Bike Line has been wonderful to work with! The staff is friendly and knowledgeable. I highly…read morerecommend this bike shop. They are the best and most reputable shop around! Tom M.

This small business has been great for us, we have had our road bikes tune/cleaned and cross bar…read morebreak handle installation here before and the staff has been very helpful with our basic bike needs ever since (tubes and tire replacements, saddle replacement). Their location is also so convenient near the Monon trail. This has been our go to place for basic bike needs that we can address quickly. As for product options, online still has more choices if you're into DIY or more into serious biking as this store only carry certain brands/products.

Hello fellow bicycle enthusiast's! I don't even know where to start. The name in itself "BICYCLE…read moreHOSPITAL" wow! Way cool!! That is exactly what it is! the ultra talented Charlie Sr, charlie Jr & Jennifer are masters at their craft! They breathe new life into older bikes. Tune up newer bikes & everything in between! Great inventory. The owners have owned it since the 70's. Their are different bike shops in the city. All of them are good. The bicycle hospital owners are down to earth, very friendly, smart, super helpful, great customer service & very knowledgeable! Need I say more...sure why not! Charlie Sr is just a very personable,very cool & laid back guy. Coolest voice I have ever heard. Always eager to help. He helped me get my trike into the truck. If a grateful dead tribute band plays around here. It would be the best to hang with charlie! Charlie Jr. What a fabulous person he is! For a young guy he definetly has learned everything about the trade! Is very good at explaining things. All 3 staff members work so well together! Last but not least...the amazing Jennifer!!!! Sounds like a magicians act! She can have multiple things going on & makes everybody happy. Her smile & laugh are infectious! Once again very customer service oriented! If you don't feel welcomed here. You must be from another planet! I think of them as my go to bike people. More than that...I think of them as good friends!!! I am not running for political office. But I would like to say...my name is Daniel e. Stonehouse and I approve of this message!!!! Peace out!!!

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

I have been going here every season to get a tune-up for the past three years and I have been blown…read moreaway by the service each time. The service is timely and at a fair price. I haven't purchased any bikes here, but every time I walk in I am surprised by the selection of secondhand bikes as well as the parts available for purchase. Highly recommend this place!

We had such an amazing experience at Freewheelin'! The workers were very helpful in helping me find…read morea bike that checked all my boxes and fit the budget. They also found a bike for my almost five year old daughter- when she was disappointed about the color of the one I pushed her to, they moved some shiny purple tassels onto the bike for her they were so sweet and made our day. Lastly, when I realized I didn't have a helmet as I was leaving, they handed me one for free!! Love having this shop in the community!

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

Bike assembly I took my son's still-in-the-box mountain…read morebike to Bill's yesterday. Bill came referred by another gentleman that was unavailable but strongly recommended Bill. Bill was quick with responding to me texts, very polite and his rate was absolutely ideal. Amazon assembly wanted $200 to assemble this $150 bike. No way. Bill texted me the day of my appointment and said I could come earlier than our determined time and since that worked for me, off I went to Geist. Bill helped get the box out of my trunk and took it downstairs to his own bike shop. He offered my son and I a seat in his basement. I asked to watch him build the bike and he was very nice and said yes. Not only did Bill assemble this bike but he went above and beyond tweaking and fine tuning all parts of it. Even if I had attempted to build this bike, I would not have had the knowledge or know-how to do what he did. He checked the wheels, the brakes, loosened the steering as it was tight. I mean he was so professional and did an outstanding job. I can't speak more highly of Bill and his service. Though it was a 30 minute drive for me it was SO worth it. Any future bike questions or repair, I know where to go.

I am so thankful my friend gave me Bill's contact information. His business card notes to text him…read moreso I did and he got back to me in one minute. Talk about customer service! I needed my bike to get tuned up so we arranged for Bill to come to my house, pick up my bike, and bring it to his shop to get it back in working order. I thought this was the standard operation for Bill but later learned people usually bring their bikes to his garage. Again, noting his fabulous customer service! Bill texted me a confirmation text morning of and arrived on time. He took a look at my bike and realized he didn't need to bring it to his garage since it just needed air and tubes. I so appreciate his honesty and not taking me on a run for my money. He worked quickly and even test-rode my bike to be sure it was up to his standards. He went above and beyond and put air in the tires of my backup bike. He did all this work and charged me $20. I was shocked! I highly recommend reaching out to Bill for all your biking needs!

Stopped in for a quick issue with my tire and they fixed it up quickly. Very nice people.read more

My Sons bike is good to go!! Hardins Bike Shop is the place to go I highly recommend them excellent…read morequality service... You will be treated with Respect Pamela

I ordered a bicycle from SIKK, and brought it here for professional assembly. The owner was…read morefriendly, and the bike was finished well ahead of schedule. I've been riding it for a couple of months now, with zero problems. I'm bringing another one to him today because he did such a great job. His social media pages are informative, as well. He offers lots of advice about bikes and maintenance.

Small cycle repair shop. Went there for some parts, the owner spent a substantial amount of time to…read moreexplain and advise. Very friendly and helpful. Well recommend

The employee we worked with was knowledgeable, patient, thorough, and kind. My son is new to…read morebiking and he took the time to help him find all the right gear, answer our questions, and get the best value for his limited budget. We will be customers for life.

I have now bought two bikes from BGI! One being a Trek Domane road bike nearly a year ago and then…read morea Trek FX 2 today for commuting to and from work and around town. I have been in occasionally to get other supplies as their variety and selection is superb! Their inventory includes all sorts of bikes that you could need, including Electric, Road, Mountain, and Hybrid/City bikes. They have also increased their inventory with the acquisition of Gray Goat, allowing them to carry Specialized bikes. The sales staff are always helpful and will go out of their way to get you what you need (even ordering a bike in the size that would fit you best). Prices are high, but I think they're around what you'd find at other bike shops. Unfortunately, cycling is an expensive hobby/activity. If you do purchase a bike, they do install accessories (for free in my experience), so you could add a pannier rack, bottle cage, light mounts, and more to your bike before even taking it home! To give you inspiration for some rides, there is also a map in the back of the store showing the local Indy trails and recommended routes to explore. In addition to bike supplies, gear, and clothing, they also sell fitness equipment like treadmills, bike trainers, etc. at this location, but I haven't really explored that section of the store. The only thing I would note is that I would not recommend getting here via bike, as 82nd Street is a very busy thoroughfare and the surrounding area is very car-centric, unfortunately. But otherwise, it is a great store with pretty much everything you could need to get riding!