I've came here a year or two ago don't remember very well, the day before yesterday night I was…read morecleaning my glasses when one of my nosepads broke off never had it happen so the next morning I gave a call to this wonderful group I talked to I believe her name was Carson sorry don't know how to spell your name but she got me an appointment that day very quick, then when I came in I got help from Karen, she replaced both of my nosepads and readjusted my glasses quick aswell while trying to save the other nose pad. Last time Karen was just as helpful when picking out specific glasses for my tbi condition so I appreciate Karen and her team very much.

I have be seeing Dr Waldo for about 5 years. Every pair of glasses I got even after a cataract…read moresurgery didn't work. I complained each time, told to keep wearing them.. When I first went to see him I had a bleed behind my optic nerve. Yes he watched it but last year decided I should be seen by a Retina Specialist. He said he sent a refer to a Dr on the east side of town that was in Aug...I saw him in Nov and said I never got a call about my eye. After a couple of days they said the fax machine wasn't working and they would fix it and get the referal sent. I ended up finding my own Specialist, made my own appointment and informed his office where to send my info. Long story short, I now have wet macular degeneration and due to the scar tissue that was building up in my eye for some time I won't get any of the central vision I lost back. I have to get monthly injections in my eye. Dr Waldo is a nice guy however if you need more care then getting glasses maybe look elsewhere. I asked my eye specialist if this scaring and damage was due to the bleed I had in my eye for all these years. He nodded slightly and said we just have to move forward. Sigh I am returning to my first Ophthalmologist who is more qualified to care for my eyes long term.

Dr. Kim is a fantastic physician. I appreciate his demeanor which is friendly, confident, and…read moredirect. He is extremely knowledgeable and not only takes his time during your examination, but in answering your questions. The staff and assistants are very professional and the office clean with up-to-date equipment. Even though there are other doctors in this office, it never feels crowded or rushed. I am so lucky to have found Dr. Kim as my eye doctor and I've recommended him to family and friends.

Dr. Kim is an awesome guy! Id recommend him !…read moreSuper Dr! My Highest Rating !

Dr. Crews and his team are great! I had my Lasik done almost…read more20yrs ago and didn't need glasses until a few years ago (light prescription). I decided to go back and see if they can touch up the lasik so I wouldn't need to wear glasses. Meeting Dr. Crews and his team again were the same as before: They were extremely nice and courteous. Made me feel comfortable like we're a family. They were very attentative & sweet. I love that Dr. Crews called me the day after the procedure to ensure that I was comfortable, and answered every concerns/ questions. He definitely went "over and beyond". No dr has called me after any procedure. It's always their assistant, and in the end would tell me they will relay my concerns/ questions to the dr... seriously??.... I highly recommend Dr.Crews and his team. Worst case, you can always get other consultations w/ other dr and see how they treat you.

Took my mom in for Cataracts she's 72. Went with a lens that allows her to see without ever having…read moreto wear glasses. Surgery went smoothly. I janitor Dr. Crews.

This is something you rarely say at an eye appointment - "I had fun."…read more But I did! Everyone is so incredibly friendly, it hits me right in the heart. Usually you go to appointments and it's expected to be very in and out, let's get this done, goodbye. In my visit today, it wasn't anything like that. Everyone was friendly from the get go, making casual conversation and making great recommendations. I'm currently trying on the most comfortable contacts in the world. Where have these been the past 10 years?! I'm somehow also went home with great ideas for my wedding. I guess what I'm saying is that they make you feel like you're at home. Thanks guys!

I cannot comment on their clinical care but can only relay the following: I got an email from them…read moreabout scheduling an exam. They are extremely close to another eye clinic I had been to 3 years ago. I didn't recall that clinic's name but assumed if someone had my email and was located at an address on that road, it was the same clinic. I called and when asked about insurance said Aetna to which the person on the phone responded as if that were impossible for vision insurance. I have Aetna Vision Preferred (855-347-6899) in point of fact. I said it hadn't changed since my prior exam there so should be on file. Person responds that they are not seeing that info and that it says I would be a new patient. So then I realized it was not the same clinic. I said "Oh you are very close to the one I went to before and I thought they would be the only ones sending me an email. You're right. That was my confusion." Person then says *snidely* "Well we are going to need insurance information. You haven't been here before (snide slight laugh)." Yes we just established that in my statement from 2 seconds ago... "You are right. That was my confusion." I just decided to end the call at that given that now I was probably not going to convince this person my insurance was Aetna. At this point I realized what a blessing this call had been in clarifying this is not somewhere I would want to get care with that attitude toward customer service. Saved me a wasted trip.

Excellent care by all levels of the staff including the Dr and love the new office in salmon creekread more

Excellent care. I was blind in one eye post cataract surgery (elsewhere). They saved my eye &…read morerestored my vision.

From time my wife and I arrived for our eye exams we found everyone was pleasant and most…read morefriendly. Our wait was we were examined. Our appt was with De Trang. She was thorough the and informative and was able to determine my existing eye issue without having to ask as she tested my eyes. She had one test to determine the health of my eyes retested since the images were not as clear as she wanted.she took the time to answer all of my questions and wrote a new script. The ordering of thee glasses and insurance was clear and concise. My wife couldn't decide on frames and they ordered the frames for her to be sure before purchasing. The Eye Clinic was highly recommended and I understand why

Vancouver Vision Clinic Camas is the worst optometrist I've ever had to experience. They speak to…read moreclients in a berating and sarcastic way, and they will not admit to mistakes or fix them in a timely manner repeatedly claiming "it is the best their lab can do". They lied to me and scammed me. My insurance changed and I had to find a new optometrist. I searched through the patient portal to find one. Vancouver Vision Clinic Camas was near my home. They seemed like a good option so I booked an appointment. The optometrist exam was great, and the frame selection was also very good. I found three pairs which I liked and I had one old pair, all which I wanted lenses put in with my new prescription. My first red flag was when the Optics Staff 1 berated me for not wanting the expensive Gucci glasses she offered me to try on. Then she recommended I just wear the old prescription in my old frame I was looking to get the new prescription in. Next, she had not heard of Xtractive Transitions. She called their lab to see if it was available. The lab said yes, so I proceeded with my order. I was informed by the staff that I must choose the polycarbonate lens for these type of transitions lenses (which I found out later was false). I was told to expect to hear back in 2 weeks. After 3 weeks I got a call they were ready for pickup. I met Optics Staff 2. The glasses were clearly wrong. I noticed they always remained transitioned and were a mirror on the inside of the lens so I only saw myself which made them dangerous and uncomfortable to wear. I called in to get them fixed. I was told it is the best the lab can do. I replied the lenses are unsafe. I understand it is common practice to instruct customers to try them for a week, but these were dangerous to wear. They sent them back to be remade. Another few weeks pass and I am notified they are ready again. I meet Optics Staff 2 again. The glasses have the same problem as before. One pair seemed wearable, so I took one pair to try. They decided then to only send a single pair at a time to be fixed, and told me the lab was going to try a different method of lens making. Waiting for one pair at a time was going to make the process long, but if they are going to return correct I was willing to wait it out. I was told each pair should take about 1 week as they already have all my information. After a week and a half a pair returned in a way I could use them and see properly, but the transition color was wrong. I was not informed of this during pickup. I realized the error after leaving and messaged the staff. Optics Staff 2 called me and we discussed this. They told me it was the best the lab could do. Apparently they knew the color was wrong but never told me and let me walk out the door. They should have informed me before making them, instead they decided on the color for me and kept it a secret. I was not allowed to make a decision of what would work best for me. They were unwilling to fix this pair further; claiming it is the best the lab can do. After another two and a half weeks passed I had not heard about my third pair of glasses so I called in to check. Optics Staff 2 said the glasses should be in the following week. It took over three weeks total for the third pair. Upon arriving at the office I met with Optics Staff 1. They asked how I was. I replied not good. Optics Staff 1 then began speaking to me in a sarcastic, patronizing way. Optics staff 2 was in the lobby and would not acknowledge I was in the room. They did not smile, say hello or look at me; completely ignored me. It was difficult to focus and test my third pair in the office with the staff making me feel bad. They were also clearly not interested in sending the final fourth pair in for correcting as they pretended to be unaware they were not ready and brought them out for me to take home. I cannot be expected to continue to try and fix these problems after three months of runaround, so I left with all the frames as I had enough. I cannot be expected to work through these problems with staff that berate me. After nearly three months I have no lenses with the specifications I ordered. I was offered a refund earlier over the phone, but when I went into the office for pickup I was not offered a refund. I was instead instructed to speak to the manager Julie. They laughed behind me as I walked out. We drove to the Vancouver office. Julie was out of the office by the time we arrived (appx 2:15pm) and the secondary manager was busy with a client. This doctors office has taken over $1,700 from me, and in the end I had no wearable lenses. I never received a refund. I had to pay double by getting my lenses made at a different optometrist (they did it right the first time).

Very glad I found my new go to eye clinic. Dr. Drew was thorough and listened to all my concerns…read more The man of the hour was Tai who helped me picked out my glasses. After meeting Tai, I now understand there are levels to this game and Tai has achieved the highest level. Tai knows all there is to know about finding the perfect pair. The most important thing, he cares. Tai is truly an artisan of his field. My brother from another mother, thank you Tai!

I would not recommend this business to anyone. Extremely rude and unwilling to work with the…read morecustomer's request. The lines they carry are also not the best quality available, nothing "high end". Save your time and money. There are much better options in the area.

I've been a patient of Dr Platt for a few years now, and I cannot recommend him and his staff…read morehighly enough. He is educated, expert, compassionate, and a true artist with the work he does for his patients. I've had other prosthedontists in a different state, but none compared to Dr Platt. He truly listens to what his patients want, and always follows their wishes.

Went in today for a a teeth cleaning. Aria is one of the best dental hygienists around. She is very…read moregentle and always checks in with you to make sure you are comfortable. Dr. Platt is very professional and really cares about his patients. Plus, they have killer tunes you can listen to when you are getting your teeth worked on. If you are looking for a new dentist I highly recommend this place.