There's a lady out front who was very rude and does not care for the customer when they are in need…read moreor lack information on ordering medical supplies she tends to be rude and her demeanor and her attitude is just not at all professional she literally laughs in people's faces when she sees you having trouble and I will never go there again.

I was recently prescribed oxygen by my pulmonologist. I was able to navigate numerous obstacles…read morethrown up by my insurance with the help of the courteous and helpful Leah, an employee at In Home Medical. And their technician who delivered and demonstrated the equipment was a nice young man by the name of Rudy. Rudy was very knowledgeable, professional and pleasant during his time in our home. My thanks to In Home Medical and their staff. I highly recommend them for your at home medical needs.

I used to love shopping there until this older gentleman that is there now I don't know if he ever…read moresmiles and just seems moody he is so slow and doesn't seem to know what to do at times it is really depressing every time I see him

Horrid customer service. Extremely slow service. They typically have four or more people working,…read morebut that only seems to make them all work slower.

Had a prescription for oxygen machines. After 4 months I received a bill for the full cost of the…read moremachines because my insurance says it was prescribed for only 1 month. No notice from Lincare about picking up the machines after 1 month and they waited three months to bill me. That's when I found out the prescription was for 1 month only. I returned the machines and bought a home oxygen machine and portable for what I had to pay for three months of rental. Check your prescription with Lincare because they will not notify you when the prescription runs out and will bill you full price. They don't rent without a prescription but also don't notify you when the prescription runs out.

This is a review of their oxygen supply store on Clearwater Avenue in Kennewick. They took over my…read moreDepartment of Labor account from In Home in Pasco. My portable oxygen concentrator stopped working at the end of March, 2023, so Lincare picked it up to send in for repair. 6 months later I contact them to check on the progress and was told that somewhere along the way, it had been lost! Which is one thing. I wasn't real upset about them losing it, but asked them for a letter stating that it had been lost, to facilitate my being able to get a replacement from the Department of Labor. After another 18 months of my repeatedly calling their office on Clearwater, still no letter. I'd spoke with the office manager, Angel a couple of times and it got to the point she was having her calls screened and would not speak to me, nor return my calls. Then I talked with the oxygen supply manager Christine and same thing. She'd promised me she'd research the issue and get back to me. This did not happen either. So here it is, nearly 2 years after they lost my equipment and they won't take responsibility for it. I've asked them for the Lincare district office number and they won't provide that to me either. I'm not sure what their business model is, but it certainly is NOT taking care of their clients. If you can take your business elsewhere (which is what I've ended doing) do that! I'm very surprised these people running their Kennewick office still have jobs. AVOID DOING BUSINESS WITH THESE PEOPLE AT ALL COST!

Pharmacist is unhelpful, rude and condescending. Dr Singh I believe. Not sure on spelling. Doesn't…read moresign or initial controlled scripts and generally treated all customers with disdain. The shelves are almost bare. Looks like a pre Cold War Soviet Union drugstore. If I could give zero stars I would. Will be transferring all prescriptions asap.

My prescription had the wrong directions on it. Can you imagine!! It's good thing I caught it and…read morecalled the doctor to check. I don't feel confident to use them anymore.

We had an awful experience when we brought our car in to have it outfitted with a lift and…read morescooter.. the ignition on the car was broken (seconds after the mechanic got out) my husband got in to start the car and the key just turned in the ignition. They looked at it, broke our cowling on our steering column and said the didn't do it, it's an old car and other want their fault. My daughter fixed it in their parking lot, And they refused to even allow us to use a took because I left a "bad" review. We've had nothing but trouble with the scooter and lift and tried to bring it in to be fixed, the older man at the front desk refused to fix it, (after I had an appointment) handed me back my keys and told me he refused to work on it "because we blamed him for the ignition and left a bad review" I spent over $600 getting the ignition replaced. Their customer service is awful and I really don't like this company!

They did a good job for our two vehicles. $110 and hour seems like a lot but who else can do it?…read moreThey are willing to adjust the controls if needed. They also gave us a tip on a prior installment that was installed incorrectly and could have been bad. Thank you guys.

The worst customer service at the pharmacy. Rude. Historically rude. Just read the past reviews of…read morethe pharmacy and it is evident that this is an ongoing problem which the store has no intention of fixing. Avoid and go somewhere else.

I switched to have my medicine filled yesterday by Walgreens other than where I normally have it…read morefilled because it was Sunday and it had to be taken that day and my pharmacy isn't open on Sundays because I was discharged from the ER on Sunday. I wasn't called to find out that it couldn't be picked up that day. I wasn't even sure if they had received it. I called the phone number to talk to a real person and I got an AI who couldn't find the prescription and wouldn't give me a real person. I visited the physical pharmacy and the line is like 8,9 people long and want moving. I called the number again got the AI again and I described every detail what the problem is so it finally sent me to a real person who found the prescription. He said it couldn't be filled till Wednesday. I told him it needed to be filled right away because it should've been filled yesterday because it came from the ER. He agreed to have it done asap in about an hour and an half. Then he said I would have to wait in line to get it which I can't because of pain in my leg from standing very long. I needed another way. He thought the local pharmacy didn't have a drive through pickup then he looked again and it did. Drug stores like Walgreens need to step up their game because grocery stores and other similar stores shouldn't be able to do their job better but they are. If they don't they'll all go under. If my heath isn't important to them I won't use them ever even if I just got out of the ER on Sunday and can't go anywhere else. I'll just wait until tomorrow. Walgreens will need to pay me to ever consider going there again. I think I should've just had them transfer to another place to be filled. We'll see if it gets filled right away and if I get notified at that time. Update: They wouldn't fill the prescription for stupid reasons so I'm transferring it back to my own pharmacy. WALGREENS doesn't like business that pays them.

UPDATE: Got the prizes! FYI It was not worth the 149 after it all haha…read more.. Ok so we're at the home and garden show at the Hapo Center... I won a raffle they were doing. ($149 and some shear scissors) Little did I know the many hoops we had to jump through to receive our "prize" we won. Through many miscommunications on THEIR end, we still have not received our prize! Even after the presentation and phone calls LOL.. Now you may be thinking "it's just a prize who cares" I would be thinking that too, but when they care so much about a sales pitch that they use a prize to do it you know the company has some MAJOR flaws. This is the reason for the review. Chad the sales guy was nice and is just trying to make a living. No problems there

Ver efficient, helpful, thorough & great customer service. They recently walked me through…read moreremoving a sucked up sock in my Filter Queen vacuum. Saved a trip & time waiting for the service technician.

Incredible customer care, extremely attentive and knowledgeable pharmacists…read more Customer care: the pharmacist say with me for about 15 minutes. She gave me clear instructions on how to use a new medication and she listened as I voiced my concerns. She was extremely helpful and never made me feel like she was in s hurry to get back to her work, even though the pharmacy was busy. Pharmacists: one of the pharmacists caught an error that my doctor had made regarding prescription dosage. Had she not caught it, I would have ended up giving my daughter double the amount that was actually required. I am so thankful for this attention to detail. Malley's offers a level of knowledge and customer service you just don't find at chain pharmacies. Support local business, you won't be disappointed.

Called this pharmacy on 5/14, today. Asked the lady why I…read morehaven't heard back about my refill. The lady said they text the doctor on 5/4 and 5/7. They didn't hear anything back. I was surprised and disappointed that the pharmacy did not call and tell be the doctor never got back to them. I then called the doctor office. After identifying myself and the medicine I told her what the pharmacy said to me. She said they don't receive text messages from pharmacies. They received faxes for Rx refills. I told her the two dates. They don't have record of either request. I requested the number (fax) from this office. I was planning on calling back the pharmacy. She then told me a person from her office will call and talk to Malleys and find out what happened, why the request for refill did not go through, etc .

I've never had a bad experience with them. My medications are always filled on time and without…read moreissue. Really don't know why there's only bad reviews, except for the fact that very few people will write a review for a pharmacy unless they had a bad experience.

I would give negative stars if I could. I have called 4 times this evening and the phone just rang…read moreand rang and they never answered!!