Adam was excellent to work with! We needed a quick installation due to a last-minute change in…read moreplans before moving my parents into a new condo. Adam was available to measure the day after I reached out, advised us on what to choose based on the areas we were carpeting, and was very good at communicating. He and his employee did a great job and a reasonable price! Very professional, clean, and aware of the new paint and other things in the condo. I would 100% hire him again!

From the owner: I am a fully insured carpet installer with 9 years experience. I am very detail oriented and take…read morepride in my work. I can assure you I will treat your home as if it's my own. I offer free estimates/measurements. If you are looking for quality work at an affordable rate, I'm here to help! Give Adam a call at 608 228-7500

The representative refused to give any details related to hourly rate or pricing of material…read moreestimates before an in person visit. This wasted my time.

Got new carpeting installed. While setting up the instillation was told there would be a $40 or $50…read morecharge for furniture removal and replacement. I asked if I had the installation area empty could I save that charge. Was told yes. Had the entire installation area empty prior to the install and was still charged the furniture removal fee. Called to inquire and was told a check would be cut to me as reimbursement for the fed. Two weeks later and no reimbursement has been received. Sent company an email and received no response. I would not recommend using these guys. The amount may be minor but it's not right to pay for a service that was not utilized and to not get any response when inquiring about it. A tad dishonest!

Professional but not trustworthy…read more Disclaimer: Tired after cleaning 100s of tiny carpet fibres all over the house and feeling like sh** for exposing my baby to VOCs, I am writing this review. We have a new-born and our cat was peeing in the carpet. We called Walgenmeyers to replace the carpet. They showed up time for the estimate and even brought samples as I couldn't go to the store with the baby, mailed us a quote in a timely manner and scheduled us pretty quickly. The installers came on time and did the job as expected. I appreciate how professional they were. During home visit, I asked Jeff about chemicals in the carpet and he assured me that the carpet was certified for air control and safe. During installation (when they put the adhesive) and after the carpet was installed, the whole house had this really BAD chemical smell. I called him to get more information about the carpet rating and adhesive used but he couldn't give me good answers neither did he call back with answers as he promised. I, then, read about VOCs and benzene and formaldehyde and what not that is released with new carpets. As a new mom, my head was spinning, so I got a hotel room for three days (72 hours as recommend by internet wisdom) and left all the windows open for ventilation. Now I am back home and the house still smells of chemicals. In addition, the carpet fibres are coming off the carpet if we step on the carpet, so I am guess we got really bad quality carpet. If I wanted cheap carpet and untrustworthy people, I would have gone with a big box store and not a local company and probably paid half the price we paid Walgenmeyers. I really wish Jeff had been honest about the smell. We could have discussed it - I might have done one room (with cat pee) instead of all rooms or I would have requested the carpet to be aired out for 72 hours before installation, or I would have installed it before our vacation two weeks from now. So many safer options that what we did. I really wish this company puts people over profits. Maybe too much to ask!

They have very nice carpet that looks great however, there is a major problem with the install! My…read morecarpet is around 4 years old and it has 3 big wrinkles. I called them and they said it would cost me $350 to have someone come and fix it. I called other business to see what they thought and they told me this should not be happening to this new of carpet and it was not installed correctly. In addition, they said they would charge less to fix the problem. I called Walgenmeyers back and told them about this however, they will not give me a discount on fixing this problem. They said is was $350 even if I purchased the carpet from them only a few years ago. If you purchase carpet from them keep in mind the cost if you have a problem after the warranty expires.

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

Madison Turners is a small nonprofit with a long history in Madison. we selected Sergenians to…read moreremove a large amount of glue down carpet over concrete and replace it with lvt glue down because of a moisture problem which we explained to them. We selected them because of their experience and long history in the community. We thought they would be knowledgeable and stand behind their work. Boy were we wrong! Their subcontractor botched the installation. within a few months, we had adhesive constantly oozing from the cracks in the lvt, damaging the equipment placed over it and posing a slip and fall risk for our customers. We met with Sergenians staff several times once we figured out what was happening. They were either unwilling or unable to come up with solutions and suggested that we are somehow responsible for the problem which is absurd. They also interfered when we tried to get tech support from their adhesive supplier. Don't assume that longevity necessarily means better reliability or quality! We paid a premium for a shoddy installation that they were unwilling to stand behind.

Amy was so helpful and responsive in planning a carpet install within the very short time I had…read morebefore my house was being listed for sale. Amy helped me select the perfect carpeting by patiently explaining the values of each option in her very clear and precise manner. Amy was a joy to work with, and I am truly grateful for her service.

Teri Cheramy at Coyle Carpet One (West Beltline) guided us expertly to the perfect tile and carpet…read morechoices, communicated effectively through our complex project, and paid exceptional attention to details, even crafting a custom transition strip for us. She's a treasure - years of experience, high energy, cheery personality. Coyle's installers were great, too (ask for David for LVT!)

Jeff Shunk and the Imperial Crew may be the best decision we've made. All aspects of the job were…read morehandled meticulously and professionally. The flooring is absolutely beautiful and completed ahead of schedule. We will never consider anyone else the next time we need help with our wood floors. A+

Jeff and his crew knocked it out of the park! They installed teak flooring in two rooms for us…read more Excellent communication on costs, procedures and trouble shooting. The crew was on time and completed the job as promised. They respected our property and left the area sparkling. You get what you pay for; Imperial Wood Floors is the real deal. We highly recommend them for any wood flooring needs.

I can't say enough good things about Aaron. He is professional, hard working and honest. He gives…read moreyou a quote with a time frame and works his hardest to stick to the plan. We did our kitchen remodeling with him. We had all sorts of issues including not getting the right size cabinet to electrical issues. He stayed with us through out and helped finished our project even though he had to sometimes work more for other people's mistakes. I know we are going to Aaron for all our needs and I would recommend anyone looking to do any remodeling around your house to him. Thank you so much Aaron.

I cannot say enough positive things about my experience working with Aaron. He is meticulous,…read moreknowledgeable, extremely conscientious about quality, and an all-around pleasure to work with. Everything about my project was a challenge and he handled each and every issue with a problem-solving frame of mind. I will definitely be using Aaron for any future work.

I am extremely happy with the services I received. Alex was extremely professional and responsive…read more He arrived on time and did a great job with our carpets. The price for the service was also fair and a good value. If you're thinking about getting your carpets cleaned, don't hesitate to contact them. You won't regret it!

Alex is the best. He not only cleans carpets, he cares about his customer. His advice is spot-on. I…read moreknow my domestic skills are sorrily lacking, but Alex's reminders of vacuum the number of days or people + pets means I run the vac almost constantly. My house looks and smells brand new when Alex is through!