Count your pills because they will short you. Several times we have received 4 pills in one bottle…read morethat was a months supply amd you cant speak to anyone.

I receive prescriptions from Reliance Pharmacy. Today, when talking to the pharmacist about…read morerefilling a prescription, I was yelled at and hung up on twice. There was a situation last month when I was told there were no refills on my prescription. After an all day hassle to fill prescription, I was told the refill was there the whole time and they just hadn't looked far back enough? This month i was told the same thing and I asked him if he checked back far enough. I was cut off, he raised his voice, and began to tell me that he knew how to do his job, that he wouldn't argue with me. I said "sir, I was just asking you a question" and then I was hung up on. My prescriber is pregnant and working from home. Last month it was a huge mess trying to get a message to her. She had given them the refills in advance, knowing she'd not be at work. I was in tears and had to call my dad, my dad wanted his name. I called back and asked them if they'd faxed over a request for refill and lady said they just had done that. I earlier, did try to explain my situation to the pharmacist but was interrupted many times. He said was rude and mean. I asked the lady for his name, she was silent then put me on hold for 5 minutes and hung up on me. Called right back and he said "this is the pharmacist" asked him his name and how to spell, he sounded so angry I had to ask twice. I receive medications from them for mental disorders and they are very important to my wellbeing. It's hard to feel intimidated and bullied by the person who ultimately has the power to control whether I receive those very important medications.

Dr NGO is flippin' awesome! I knew I have severe dry eye even though my last eye doctor (Dr Janis…read moreBeck) never acknowledged my discomfort. Also, Dr NGO diagnosed me with cataracts and suggested I get surgery asap because my sight is compromised. I HIGHLY RECOMMEND DR NGO! He's young, experienced, knowledgeable and passionate about eye health. I'm so grateful to have stumbled upon him and hope he sticks around TriCities for a long time! Wolfie Lustig, Kennewick, WA

I was a long time customer. The doctors there are amazing. Their staff however needs a complete…read morereset and rewind back to how they used to be. Sadly it's gone from bad and could need some improvement, to feel bad for the doctors there having their staff represent them so poorly. When the doctor and owner of the company tells you it will be the cost of the contacts after insurance due at pickup, and snarky Victoria adds a fee then proceeds to tell you that payment needs to be made in full before lenses are ordered after you question the additional fee added, there is a problem. This is not an isolated incident either. Contacts were ordered without my permission or consent a year ago after I was told they were only looking into coverage. And a severely botched order for glasses before that where the staff made it to be my fault that the glasses came 3x thicker than the previous pair ordered there a few years before. Billing staff charged me a copay for a test that was covered in full by insurance. Then added another copay that was waived prior just to stick it to me then sent me a collection letter about it. I had been going here for two decades and never had a problem till recently. And I've held on for as long as I possibly can. To preserve my friendship with one of the owners, I need to go elsewhere.

Really appreciate the service from Footwear Outfitters. It is top notch. They specialize in…read moreunderstanding how to get you the right shoe or workbook that fits your job or activity. I've bought a number of slip resistant shoes from them personally.

If you're in the market for steel-toed shoes, this is where you have to go in the Tri-Cities. I…read morepicked up my first pair over a decade ago, and they've done me well (I still have them, and they are still useable) but, I was in need of a new pair. There was just one person here working the store, and he was able to handle the three of us customers just fine. This time I wanted to go for a style that was non-bootlike and they had two options (wish there were more). I went for the one which looked like a running shoe. It was surprisingly very comfortable. The choice was made. I asked if I could get some insoles, and the gentleman picked some out for me. Put those in and dang--I was sold. (I always look forward to the opportunity of wearing these shoes when I'm workin' at the lab at work!). A cool note---the guy threw in the insoles for free! (they were ~$10). Oh, and another note, this store will be moving up near Bonefish in the next few months (man, everyone's moving up there!).

If you have the opportunity to visit The bake shop on S. Griffin in the Las Vegas area you should!…read moreThe Dubai chocolate heart is to die for, totally worth the $13.00 Also recommended is the Biscoff Dubai heart, so yummy. If you are wanting to try their cookies the Ube Crinkle was our favorite. Super helpful and friendly staff with lots of close parking.

Wonderful experience at The Bake Shop. Staff was very friendly and helped us find everything we…read moreneeded. She suggested a topical pain relief (needing for neck pain) that works wonderfully. Highly recommend Dragon Deep Tissue Salve and this store.

Took a one block wonder class . Great teacher. Amazing the way the quilt turned out. Good prices…read moreand very helpful staff.

I live in Pasco, WA. I highly recommend Rob and his crew. I've been going to them for a least 10…read moreyears and have never been disappointed. Friendly, helpful, and there are no dumb questions left unanswered(and sometimes I have plenty of those) . I'm a quilter and love machine embroidery. All the BabyLock machines and Brother 10 needle machine (which I love) have been purchased there. They answer any questions I have. I have them serviced without any problems. Great Job Guys. oh, and I always feel welcomed. 5 Stars from me and lots of recommendations. Adrienne

When I decided to replace the stock head unit in my 2010 Tacoma, I called the Service Manager at…read moreTri-Cities Toyota, who do all the work on my vehicle, and he recommended these guys. I purchased a Kenwood Excelon Reference piece, along with installation. Everyone there was very friendly and professional, and the installation was performed well, including attachment to my backup camera and steering wheel stereo controls. I'm very pleased with this experience and will/would recommend this business to others

Got everything done right and on time. There suggestions to update our system we're spot on!read more

We just had a new dryer and washer machine installed in our home. We have used Authorized Appliance…read morein the past for a refrigerator and have had a great experience. The professional experience never stops. Harley at Authorized Appliance is so great. We will always shop there and request him for all our needs.

Yokes pharmacy in West Richland is the best!! Everyone working there is extremely helpful and…read morealways has a smile to share. I get a text alert when my prescription is ready. Won't go anywhere else!

I've used every yokes pharmacy in town…read more For years the Kennewick one, then the Keene and sometimes the Pasco one because it used to be close to my work. I finally transferred to the bombing range pharmacy because it's closer to wear I now live and I've literally never had good customer service. The receptionist gal (I believe) always makes you feel like you're an inconvenience. I came straight over here today after being diagnosed with strep- I knew full well my prescription wouldn't be ready by the time I got there and was willing to wait but immediately she showed annoyance. One because I got here so quick and two because the urgent care gal sent in a probiotic that is over the counter. I don't feel good the last thing I need is to deal with rude people. Deff going to be taking my business elsewhere I would literally rather drive to Kennewick then come back here. I'm done!