Photo is about an accurate wait time for window pick up of RX's…read more Although 24 hr pharmacy is very convenient, pharmacy always seems short staffed. The person handling window pick up always has to take counter pick up as well as answering phones. Which makes wait time longer. Staff is less then friendly, always seem in a rush, not to helpful in person or over the phone. Wish they had a little it more patience & sympathy for those that are I'll or with I'll children. Entire outside area has homeless scattered surrounding the building. Homeless often hang out inside. Mostly it would be nice if pharmacy staff took some training in courtesy & friendly customer service.

My doctor put me on a new medication. This was my 2nd time getting it filled. Again, I'm new to…read morethis. I went to pick up my refill 2 days early. In which the girl that helped me basically accused me of mishandling my meds and can't pick them up until they're are gone. She then said if I was taking them as follows, I shouldn't be out. I'm not out and have 1 more for tomorrow. She argued with me saying I have to wait 3 days. She left and came back saying I can pick them up tomorrow. So basically, the pharmacy lady was wrong and accusing me of what?! HORRIBLE HORRIBLE SERVICE

never needed a pharmacy transfer till now , CVS merger with Rite Aid , being with Rite Aid since…read morethey were Payless drugstore 40 plus years ago, Aug 12 I was in rite aid and they (CVS) employees told me all my prescriptions will auto transfer over , here we are September without any meds because they didn't do what they said, I went in to talked to them in person because their phones are all automated crap!!! can't talk to a live person, they wanted me to pay full retail for my meds cause they didn't have insurance on file , I've been with them for 40 years !!! so I left and moved to Walgreens... will never stop there again , bunch of incompetent people

Terrible customer service! They make you feel like you are bothering them,(the gals) on the phone…read moreor in person. Hire some people that can smile and treat people with respect. Prescriptions are never ready even if I've called and they told me they were ready. They (The gals) then say that I never called and that they never told me they were ready. WTH??? Are you calling me a liar? Why would I waste my time just to sit around the store for an hour or 2? I definitely have better things to do. Ugh!!!!

I've been shopping at Yokes in Kennewick Wa since they opened there doors! The pharmacy is the best…read morePharmacy to deal with by far. They are promt and very knowledgeable. I have never had a single issue with them! They are always smiling and eager to help. I highly recommend this Pharmacy. Damon Krom, life long Kennewick resident.

a neighborhood proper supermarket with human checkers...5am coffee also helps deli is 5starsread more

Count your pills because they will short you. Several times we have received 4 pills in one bottle…read morethat was a months supply amd you cant speak to anyone.

I receive prescriptions from Reliance Pharmacy. Today, when talking to the pharmacist about…read morerefilling a prescription, I was yelled at and hung up on twice. There was a situation last month when I was told there were no refills on my prescription. After an all day hassle to fill prescription, I was told the refill was there the whole time and they just hadn't looked far back enough? This month i was told the same thing and I asked him if he checked back far enough. I was cut off, he raised his voice, and began to tell me that he knew how to do his job, that he wouldn't argue with me. I said "sir, I was just asking you a question" and then I was hung up on. My prescriber is pregnant and working from home. Last month it was a huge mess trying to get a message to her. She had given them the refills in advance, knowing she'd not be at work. I was in tears and had to call my dad, my dad wanted his name. I called back and asked them if they'd faxed over a request for refill and lady said they just had done that. I earlier, did try to explain my situation to the pharmacist but was interrupted many times. He said was rude and mean. I asked the lady for his name, she was silent then put me on hold for 5 minutes and hung up on me. Called right back and he said "this is the pharmacist" asked him his name and how to spell, he sounded so angry I had to ask twice. I receive medications from them for mental disorders and they are very important to my wellbeing. It's hard to feel intimidated and bullied by the person who ultimately has the power to control whether I receive those very important medications.

I love Walgreens but this location takes hours to get my "30 minute or less" pick up orders and has…read moreexpired vitamins on the shelf and are just not the most friendly. I prefer the one on 27th but sometimes this one is closer and I just settle. I usually regret placing an order though since I end up waiting hours for it to be ready.

It would be nice to easily get someone on the phone to answer questions rather than having to sit…read moreand fight with the automated system

It's easy convenient In-N-Out no worries most times a lot of crazy people around in there thoughread more

walmart absolutely SUCKS now what happened ???? , they need to become more inclusive of all forms…read moreof payment, my husband is a busy man and almost only ever has his card digitally on his phone. tonight i sent him to get me a few things as i am SICK with nausea and can not eat a lot of foods otherwise i will vomit, so i was waiting for him to come home soon with the foods that i am able to eat, and when he was going to check out; they do not have tap to pay!! WHAT STORES DONT HAVE TAP TO PAY IN THE YEAR 2025?!!! this just aggravates me so much & will now be taking my grocery shopping experiences elsewhere which is very unfortunate because for people who don't carry a lot with them they only have one way of paying and it makes it very inconvenient. BE MORE INCLUSIVE I KNOW IM NOT THE ONLY ONE WHO FEELS THIS WAY. if i could give -5 stars i absolutely would, do not shop here.

I will never use them again. Requested delivery of medications. They were never delivered and after…read morenumerous conversations with Walgreens, some heated, they again stated...not our problem. You wanted them delivered, once we give them to a driver its no longer our problem. We're done talking. I have since field a complaint with Walgreens Corporate. office.

The lady here was very unhelpful. She said she couldn't scan the barcode on my PayPal app to add…read morefunds because of all the scams. Because me handing her 60 bucks is somehow a scam. When all she had to do was apologize and tell me she didn't know how. I'd rather be told the truth by a humble person. Than to be lied to by someone who pretends to know better. This moronic lady shouldn't be dealing with customers if she can't even do her job or be an honest human being. Lying will not do anyone any good. Because the outcome is the same but the respect is gone.

Went through drive through and amira was very rude and aggressive. Been coming to this pharmacy for…read morealmost 7 years and no one has been so angrily aggressive.

3rd time in 2 months pharmacy staff shut down pharmacy for lunch 10 min early with customers in…read moreline. Customer service is terrible!!!

The worst customer service at the pharmacy. Rude. Historically rude. Just read the past reviews of…read morethe pharmacy and it is evident that this is an ongoing problem which the store has no intention of fixing. Avoid and go somewhere else.

I switched to have my medicine filled yesterday by Walgreens other than where I normally have it…read morefilled because it was Sunday and it had to be taken that day and my pharmacy isn't open on Sundays because I was discharged from the ER on Sunday. I wasn't called to find out that it couldn't be picked up that day. I wasn't even sure if they had received it. I called the phone number to talk to a real person and I got an AI who couldn't find the prescription and wouldn't give me a real person. I visited the physical pharmacy and the line is like 8,9 people long and want moving. I called the number again got the AI again and I described every detail what the problem is so it finally sent me to a real person who found the prescription. He said it couldn't be filled till Wednesday. I told him it needed to be filled right away because it should've been filled yesterday because it came from the ER. He agreed to have it done asap in about an hour and an half. Then he said I would have to wait in line to get it which I can't because of pain in my leg from standing very long. I needed another way. He thought the local pharmacy didn't have a drive through pickup then he looked again and it did. Drug stores like Walgreens need to step up their game because grocery stores and other similar stores shouldn't be able to do their job better but they are. If they don't they'll all go under. If my heath isn't important to them I won't use them ever even if I just got out of the ER on Sunday and can't go anywhere else. I'll just wait until tomorrow. Walgreens will need to pay me to ever consider going there again. I think I should've just had them transfer to another place to be filled. We'll see if it gets filled right away and if I get notified at that time. Update: They wouldn't fill the prescription for stupid reasons so I'm transferring it back to my own pharmacy. WALGREENS doesn't like business that pays them.

It doesn't matter if you refill your prescription a day before you need it or the day of, they…read morewon't fill it till it's 30 minutes till the pharmacy closes. I love going through medication withdrawal because the pharmacist told me my meds would be ready at 11:00am and didn't have it ready till 7:15. I only filled my prescription here because the place I was going to previously shut down. I found out recently that out of every place in town, this Walgreens overcharges the most.

I had simple prescription: a 90-day refill of digoxin. It was ready to pick up, so I went in and…read moregot it. The paperwork said 90 pills, both on the receipt and the bottle, but when I got home and actually looked at the pills there was only 30. We called the pharmacy and told them about the discrepancy and were told, in no uncertain terms, that we had to go back THAT DAY to get the other 60 pills. So, I went back and explained the problem. After some time, the assistant came back and asked me if I wanted just 30! I said NO, I paid for 90 and I wanted 90. He explained that they were OUT OF STOCK, even though I was just told to come in for the remaining 30! I told them I wanted the FULL prescription of 90, otherwise I would just have to call my doctor to have it prescribed again and, then, come back in a month. I, then, told me to take back the 30 pills and give me a refund as I had lost all confidence in them. Then, came the next problem: they wanted the receipt! I gave them EVERYTHING they gave me, which included something that looked like a receipt, but was just safety information with the quantity and price. I was at the drive-in window and saw a receipt on the ground, but couldn't open my door to pick it up. So, I had to pull forward enough to open the door. It was NOT my receipt. In the mean time, people waiting in line behind me started to shout at me! I shouted back: "Don't shout at me: Walgreen's made the mistake!" The bottom line: I will have to make THREE trips to Walgreen's to pick up ONE prescription!