Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Great place, great people. Was greeted by a sweet dog, and was treated well while figuring out…read morewhich basket would fit on my front bike. They even customized parts to fit my front wheel, and were super friendly about it! Won't be going anywhere else bike related now. This is my new favorite spot.

What an amazing experience!! We had never been to this area before and it was a great find! Matt…read moreand his teammate were professional and worked so hard to help us come up with solutions! I highly recommend visiting this shop!

Bike Line has been wonderful to work with! The staff is friendly and knowledgeable. I highly…read morerecommend this bike shop. They are the best and most reputable shop around! Tom M.

This small business has been great for us, we have had our road bikes tune/cleaned and cross bar…read morebreak handle installation here before and the staff has been very helpful with our basic bike needs ever since (tubes and tire replacements, saddle replacement). Their location is also so convenient near the Monon trail. This has been our go to place for basic bike needs that we can address quickly. As for product options, online still has more choices if you're into DIY or more into serious biking as this store only carry certain brands/products.

I took my bike in for what I thought would be a simple flat tire fix and found out I needed more…read morethan just a tube but that the tire itself was flawed.They fixed me up a!t a very reasonable charge. Great service and a very friendly environment. I Will recommend this shop to all my friends for their bike repairs

This is the ebike shop one can depend on and trust. I've purchased three quality e-bikes from them…read moreover the years. I also have them serviced here. Both sales and service are great! You can't go wrong with either service and I highly recommend!

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

Excellent customer service! We recently shipped my wife's bike from Arizona to Carmel, and the…read morebrakes were acting up upon arrival. I called several local shops, but every single one insisted on a full tune-up fee just to look at it--and quoted a multi-day wait time. Future velo was able to get the bike in same day and had it repaired within 5 minutes. No tune up fee, same day. 10/10 would recommend

Take your e-bike to a different shop!!! David, the owner of Future Velo, is not an honest business…read moreowner. You will be taken advantage of, threatened to take down bad reviews, and talked down to. My experience with the David made it clear that he doesn't respect women or his customers. He promised to refund half of the bogus "diagnostic" test. We did NOT receive a diagnosis. We did NOT have any proof of what was done to "diagnose" anything. David talked down to me in the store, belittling me like I didn't know what a diagnostic test was. That will never be something I am willing to take from anyone, especially not you David!!!! Stop taking advantage of people and then threaten them to take down honest reviews!!! Most recently, this clown threatened my wife to only return half of the money if a different review was removed. (Google) Not going to happen, bud. The truth hurts sometimes, David. Honest reviews are the consequences of being a shady, dishonest, misogynistic business owner.

Bike assembly I took my son's still-in-the-box mountain…read morebike to Bill's yesterday. Bill came referred by another gentleman that was unavailable but strongly recommended Bill. Bill was quick with responding to me texts, very polite and his rate was absolutely ideal. Amazon assembly wanted $200 to assemble this $150 bike. No way. Bill texted me the day of my appointment and said I could come earlier than our determined time and since that worked for me, off I went to Geist. Bill helped get the box out of my trunk and took it downstairs to his own bike shop. He offered my son and I a seat in his basement. I asked to watch him build the bike and he was very nice and said yes. Not only did Bill assemble this bike but he went above and beyond tweaking and fine tuning all parts of it. Even if I had attempted to build this bike, I would not have had the knowledge or know-how to do what he did. He checked the wheels, the brakes, loosened the steering as it was tight. I mean he was so professional and did an outstanding job. I can't speak more highly of Bill and his service. Though it was a 30 minute drive for me it was SO worth it. Any future bike questions or repair, I know where to go.

I am so thankful my friend gave me Bill's contact information. His business card notes to text him…read moreso I did and he got back to me in one minute. Talk about customer service! I needed my bike to get tuned up so we arranged for Bill to come to my house, pick up my bike, and bring it to his shop to get it back in working order. I thought this was the standard operation for Bill but later learned people usually bring their bikes to his garage. Again, noting his fabulous customer service! Bill texted me a confirmation text morning of and arrived on time. He took a look at my bike and realized he didn't need to bring it to his garage since it just needed air and tubes. I so appreciate his honesty and not taking me on a run for my money. He worked quickly and even test-rode my bike to be sure it was up to his standards. He went above and beyond and put air in the tires of my backup bike. He did all this work and charged me $20. I was shocked! I highly recommend reaching out to Bill for all your biking needs!

The staff at Motion Cycling is absolutely amazing--by far the most professional, kind, and quick…read moreteam I've ever encountered in a bike shop. They really know their stuff and take the time to make sure everything is done right. The atmosphere is awesome. Great music is always playing, the vibe is relaxed and friendly, and they even have a shop dog to greet you when you walk in. It's the kind of place you actually want to hang out in. There's a reason why people like Reggie Miller get their bikes here. Whether you're a serious cyclist or just getting started, Motion Cycling is the real deal. Definitely stop by and check them out--you won't be disappointed.

Quality service, fair price. Great people who are kind and helpful. Highly recommend.read more