. Also got a cinnamon roll which was good, a bit sweet of course, but something I'd get again to split! Would stop by here again if you're in the area!

Very strong coffee! And they have my beloved oat milk. I like a lot of milk so I would make sure to…read moresay that up front. And they wrote "oat" on top of mine which made me happy. Relaxed atmosphere. A few tall hightop and regular tables inside and lots of seating outside for nice weather. Also outside are stairs to their rooftop deck with one table that seats ten people. Very cute and fun place. I would totally go back.

The interior isn't terribly inviting but the product is great. Salted caramel choices were way too…read moresweet, but all others were awesome: key lime, strawberry, chocolate. The creme brulee donut was a knockout. Incredible taste and texture. The employee was not engaging, but the food distracted nicely.

An absolutely amazing cupcake experience. Every week you can find their flavors online and on their…read moreFacebook. They offer a reserve ahead option by texting them your order. Prices vary by quantity not flavor. It is located in Kentwood and if you drive too fast you could miss it. There is easy parking. It's a cute shop with only a pick up option. Their decor includes a line up of the cupcake flavors and a wall of sprinkles! The cupcakes are delicious. The most unique combinations and they ALWAYS seem to work well! They cupcake is a good size with lots of toppings. I ordered 7 and was able to split them up between my group where we all tried them. They have Prices are as followed 1-5 cupcakes $4.75 a piece 6-11 cupcakes $4.50 a piece 12+ cupcakes $4.25 a piece

A complete nightmare! BEWARE!!…read more The owner Amy is full of herself and has absolutely no professional etiquette whatsoever. Starting with her inability to answer straight forward questions and ending with her backing out of contract and cancelling our order 50 days before my wedding after I already paid the down payment! She cancelled the contract and refunded the down payment I made to hold the date - leaving us to find another cake vendor on short notice! Her excuse? She has worked "for Bert's for 42 years and made over 10,000 cakes and feels like no matter what she does, she won't make me happy." Photo attached. All I did was ask about the pricing for the samples because no other cake vendor had required payment for samples so I didn't know how much they cost. I also asked her which location we should visit to try the samples. Lastly, I told her that I couldn't believe that she was charging us the same amount to deliver the cake across the street as she would charge us if she were driving across town. I didn't say I wouldn't pay for delivery... I just told her I was surprised that she would do that. The other cake vendor we were considering wasn't charging us a delivery fee at all and they are located 30 miles away from our church! I was put off by how unprofessional she was from the beginning when I first reached out last fall. The only reason I decided to finally give Amy a chance is because she was cheaper and right across the street from our church. Now I understand, you get what you pay for...... because Amy is a MESS. Absolutely awful and I feel sorry for anyone who has had to deal with her. I saw in other reviews that she is described as rude, cheap, disorganized, snobby, and that she talks down to customers. I can confirm that she is ALL of these things and worse. The cake isn't even that good and at this point I'd rather buy one from Sam's Club than have to work with Amy and her staff. She doesn't send you a contract until you pay her a down payment, which is strange. Typically you create a contract/agreement, have both parties sign it, and then you ask for the deposit. The contract looked incredibly sketchy - Words were misspelled, font was all over the place, punctuation and grammar were hideous. Photo attached. Just so you know, AMY - Nobody cares HOW MANY YEARS you've been making cakes, HOW MANY CAKES you've made in your lifetime or HOW GREAT YOU THINK THEY TASTE if you continue to be a an inconsiderate, egotistical, uneducated, defensive, stubborn old woman who can't figure out how to treat people and keep your word. That's just bad business... I don't care who you are. I'll "wish you the best" as well...

Bert's Bakery made the cake for our wedding, and it turned out beautifully and was delivered to our…read morecaterers without any hiccups.

this place is so wonderful. very kind workers, great selection, easy & quick ordering process…read moredespite a line out the door. apple fritters are the bomb dot com. so is everything else here. pecan rolls are freaking amazing. coffee is kind of mid but i don't even care this place so fire

Came here for the first time yesterday while my friend and I were in New Buffalo celebrating her…read morebirthday and enjoying everything the area had to offer. Unfortunately, from the moment we walked in and looked at the menu, the woman with purple hair at the counter greeted us with extremely unpleasant energy. She rushed us through our entire order, wasn't friendly or welcoming, and was extremely difficult to connect with. What stood out to me most was that after our interaction, I noticed her greeting other customers who didn't look like us with a noticeably warmer energy. We ordered two sandwiches, two drinks, and two pastries, spending almost $40, yet the experience lacked any real sense of kindness, consideration, or basic human decency. Because I was being rushed, I actually had to get back in line a second time to purchase something I had missed during our initial order. We were especially disappointed because this was supposed to be a nice experience while celebrating my friend's birthday. We were grateful to see vegan options on the menu, and the space itself is beautiful, but unfortunately, it felt like the energy and level of hospitality inside depended on the color of your skin. That experience left a lasting impression, and sadly, we won't be returning.

I love my coffee, so when I travel, I always seek out a local roaster, and I am SO GLAD that I…read morefound Uncommon during my first visit to Lake Michigan! I'd come across them while doing my HW for the trip, but without really knowing the area, I'd thought that staying in South Haven meant I wouldn't get the chance to visit, but after stopping in to The Flying Saucer in South Haven and picking up their beans there for the house, I learned everything is kinda close on this part of the coast! This is their main location, right in the heart of Saugatuck. It's cozy and colorful, warm and inviting, and filled with some incredibly sweet people. Oh yeah. They have A LOT of great coffee too! Their specialty and seasonal drinks all sounded delicious, but I'm a purist in pursuit of the best cup of black coffee, here for the single origins and blends that are sourced and roasted by this skilled team. Walking in I was faced by a massive wall filled with beautiful bags of beans from all over the world, each labeled with notes on origin, processing and flavor profile. I set my sights on a pour over and when the cashier said I could choose anything from the wall, I was gobsmacked (that's a funny word). The range was so impressive, with great representation from all over the world, processed in all different ways, making the choice quite difficult. It's a good thing I used my time in line to look at all of the options, and I settled on a white honey processed coffee called Villa Sarchi, which was delightful. If I have one quibble it's that they didn't have an actual pour over menu and this is simply because I enjoy asking the baristas about the coffees. This spot is super hot, with a line out the door at all times, so despite the barista at the counter being incredibly accommodating, I couldn't in good conscience hold up the patrons behind me with too many questions or returns to the wall. I also tried their espresso lime tonic for a beverage to stroll with and enjoyed the slight sweet and tart drink very much on a hot day. Uncommon also has a great menu of food offerings and we had a bagel breakfast sandwich and one of their MASSIVE savory scones. I wish I'd asked or been asked about warming the scone because it definitely needed it, but holy hell this thing was packed with cheesy goodness and the perfect foil to my naturally sweet coffee. Normally I go home with one bag of coffee as a souvenir, but I couldn't help but buy two, which were in addition to the beans I also bought in South Haven! In total I think I sampled about 5 different Uncommon roasts and loved them all! I loved this place so much I looked to buy merch, but sadly they had run out of the sizes I needed. There's always next time. Or maybe they'll ship...

Very much looks the part, but was left wanting a little more tbh…read more First off, vibes wise: amazing. Beautiful old house converted to a coffee shop with a dreamy garden in the back. Incredible. Coffee wise: fair. I ordered a few specialty summer cold brews for my wife and I and they were tiny, and my wife's was well-made with cold foam and cinnamon, but mine barely had a dollop (I gave her the good one, aren't I a nice husband?) I got a black coffee on my second visit and it wasn't very good. Service: friendly but slow. I was SO glad to have pitcher on pitcher of cold brew back at the AirBNB so I didn't have to wait. The times I came, this place was popping and it (expectedly) took some time. Hours: I was out for an early morning walk in the six o'clock am hour and several other middle-aged to elderly people were circling like vultures waiting for their caffeine fix. I feel like in peak season bumping hours to 6 or even 6:30 might do numbers for them. Food: I ordered a buttered bagel for my kids the first time in and it took a long, long time. I think they forgot about it. It appeared to be a grocery store style bagel and was ok. I'm telling you, this place looks beautiful and it's got great energy. It just so happened the business and the coffee on just a few visits didn't quite land. I would definitely encourage folks to try it out, it just missed the mark more than I was hoping for.

She's is willing to try any design you bring to her, at reasonable prices. The cake I ordered was…read moremore than what I had hoped for. Not only were the details perfect but the taste was wonderful.