They have a large selection of frames and contact lenses…read more The staff is friendly and it's really easy to schedule an appointment. They get 4 stars because the last couple of appointments we've had to wait quite a bit after our scheduled time.

Had a stuck contact, Dr Brophy was able to see me very quickly as a walk-in (returning patient). He…read morewas reassuring and kind, his exam determined i'd probably lost the contact but irritated my eye looking for the "stuck" lens. He provided some eyedrops and kind words.

First of all, Dr. Nguyen is incredibly knowledge and provides very clear, concise, and…read moreunderstandable explanations for diagnoses. He also spent an extra 5 minutes at the end of my appointment explaining how my insurance covers contacts vs. glasses and what the pricing difference would be. I initially planned on getting contacts, but he walked me through the EXACT cost for the lenses I would need without insurance coverage (almost $1000) AND told me how I can find cheaper contact prices to pay for out of pocket. Also, Kevin in the front office is an absolute delight! He helped me find good frames and provided very helpful and honest feedback in a professional manner while looking for a frame that would fit my face well. They provide reminder texts before appointments, are open on Saturdays, and are so incredibly kind and professional! Will never go to a different optometry office again!

My original review is below, and it stands, but I reduced it by one star because I am tired of both…read moreof my pair of glasses that I got from here keep falling off my face every time I look down. A proper fitting glasses is an important as proper lenses... The place is welcoming and friendly. The inside is  well decorated. The business is run by the two owners which means that they care. The doctor took his time and went the extra mile to confirm his diagnosis. They have a good selection of eye wear including high end selection. They even mocked up the bifocal glasses with take to make sure that I am comfortable. They have all the fancy equipment including a machine that measures the fit by wearing a fancy thing and taking a digital picture of the face. They also don't use high pressure tactics to sell you frames. There's a private parking lot, so don't worry about door dings. Come here...

Came in to look at eyeglasses and was told I need an appointment just to look at them. Don't waste…read moreyour time.

Yes the Doctors and staff are top notch Professional,…read morecourteous, knowledgeable, and I have enjoyed great success with them working with me there . I fully believe that they care about every patient client they help.

My wife scheduled a routine annual eye exam with Cascade Eye, but the visit was later classified as…read morea medical exam without her knowledge. Prior to the appointment, she was asked about medical insurance, which caused confusion, as this was an annual routine eye appointment. I called the office seeking clarification, but Dylan could not adequately explain why the visit was billed as medical. I was told the office manager, Chrissy, would call my wife the next day, but no call was made. When I followed up that afternoon, Chrissy stated, "I had no intention of calling or apologizing because I was too busy doing other things and credentialling another doctor." Chrissy had time to listen to the recordings of my wife making the initial appointment and my conversation with Dylan, talk to the front desk staff, talk to the examining Optometrist, and review the billing for the visit, all prior to our phone conversation. During our conversation, Chrissy fabricated that my wife "came in concerned about her cataracts and eyelids." This is flatly untrue. Rather than addressing our concerns, she focused on my tone and accused me of being rude and condescending. She also minimized our concerns by stating that, "the medical portion would likely be covered and that we would not receive a bill." We have still not received a clear explanation as to why a routine vision exam became a medical exam. During the exam, the doctor confirmed my wife's existing cataracts were unchanged and briefly discussed drooping eyelids, which my wife declined to pursue treatment for. At no point was she informed that the exam was being converted to a medical visit. My wife has been a patient at Cascade Eye for years, and her cataracts previously documented during routine exams, without the visits being billed medically. We feel it was disingenuous that she was not informed of the change in billing status and was asked by receptionist Kathy to sign treatment consent forms after the exam. My wife has since called the office and requested an itemized bill from Dylan. The staff's poor communication, inability to answer billing questions, and dismissive response to our concerns caused unnecessary confusion and stress. Instead of receiving an explanation or apology, we encountered contentiousness and contradictory information, including statements that previous visits were not billed medically because a prior doctor had "shoddy paperwork.". We invite the clinic owner to listen to the conversations I had with his staff on August 11th & 12th. In particular, the office manager completely failed to represent Cascade Eye in a professional manner, and instead deflected blame onto the front desk staff, previous doctors, my wife, and myself. This was an awful patient & family experience filled with unclear, dishonest staff communication and misleading billing. We would not recommend this clinic and will absolutely be seeking eye care elsewhere. Catrina C

Glad to have found this office in Gresham!…read more Nice clean office, knowledgeable and friendly staff, great optometrist providing a thorough exam. And great selection of glasses and lenses. Definitely recommend this place to anyone searching for a new optometrist.

Everything about my visit was perfect. Starting with my phone interaction with Amanda, who was so…read morefriendly and made the new patient process super easy. I called to make a long overdue exam and they were able to accommodate me the same week. Amanda also spent loads of quality time helping me pick out cute frames that suited me best. Dr. Cuttright was kind, informed me about every step in the exam, and had a good sense of humor too. She even showed me photos of the inside of my eyeballs, which was amazing, and answered all my questions along the way. Their office is bright, clean, and state of the art. They support many local brands which is really cool to see. They have tons of unique and stylish frames, so if you're looking for something a bit different, this is your place. I'm so happy to have found a place where taking care of my vision is truly fun and something to look forward to!

I just got a bill from a company I haven't heard about by text and email: there was no date of…read moreservice, what the service was for and the clinic address was for a different town. I have paid whatever I owed each time I went there for lenses, eye refraction and co-pays x 3. I called and talked to a guy from the front desk. He said he was told to do the end of quarter billings. This is nearly October, he said it was a May date for the initial exam. I had to go back twice for follow-ups in June. No one told me I owed anything more at the 2 visits after I paid the visit fee. He said they forgot to mention it. I feel like they screwed up, they can eat it.

I'm SO pleased with my first experience at Stanton Optical on Burnside!…read more Mojo was incredibly efficient, answering all questions I had about the process & even finding me a more affordable contact options for my astigmatism! I hope her pillow is always cold & the traffic lights are always green for her. They also recommended a couple products that I absolutely love now. Highly recommend if you're looking for affordable & efficient care!

DO YOUR RESEARCH, READ THE FINE PRINT, VERIFY EVERYTHING before you commit to anything with these…read morepeople. This company advertises 2 pairs for $79, including a free eye exam and anti-glare lenses, and that you'll get your glasses that same day. It turns out that there are so many conditions that must be met before you qualify for that great-sounding deal, including your prescription and which store you go to - none of which are disclosed up front. You don't find out until you're there in the middle of the process. These guys are good at the old bait and switch game. I asked to have NON-PRESCRIPTION tinted lenses put into a frame I already own. I didn't ask for an exam, I didn't ask for new frames, I didn't ask for anti-glare lenses, just plain vanilla stuff. Regardless, the price was $176.96, with an estimated wait of TWO WEEKS. With insurance, the cost went down to $80, which is better, but still nowhere near matching the claims they make to get you in the store. Look before you leap.

The doctor was great and fast. That's the only good part about my visit…read more Between taking 3 times to enter my prescription and measurements and charging me for something I didn't ask for, I will never recommend this location or return. When I left and reviewed my receipt, I noticed the extra charge. I called and they told me I had to come back in to give them my credit info to get the refund and the order wouldn't process unless the refund for something I didn't ask for was completed. I cancelled my order and still have to go in to process the refund. The worst.

I came in for new contacts. I was able to get my exam same day, (the doctor was really nice and…read moreclearly competent) as well as a trial pair of contact lenses. The bill insurance and have good follow up- checking for comfort and fit before ordering my final lenses. My husband came with me to pick up my contacts, and ended up getting and eye exam (30 min wait only) and got some fantastic new glasses. (oh, and they were done in 45 minutes. now that is some service) Staff is friendly and helpful. I'll be back after I save up for the $380 Tiffany sunglasses I am now coveting!

Dr An did a great job in determining my needed eye glass prescription. The staff were very friendly…read moreand accommodating. Just picked up my new glasses and the prescription was correct and the glasses adjusted correctly to fit comfortably.

I love this place! Wish I found them sooner!!!! absolutely amazing! They were so nice, quick and…read moreefficient to try to help me get the correct prescription and glasses. They also took their time. The only thing I wish is that I got my glasses. I was quoted 2 weeks but I still haven't gotten them. It's been a little over two weeks. But that's my only complaint. Other than that I love this place!!!