We contacted Walgenmeyers for a quote on flooring for our kitchen…read more Mike came out right away and gave us a fair price. The installation was done when they said it would be, but that's when all the problems started! They told us our floor was uneven and showed us they would have to put down leveler. Well, the guys put it where it didn't belong and didn't put it where it did belong. Now when we walk on certain parts of our kitchen floor it makes all kinds of popping noises, because it's not level! We contacted our salesman Mike right away. Mike came out about two weeks later and said he couldn't hear anything. They didn't account for the face plate on the bottom of the dishwasher either, so they left that piece off we told Mike about that also, then we were told by Mike the salesman we needed a transition piece where the carpet meets the new flooring, so we bought that. Then when the installers were putting the transition piece on, they advised us to buy another piece incase our type of tile was no longer available. So, when they gave us the other piece (just before they left) we noticed it was a totally different piece and wasn't even the right length! I told Mike I wanted a refund for this piece and he said no! We complained about this to our salesman Mike, and he said he never sold us the extra piece even though I had the invoice. But he couldn't find his copy anywhere. (yeah right) When I pulled out our invoice Mike actually raised his voice to us and said he would contact us later and we could also talk to the owner. Never been able to get ahold of the owner either! We tell all our friends that are remodeling to never go to Walgenmeyers unless you want to get ripped off and have shotty work done that's not guaranteed! Because absolutely nothing has been fixed!

We were disappointed. Careless workers, and poor response to errors they made…read more -They underestimated materials, which meant the movers arrived with unfinished flooring. -The installers sawed everything inside the living room, covering everything in dust. -Three transition pieces had issues. One was much too tall and a tripping hazard, another did not allow the door to close, and a third fell off. It took 4 weeks several emails and phone calls to remedy, and one doesn't match the two other transition pieces right across the hall. They could not explain to us why the same kind of piece couldn't be used. (Same transition from laminate to vinyl.) It looks very odd. (Two wood transitions and one black metal one in the same hallway.) -The trim work around an outlet and loft posts has gaps. -The response time to our concerns took a very long time, although I got the remainder of the bill right away. The actual wood laminate product looks good, but I worry should issues arise in the future with such poor customer service.

Hubie & Kevin were both great. They did what they promised which was re-carpeting and adding vinyl…read moretile to our recently flooded basement in less than 2 weeks. :) Highly recommended. They treated us with respect and had a lot of knowledge which they were willing to share with us.

The representative refused to give any details related to hourly rate or pricing of material…read moreestimates before an in person visit. This wasted my time.

We worked with Nonn's on a large home project involving flooring, tile, and appliances. When…read moreservice issues arose, the experience was far below what we expected from a company handling a project of this scope. Our range broke immediately and was unusable for weeks. We also had a separate dishwasher issue that required months of follow-up before ultimately failing and needing faulty parts replaced. Communication throughout the process was slow, inconsistent, and often required repeated effort from us just to receive basic updates. Although repairs were eventually completed and a partial credit was issued, Nonn's declined to provide any further accommodation despite the prolonged disruption and clear service breakdowns. The response from leadership made it clear that customer experience was not a priority once problems occurred. We made multiple good-faith attempts to resolve this privately. Based on how these issues were handled, we would not choose to work with Nonn's again and would encourage others to carefully consider their options before committing to a significant project.

I had new countertops installed in my kitchen and when they installed them they put a 7 inch dent…read morein the side of my 3 day old refrigerator. They did not tell me they did this all they did was move a calendar we had put up with a magnet over the dent. it took getting a hold of the Waukesha Mgr. to try to get this situation fixed. After three weeks they brought a new refrigerator replacement but it had a bigger dent in it than the original. I finally made a deal with them to make a credit on my credit card and am just keeping the dented original refrigerator. I guess the worst part is that they damaged the fridge and tried to cover it up without telling me. My question is can you trust a company after they do something like this?

Teri Cheramy at Coyle Carpet One (West Beltline) guided us expertly to the perfect tile and carpet…read morechoices, communicated effectively through our complex project, and paid exceptional attention to details, even crafting a custom transition strip for us. She's a treasure - years of experience, high energy, cheery personality. Coyle's installers were great, too (ask for David for LVT!)

We bought high end vinyl flooring here and had it installed by them. The installers and the person…read morewho came to check it before install to provide a quote were so experienced, professional, and hard working. We got multiple quotes and their proficiency was so much greater than the competition, it wasn't remotely close. I hope that everyone who gets flooring gives these guys a chance to give them a quote. They are super experienced, talented, and fantastic.